nothing.

we really like the big and clean a swimming pool. breakfast is fabulous.

Stayed in April 2024

Although the pool was clean the general area needs attention ie changing rooms,games room,paintwork etc just looks tired and in need of upkeep. At night there was an annoying sound like click click every so often,could not locate source of noise,mentioned to member of staff so hopefully when i go back it will have been sorted.

Firstly the staff were all so welcoming and helpful,especially Nicky and Claire who was very knowledgeable about the island,of things to do and see. The breakfast was amazing,if you don't want to stop to eat for the rest of the day try the Jurassic breakfast. Pool was clean,jacuzzi was lovely and warm. Beach just a 2 minute walk. Bedroom was great,bed was probably one of the best i've ever slept in. Happy Dayz lol.

Stayed in March 2024

Dated decor and facilities

Close to the beach and pet friendly

Stayed in March 2024

Friendly and helpful staff. Good facilities reasonable cost. Easy parking. Good location.

Stayed in February 2024

Great location, lovely friendly staff, great facilities and very clean. All at a very reasonable price

Stayed in February 2024

Breakfast good quality plenty of choice

Stayed in December 2023

I felt the hotel was a bit dated.

Breakfast was great

Stayed in November 2023

Spa, food

Stayed in October 2023

Breakfast was excellent. Staff were attentive and we did not have to wait very long to be served. Pool was very good and we were lucky enough to have it to ourselves on both of the occasions that we went for a swim. The staff at reception, the dining room and the bar were also very good.

Stayed in October 2023

Initial directions on booking receipt need amending slightly - suspect it is a translation error! WC/shower area was fine for us but I guess could be problematic for bigger persons or disabled.

Excellent choices for breakfast and plenty of it. Lovely pool - used most days but didn't bother with the sauna Comfortable room - nice to see two chairs in a twin room - such a rarity! Also hot chocolate sachets amongst the tea & coffee - great! Very helpful and friendly staff

Stayed in October 2023

The breakfast staff in the morning were amazing, very friendly food was lovely

Stayed in August 2023

Have stayed here before and have always had excellent service and very good breakfasts

Stayed in September 2023

Nothing

Swimming pool and steam room excellent, rooms were very clean, bathroom was on the small size but adequate

Stayed in September 2023

Every one was friendly and helpful. The food was very nice. Its close to the sea front and the town is also very near by. I liked the service in the dinning room. I think it's value for money. I want to go back there

Stayed in September 2023

The pool room was like a sauna and put us off going for a swim

Excellent

Stayed in September 2023

Rather dated rooms

Location, price, facilities, car parking

Stayed in September 2023

shame about the shower pressure

fabulous Sandown

Stayed in September 2023

Needs modernising and could be cleaner. For the money spent, I was very underwhelmed. The pool was ok but needs to be cleaned especially the pool just above the water line. Smoking only permitted in the car park which didn’t make sense to me with there being a large outdoor space accessible from many rooms. Breakfast was a reasonable size but avoid the tomatoes and black pudding. I’m not sure I’ll be back unless it’s at a much reduced price

Easy to find and reasonable location

Stayed in September 2023

Due to being an older building people staying in rooms above woke us early when they were up and walking around banging and noisy floorboards. Rooms were on the small side and the mattresses were not comfortable.

Amazing pool and the location was good. The hotel staff were very welcoming and very friendly

Stayed in September 2023

Could do with a little modernising in some areas especially the changing rooms at the pool the men had no were to hang clothes at the changing room but nothing serious

Great location for us the parking was spot on for what we wanted,food was nice staff lovely. Any problems were sorted straight away.

Stayed in August 2023

The walls are very thin! Thankfully I use ear plugs at night. Some more sun loungers would be helpful for the sunny day, 4 wasn’t enough.

Loved the swimming pool, loved the steam room and hot tub. Staff are so friendly. Great breakfast. Location is fantastic, so close to the beach. Sandown always gets better weather than places like Yarmouth and Cowes. High street is very close for shops and restaurants/pubs on the doorstep. Washing line in the garden was very useful. Garden was great for my dog to run around when not on the beach. My last night coincided with the annual Carnival, wonderful occasion and only 5mins down the road.

Stayed in August 2023

Breakfast and pool and steam room we're great. A short stroll from the beach and places to eat and drink.

Stayed in August 2023

We were told our twin room was small but the ensuite was simply too small.

Probably the best breakfast ever!

Stayed in August 2023

breakfast is excellent, staff friendly

Stayed in August 2023