All fine

Right in the heart of Tewkesbury very near the river

Stayed in May 2024

There was nothing to dislike about my experience.

The whole place had a lovely ambience. It is a very old building so lots of character. It seemed to have been fairly recently refurbished. In a very tasteful way. The staff were all very pleasant and helpful and the food was excellent.

Stayed in May 2024

This is not a criticism, just an observation. Owing to the age of the building, most of the rooms are accessed by a series of stairs, and corridors, some of which are narrow and twisting. Before finalising a booking, guests would do well to ensure that any access needs can be accommodated.

This was a really nice find. The room and its en-suite was very clean and was well equipped, and the bed was very comfortable. All staff were helpful and were able to give good recommendations regarding food choices, and things to do in the local area. The food (dinner and breakfast) was cooked to perfection, nicely presented, and served in good portions (not too much, nor too little). Highly recommended.

Stayed in May 2024

Nothing

Everything the staff are wonderful the place is relaxing and really nice and clean

Stayed in April 2024

.

Excellent hotel in great location . Very old building but up to date modern facilities in our superior room large outside area

Stayed in May 2024

Nothing

The whole package

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

Room could have been a bit bigger..

Breakfast was excellent ambiance was great, A lovely hotel.

Stayed in May 2024

The only thing for me was the mattress was too hard for me but I suffer with a chronic pain condition and it's very rare I find a mattress to suit me. It won't stop me staying in such a lovely place though.

Absolutely everything. The building itself was gorgeous. The little touches in the bedroom like the radio, the pillow spray, handwritten message, the bottles of water and choices of teas and coffees.. The friendly staff. The choice at breakfast which was yummy. The location right in town on the canal. We will definitely be frequent visitors.

Stayed in May 2024

No complaints. If really picky, direction to the car park would have helped, but we just guessed and found it down a tiny road by the canal.

Such a beautiful old building. Lovely comfortable attractive room. And friendly, helpful staff. Lovely lunch and a good pint of beer.

Stayed in May 2024

N/A

Extras in room - not only kettle, tea,milk but coffee machine with pods. Breakfast really good, staff excellent. Central location great

Stayed in May 2024

Location on the High St is very convenient for visiting Abbey and shops. Pleasant riverside walks directly from the hotel car park. Bedrooms are spacious and very nicely furnished with modern bathrooms

Stayed in May 2024

The service at dinner could have been improved. The two waitresses were run off their feet.

Our room was really comfortable and roomy with several nice touches: a radio playing quietly, a table lamp, and a pillow spray. The food was excellent, particularly the breakfast. The hotel managers, James and Kelly, were very helpful and friendly.

Stayed in May 2024

Nothing

Welcoming, friendly staff, comfortable rooms, fabulous restaurant

Stayed in May 2024

Parking is difficult as not enough spaces for each room and the spaces are very tight. If you are not confident at parking like myself it may cause you some anxiety. Electric radiator in the bathroom was not working

I had booked a single room but the bed was actually a small double so this made my stay even more comfortable! Breakfast was delicious and very nice quality

Stayed in May 2024

All good.

Lovely old building. Bedroom we stayed in (Henry VIII room) had very comfortable bed and everything we needed.

Stayed in May 2024

I would have liked a softer pillow, and more than 3 hangers in the wardrobe. Having said that, I have a feeling both issues would have been sorted had we mentioned it at the time.

Great location, and efficient secondary glazing to cope with the fact it's on the high street. Very quirky building, with the usual wonky bits you'd expect from such an old hotel. Rooms well equipped with tea, coffee and biscuits, including a Nespresso machine. Great bathroom with a lovely shower. We ate in the cosy hotel restaurant on one evening, and had a very good fish and chips, with an excellent real ale. The staff were all very friendly and hospitable. Highly recommended.

Stayed in April 2024

Party of 4 - rooms were quaint/qwerty, and nicely refurbished. Staff were very friendly/helpful - and breakfast & dinner were very good too. Good location on the high street with a decen car park.

Stayed in May 2024

It's an old structure,never going to be as comfortable as a modern hotel. Shower drain very slow to empty.

Very friendly reception staff

Stayed in April 2024

Nothing

Superb bed

Stayed in April 2024

Welcoming clean good location

Everything

Stayed in April 2024

Nothing

Fantastic hotel clean and helpful staff.

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

The approach road to carpark was a little tricky to navigate but realise space was at a premium. Also it was a shame such a lovely historic hotel overlooked the 60s/70s buildings from our lovely room but obviously not the hotels fault.

We liked the hotel and found the staff very friendly and helpful The food was really good and the room much better than we imagined.Loved all the tudor character paintings around the hotel. Would definitely return if travelling this way.

Stayed in April 2024