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Reviews of Victoria Hotel

28 Victoria Road, Kirkcaldy, KY1 1DS, United Kingdom

#5 of 16 hotels in Kirkcaldy

Guests' Choice

Review Score

Based on 1545 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    7.0

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Showing 1 - 25

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing negative is i think mattresses on sofa beds are probably getting to end of their life. A bit wire like lumps in places and starting sag in middle.

    Spotlessly clean in rooms and all public areas, bar and restaurant. Staff extremely welcoming, friendly and very helpful. Rooms are spacious, comfortable, have good amenities and nice modern bathrooms. Food in restaurant is excellent and great quality as well as extremely good value with most mains only £9 to £11. Stayed a few times before and would again and the high standard is always maintained.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing!

    Room and breakfast excellent.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    awsom will be up in aug for a week
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    it was all good

    the room was clean and fresh

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    I My daughter and I loved it. Would definitely come back again. Great value for money.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were in Room 2 which was the twin room to the front of the hotel facing into the road. It was noisy with traffic and the patrons leaving the bar were chatty..😂 But we were tired after a long day, and soon got over to sleep. The big bay window of this period property isn’t double glazed, so expect some traffic noise for sure.

    Cooked breakfast was excellent, the black pudding and haggis were delicious. The staff serving breakfast were lovely, very homely. Great service. Ann Marie on reception was very friendly and accomodating, she booked our taxi to the wedding venue. We came from Lanarkshire and asked for an early check in which was honoured. Could not fault the staff. They were all excellent. Room was spacious and clean, shower was enormous! Beds were comfy.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Great stay I would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had the cook breakfast which was great. Large portions

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    very clean. Comfortable Bed

    Stayed in March 2024

  • Reviewed: April 21, 2024

    10
    Very worthwhile and pleasurable
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    No negatives

    Staff were wonderful, extremely helpful and "customer centred" Food was perfect, had breakfast, lunch and evening meals, high standard of food and great service. Large portions too!! Overall great experience , would go back and highly recommend.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Would definitely return in the future, we visit Fife quite often
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could of done with more towels in the double room, we both had showers but only 1 bath towel & 1 hand towel supplied

    Fantastic breakfast included in the price which was amazing value for money, very clean & tidy, fantastic staff, very friendly

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Spot On!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Absolutely spot on from start to finish

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    Unable to have a glass of white wine with dinner as they only had Chardonnay and no other. Also was chased to pay dinner bill when I had already paid which I found embarrassing. Also just two of us staying but a double bed settee was also made up as a double bed which restricted moving around in the room

    Style and decor

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    I didn't like it when it rained

    the room was comfortable I liked the food

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Brilliant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything, staff very helpful, food was excellent, room was nice and warm bed very comfy.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    A great place to stay.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    An excellent hotel. Immaculate room, very clean and comfortable. Great breakfast with lots of choices. Professional and friendly staff. Very well maintained hotel, would recommend.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Good overall. A pleasant stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No fresh vegetables with evening meal. Dining room staff a bit rowdy in bar area over teatime whilst waiting for diners.

    Everything and a great cooked breakfast.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Very happy with my stay ,couldn't falt it in any way .very Good value clean and comfortable.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can't think of anything that could be better only a bit softer pillows but that is a personal preference. Just a bit fussy about pillows .but there were plenty unlike some hotels so not a complaint at all .

    I was at a wedding held at the hotel for my grandson and decided to stay overnight .This was a single room but had a large bed unexpected .very comfortable bed .overhead lighting for reading great . Show er was large and a beautifully tiled room .very clean. Staff were very nice . Good breakfast

    Stayed in March 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A short 15min walk to the front was fine but took longer on way back as it was all uphill.

    Lovely bar and restaurant reasonably priced and food was amazing. Will definitely be booking here again.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Great!
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s an old house so sometimes I could hear people moving about in the neighbouring rooms etc when I was trying to sleep but that’s not anyone’s fault really. One morning a housekeeper came into my room at 8/8.30am-ish when I was still sleeping haha but I suppose she expected me to be gone as I usually was by then!

    Was staying several times throughout the month as I was working up at the hospital, the hotel is in a great location in relation to the hospital, only a ten minute walk. Prices were very reasonable and the rooms clean and comfortable. Staff very friendly and helpful especially with my early starts and late check ins. Prepared packed lunches for me and kept my suitcase when I was on shift. Helped me when my shower wasn’t working one night, let me use one of the showers in an empty room which was soooo helpful and I really appreciated it!

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room not ready on arriving waiting about 40 minutes this was because hotel was busy

    The food was really good staff very friendly and helpful

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Scotland Specialized 2
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi in room

    Staff friendly room clean breakfast very good

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    Hotel is next to a night club and train tracks

    Nice and elegant hotel in good location - near the city center, train station, gym and hospital. Room was clean and cosy, a little bit small but the space was used efficiently. Clean bathroom with nice equipment. Tasty breakfast and really nice and helpful staff.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Fine for a short stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bedroom could do with a painting or 2 on the wall, it looked a little sparse and whilst the bedrooms are fabulously warm the bathroom was arctic! Had to wear socks to go in there! I was also disappointed in the morning as we made our way to breakfast. A sign on the door going into breakfast said 'Please wait to be seated', which we duly did. The staff member serving then turned to me after a few minutes of us waiting and asked what we were waiting for. I mentioned that we were waiting as this was what the sign had suggested we needed to do and she responded in quite a patronising way 'that's just for dinner, just find a table and sit down'. Not the morning welcome I anticipated! Perhaps the sign should be taken down in the morning or it should state that it is just applicable for dinner. Not a huge deal, but generally I don't go out of my way to pay to stay places where I am belittled.

    Friendly front of house staff, clean, simple and warm bedroom, tasty breakfast :)

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    A perfect base for exploring the Fife coast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Room was a little small, but adequate for our purpose. The shower was a little weak on pressure.

    Friendly staff, cosy bar, stunning, carved wood panelled dining room. Hearty food and a massive, 'setyouupfortheday' breakfast. clean room with crisp fresh bedding, lots of available parking space even when hotel was busy.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No chair in room with arms

    Stayed in March 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed here a couple of times with work now, great value for money - nice old and clean building, staff always friendly, cooked breakfast is brilliant and the bar is reasonably priced! Plenty of parking too.

    Stayed in March 2024

Showing 1 - 25

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