The only issue was that there wasn't much choice in the evening (my mum doesn't like spicy food) in the restaurant or the bar we sat in when the restaurant was full, but the cheesy chips we eventually chose were nice.

Staff were friendly and informative. The hotel and room were clean and nicely decorated. Bed was comfortable. Very affordable.

Stayed in April 2024

Clean rooms/ comfortable bed suited our needs for somewhere to get our heads down after long days out.

Stayed in May 2024

The attention to detail on the cleaning was a concern because quite a few areas were dusty and soiled. Areas of the bathroom were not clean and hadn't been cleaned on a regular basis, as the soil was building up in corners etc. This really lets the hotel down and could be rectified by training staff on the areas of concern. I have stopped here on many occasions because it's convenient to my family and the cleaning has not gotten any better. I'm a Vocational Tutor Assessor and do practical cleaning skills with hospital etc, so I know what the areas of concern are. Sorry for the above, but I feel this lets your site down. Thank you

The beds were comfortable, staff were pleasant and quick to respond to any concerns.

Stayed in May 2024

Needs Larger TV in room

Breakfast

Stayed in April 2024

shower was a bit temperamental and noise from room above was a bit annoying. The outside is a bit rough looking too

good value, comfy bed and warm room

Stayed in May 2024

I have been staying here for two nights p/week for the past 3 months - whilst basic, but excellent value for money, the room are clean, the water is hot, the staff are extremely helpful and friendly and the accommodation ticked all of my boxes, I would absolutely stay here again if working in the area.

Stayed in May 2024

N/A

Excellent hot breakfast inclusive of booking cost

Stayed in May 2024

Shower a little temperamental. Loose on the wall.

Spacious room. Comfortable bed. Very good breakfast. Very good value for money for 1 night stay.

Stayed in April 2024

Bar closed at 11 on a Saturday night

Clean room and friendly staff

Stayed in April 2024

The TV in the room was tiny, as were the mugs for tea and coffee. The breakfast staff, mainly the manager I presume seemed very stressed and there was a bit of shouting across the restaurant. I'd have liked morechoice of fruit at the breakfast as there was only apple and melon and a couple of grapes. Could do with a bit of modernisation but overall it was OK for the price we paid.

The staff on reception were very friendly, bed was comfortable, breakfast was very nice.

Stayed in April 2024

Cleaners deserve a pay rise

Stayed in March 2024

Our room didn't have a great view, but at the price we were charged, we didn't expect anything better!

Staff were excellent. Breakfast was good, with a decent choice. Evening 'bar snacks' gave a surprising range of choices. Bar not expensive. Very close to an excellent museum and to the Hollywood Bowl restaurant.

Stayed in April 2024

Need nice wellness area

Nice location and very pleasant atmosphere

Stayed in April 2024

Nothing

Nice staff

Stayed in April 2024

There was nothing on this stay that we didn't like

Hotel was clean and comfortable and staff were polite and helpful. Liked the freshly cooked English breakfast. It was great value for money and will definitely stay again.

Stayed in April 2024

Breakfast was not hot enough when served.

Ideal location for our needs. Room was clean and comfortable. .

Stayed in March 2024

Value , unique features, super helpful staff

We enjoyed the proper old school family run charm, the unique features that you do not get in a branded chain hotel

Stayed in April 2024

What a great find! Hotel was very clean and comfortable & staff were very friendly. it looks tired from the outside but don’t let that put you off. Delicious breakfast included and we were able to bring our small dog. Amazing value for money - we will stay again!

Stayed in April 2024

Bit tired. Small portions for dinner and breakfast

Aquariums

Stayed in April 2024

Breakfast lovely, evening food lovely and plenty of it. Welcome pack has lovely information, they mention renovations happening, but you do not walk into a building site! It clearly needs a bit of work but it adds to character, what can you expect from an old building. Absolutely loved my stay. Staff lovely too. Wifi works great. If i ever have work in the area i will surely stay here again

Stayed in April 2024

Latte in morning would be great. Better shower heads. Better mattress.

Stayed in April 2024

Often stay in this hotel while visiting family. In the area . Always clean, friendly staff and good food.

Stayed in April 2024

Telly was to small sound was muffled as the speakers were out the back of tv

Friendly helpful staff. Very comfortable room.

Stayed in April 2024

My room had a double and a single bed. The room was clean and functional with fan, hairdryer, coffee making facilities and TV with multiple channels. The room was in a quiet corridor. The hotel has several large fish tanks situated around the public areas which give a relaxed vibe. There are vending machines in the reception area selling soft drinks and snacks, which is useful when the bar is closed. The staff are friendly and helpful. A friend joined me for dinner in the hotel's restaurant and we both enjoyed the food on offer, and there was a limited choice of daily specials as well. Breakfast was very good too.

Stayed in April 2024