1 St Andrews Drive, Cumbernauld , Cumbernauld, G68 0EW, United Kingdom
#5 of 6 hotels in Cumbernauld
Guests' ChoiceBased on 1330 hotel reviews
7.4Cleanliness
8.1
Comfort
8.2
Location
8.3
Facilities
7.9
Staff
8.4
Value for money
7.3
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Bobby
United KingdomNone
No problems anywhere
Stayed in April 2024
Reviewed: May 1, 2024
Derek
United KingdomHotel information in room says that there is a cash machine beside reception…. but there isn’t and has never been! I reported it to receptionist, who,in turn reported it to their bosses, don’t know what happened after that.
Good food,room and food. Welcoming and friendly staff
Stayed in February 2024
Reviewed: April 30, 2024
Nicole
United KingdomMore like a premier inn. Sauna and steam room closed. Kids swimming lessons in the pool. Dirty bathroom bin on arrival. Not worth the price
Nice area
Stayed in April 2024
Reviewed: April 23, 2024
Daniel
United KingdomCould do with a more varied menu
Very comfortable and plenty working space
Stayed in March 2024
Reviewed: April 21, 2024
Yvonne
United KingdomDrinks at dinner took half an hour to come although restaurant was empty and our food came before drinks which was a poor start. We were served a raw burger at dinner which we sent back and they took it off our final bill. £12 for a watery cocktail I felt was quite steep also.
Rooms were clean. Reception staff were attentive. Pool area and sauna were great and leisure staff were friendly and attentive. Breakfast buffet was fantastic with a lot of choice and fresh fruit and fresh cooked items.
Stayed in April 2024
Reviewed: April 20, 2024
Colin
United Kingdomsignage was confusing in places, the hotel is spread out along long corridors with the facilities such as the restaurant, bar and grill being seperated by multiple long narrow corridors with confusing signage. Easy to get lost looking for the Grill.
Good restaurant, very comfortable room, good location, close to the airport
Stayed in April 2024
Reviewed: April 18, 2024
John
Netherlandsbath room floor was broken and shower door didn't close
all was as can be expected, nothing exceeded expectations onor disappointed
Stayed in April 2024
Reviewed: April 14, 2024
Emma
United KingdomThe cocktails I felt as thought £12 for a pre made bottled cocktail was very pricey. Wouldn’t recommend to guests staying as very over priced.
lovely staff, good food and lovely hotel room.
Stayed in April 2024
Reviewed: April 3, 2024
Kathleen
United KingdomEverything was fantastic! Only criticism was that breakfast could have been hotter. It was one of the best buffets I have had for breakfast but the hot section wasn't hot. Really nice coffee. Room was lovely and comfy bed.
Stayed in April 2024
Reviewed: April 1, 2024
Susan
United KingdomMore machines or a separate counter for drinks.
The food was fine but the set up for tea/coffee was poor. There was only one machine , very slow and long queues. The machine was in a poor location causing a blockage in the passage.
Stayed in March 2024
Reviewed: March 26, 2024
Jacqueline
United KingdomGreat facilities - gym and pool were lovely.
Stayed in February 2024
Reviewed: March 22, 2024
Kelly
United KingdomNot a great selection of food options on spa menu & service could be pretty slow
Facilities very good and good options of treatments
Stayed in March 2024
Reviewed: March 19, 2024
Jan
United KingdomWe made a few specific requests to Hotel, all of which were met. Staff were amazing. So helpful. Unfortunately, lower bar/ breakfast area is currently undergoing refurbishment. This resulted in having to go to The Grill (Level One). Although a lift was available, the walk did cause my husband some difficulty. Cost of beverages. 😱
Paid £24 for breakfast for two. Our timing was poor as some items were due to be replenished. However, staff were alert and constantly checked buffet was topped up. Disappointed ‘scrambled egg ‘ had to be pre ordered. Didn’t have time to wait. On reflection, don’t think we would purchase breakfast again.
Stayed in March 2024
Reviewed: March 18, 2024
Wallbridge
United KingdomRooms are tired and beds are small
The spacious room
Stayed in March 2024
Reviewed: March 17, 2024
John
United KingdomUnfortunately refurbishment happening in the restaurant
Location
Stayed in March 2024
Reviewed: March 16, 2024
Gary
United KingdomTge bar and restaurant
Stayed in February 2024
Reviewed: March 9, 2024
Nick
United KingdomA bit bland
Comfy bed
Stayed in March 2024
Reviewed: March 4, 2024
Helen
United KingdomLeisure facilities ie at the pool more hand rails are required at steps going into and out of the pool at both sides especially at the sauna side! I felt unsafe especially going back into pool from that side.
Nice quiet location
Stayed in March 2024
Reviewed: March 3, 2024
Roy
United KingdomParking was difficult due to the number of conference attendees.
Room clean and warm, particularly liked the quality TV.
Stayed in March 2024
Reviewed: March 1, 2024
Michelle
United KingdomDogs urinating and pooing.
Overall was gd.
Stayed in February 2024
Reviewed: February 27, 2024
Lauren
United KingdomAbit of a maze, found the food and drink too expensive and breakfast abit cramped due to the refurbishment.
Very nice staff. Great time at the spa.
Stayed in February 2024
Reviewed: February 26, 2024
Alan
United KingdomFood pretty rubbish and overpriced. Upstairs restaurant food was called. Downstairs wasn't available due to wedding. Food cool when arrived.
massage treatments very good. Pool, sauna quite small but good. Room spacious and lovely
Stayed in February 2024
Reviewed: February 25, 2024
Karen
United KingdomI was disappointed with the breakfast very poor selection of hot food
Stayed in January 2024
Reviewed: February 23, 2024
Michele
United KingdomNice stay. Dinner was very good. Breakfast was okay for the price. Coffee though was terrible.
Stayed in February 2024
Playa del Carmen, Mexico
Seoul, South Korea
Riposto, Italy
Zadar, Croatia
Billings, USA
Arguedas, Spain
Maafushi, Maldives
Kenton, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content