Nothing on my mind

A great, very English style hotel in great location and super nice staff. It is around 5 minutes walk from Paddington station, and same distance to Hyde Park. Very clean and pleasant. Staff was amazingly nice, kind and helpful. Good breakfast.

Stayed in October 2023

Property was just perfect.

It was impeccable.It was quiet central and was close to train station.I wish the staff was bit more friendly and would have made it even better. It was very well maintained. The beds were very comfortable and the amenities were great.”

Stayed in September 2023

Everything was good.

Beautiful room, tastefully decorated. Lovely staff.

Stayed in October 2023

Nothing major. I’d stay again.

Great location if you’re flying into Heathrow or visiting the West Country. Helpful staff.

Stayed in July 2023

room

Stayed in September 2023

Friendly staff and the property is a beautiful old building in a great location.

Stayed in September 2023

The sink vanity was so small that I couldn’t put out my toiletries. I had to put some on the back of the toilet and hope they didn’t fall in. (I tried to keep the lid down). There was much more room for a larger vanity but they went for cute instead of functional. Apparently it’s code that you can’t plug a hairdryer in the bathroom so when I FINALLY found the hairdryer in a drawer I had to use it in another part of the room. No outlets open near the bed for plugging in our phones and my little USB fan. Even if I unplugged the bedside lamp that outlet had a different configuration than the adapter we had.

Staff was super friendly and helpful. They held our bags on our last day so we could tour. Bed was very nice. Room was adorable. We had a little suite with a small parlor off the bedroom. In room Nespresso machine. The hop on hop off bus stops nearby.

Stayed in September 2023

No full length mirror

Fantastic location. Superb staff

Stayed in September 2023

Gorgeous room! Amazing bed. Quiet and elegant…

Stayed in September 2023

Very little dislike. If I had to nitpick, then the complimentary fruit platter began to rot quickly and wasn’t taken away by cleaning staff. But I really can’t complain.

The staff was beyond nice. I was carrying two huge luggages, anyone could tell they were very heavy. Staff immediately helped me carry them, offered me water, and a seat. They are very attentive and helpful.

Stayed in September 2023

Location excellent; trees out front were beautiful

Stayed in September 2023

Nothing!

Excellent location, very English style hotel, comfy and clean. Staff were excellent. Will certainly be returning soon.

Stayed in August 2023

Nothing

Extremely friendly staff at this dog friendly hotel. Nice old school feel in the decor with wooden furniture including a beautiful four poster bed and period art work, but all the comforts of a modern stay including mini fridge, smart tv, comfortable mattress/bedding, and excellent shower and tub. The location next to Kensington Gardens and Hyde Park meant memorable walks with the dogs each morning.

Stayed in August 2023

Friendly staff and great accommodations.

Stayed in September 2023

English breakfast wasn’t great

Great location and staff were very helpful

Stayed in July 2023

The location of the hotel is very good. Close to the beautiful Kensington Park, just walk distance from Oxford Street. Rooms are very clean, beautiful romantic furnitures. The staff is very kind, helpful, always smiling. We had a little problem, what they solved immediately and we could move to an other room. We hope soon we can go back there and we can just suggest to anybody who is looking for a familiar, clean, little treasure in London.

Stayed in September 2023

Staff so helpful, breakfast great

Stayed in September 2023

There was nothing to dislike.

Our room was beautifully furnished and very spacious. The large Georgian windows provided a lovely view of the treed streetscape, and also opened, providing fresh air. The bathroom was attractive and well provisioned. The location was excellent, a comfortable walk through Hyde Park to Knightsbridge, and a short walk to Paddington, in the other direction. The staff were extremely kind, pleasant and helpful, and very responsive to any request.

Stayed in September 2023

Staff helpfulness

Stayed in August 2023

Great location, charming staff, beautiful decor .. Pierre was wonderful to chat with and very helpful and knowledgeable..

Stayed in August 2023

Close to Paddington Station, yet quiet, historic & lovely.

Stayed in August 2023

No benches out front to sit while waiting for cab or Uber

Warmth

Stayed in August 2023

No lounge room for guests to sit in . You are more or less sitting with the staff at their desks

Location. Staff breakfast

Stayed in August 2023

nothing

friendly staff, room was very large and comfortable. the staff were very helpful in keeping our bags after check out so we could sight see for rest of the day

Stayed in August 2023

Room smaller than expected and faced back of building and no views only buildings this was not clear from the descriptions

Breakfast was great. Easy access to transport

Stayed in August 2023