28 Victoria Road, Kirkcaldy, KY1 1DS, United Kingdom
#5 of 16 hotels in Kirkcaldy
Guests' ChoiceBased on 1545 hotel reviews
8.6Cleanliness
9.3
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
9.5
Value for money
9.0
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Steven
United KingdomOnly thing negative is i think mattresses on sofa beds are probably getting to end of their life. A bit wire like lumps in places and starting sag in middle.
Spotlessly clean in rooms and all public areas, bar and restaurant. Staff extremely welcoming, friendly and very helpful. Rooms are spacious, comfortable, have good amenities and nice modern bathrooms. Food in restaurant is excellent and great quality as well as extremely good value with most mains only £9 to £11. Stayed a few times before and would again and the high standard is always maintained.
Stayed in April 2024
Reviewed: April 24, 2024
John
United KingdomNothing!
Room and breakfast excellent.
Stayed in April 2024
Reviewed: April 23, 2024
Irene
United Kingdomit was all good
the room was clean and fresh
Stayed in April 2024
Reviewed: April 23, 2024
Jacqueline
United KingdomWe were in Room 2 which was the twin room to the front of the hotel facing into the road. It was noisy with traffic and the patrons leaving the bar were chatty..😂 But we were tired after a long day, and soon got over to sleep. The big bay window of this period property isn’t double glazed, so expect some traffic noise for sure.
Cooked breakfast was excellent, the black pudding and haggis were delicious. The staff serving breakfast were lovely, very homely. Great service. Ann Marie on reception was very friendly and accomodating, she booked our taxi to the wedding venue. We came from Lanarkshire and asked for an early check in which was honoured. Could not fault the staff. They were all excellent. Room was spacious and clean, shower was enormous! Beds were comfy.
Stayed in April 2024
Reviewed: April 21, 2024
Charles
United KingdomI had the cook breakfast which was great. Large portions
Stayed in April 2024
Reviewed: April 21, 2024
Jamie
United Kingdomvery clean. Comfortable Bed
Stayed in March 2024
Reviewed: April 21, 2024
Graham
United KingdomNo negatives
Staff were wonderful, extremely helpful and "customer centred" Food was perfect, had breakfast, lunch and evening meals, high standard of food and great service. Large portions too!! Overall great experience , would go back and highly recommend.
Stayed in April 2024
Reviewed: April 17, 2024
David
United KingdomCould of done with more towels in the double room, we both had showers but only 1 bath towel & 1 hand towel supplied
Fantastic breakfast included in the price which was amazing value for money, very clean & tidy, fantastic staff, very friendly
Stayed in April 2024
Reviewed: April 13, 2024
Jason
United KingdomNothing
Absolutely spot on from start to finish
Stayed in April 2024
Reviewed: April 12, 2024
Joan
United KingdomUnable to have a glass of white wine with dinner as they only had Chardonnay and no other. Also was chased to pay dinner bill when I had already paid which I found embarrassing. Also just two of us staying but a double bed settee was also made up as a double bed which restricted moving around in the room
Style and decor
Stayed in April 2024
Reviewed: April 11, 2024
David
United KingdomI didn't like it when it rained
the room was comfortable I liked the food
Stayed in April 2024
Reviewed: April 6, 2024
Brown
United KingdomNothing
Everything, staff very helpful, food was excellent, room was nice and warm bed very comfy.
Stayed in April 2024
Reviewed: April 4, 2024
Ron
United KingdomNothing
An excellent hotel. Immaculate room, very clean and comfortable. Great breakfast with lots of choices. Professional and friendly staff. Very well maintained hotel, would recommend.
Stayed in April 2024
Reviewed: April 3, 2024
Wright
United KingdomNo fresh vegetables with evening meal. Dining room staff a bit rowdy in bar area over teatime whilst waiting for diners.
Everything and a great cooked breakfast.
Stayed in March 2024
Reviewed: April 2, 2024
Kirk
United KingdomCan't think of anything that could be better only a bit softer pillows but that is a personal preference. Just a bit fussy about pillows .but there were plenty unlike some hotels so not a complaint at all .
I was at a wedding held at the hotel for my grandson and decided to stay overnight .This was a single room but had a large bed unexpected .very comfortable bed .overhead lighting for reading great . Show er was large and a beautifully tiled room .very clean. Staff were very nice . Good breakfast
Stayed in March 2024
Reviewed: April 2, 2024
John
United KingdomA short 15min walk to the front was fine but took longer on way back as it was all uphill.
Lovely bar and restaurant reasonably priced and food was amazing. Will definitely be booking here again.
Stayed in March 2024
Reviewed: April 2, 2024
Sophie
United KingdomIt’s an old house so sometimes I could hear people moving about in the neighbouring rooms etc when I was trying to sleep but that’s not anyone’s fault really. One morning a housekeeper came into my room at 8/8.30am-ish when I was still sleeping haha but I suppose she expected me to be gone as I usually was by then!
Was staying several times throughout the month as I was working up at the hospital, the hotel is in a great location in relation to the hospital, only a ten minute walk. Prices were very reasonable and the rooms clean and comfortable. Staff very friendly and helpful especially with my early starts and late check ins. Prepared packed lunches for me and kept my suitcase when I was on shift. Helped me when my shower wasn’t working one night, let me use one of the showers in an empty room which was soooo helpful and I really appreciated it!
Stayed in March 2024
Reviewed: April 1, 2024
John
United KingdomRoom not ready on arriving waiting about 40 minutes this was because hotel was busy
The food was really good staff very friendly and helpful
Stayed in March 2024
Reviewed: April 1, 2024
Gary
United KingdomNo wifi in room
Staff friendly room clean breakfast very good
Stayed in March 2024
Reviewed: March 31, 2024
Zuzanna
PolandHotel is next to a night club and train tracks
Nice and elegant hotel in good location - near the city center, train station, gym and hospital. Room was clean and cosy, a little bit small but the space was used efficiently. Clean bathroom with nice equipment. Tasty breakfast and really nice and helpful staff.
Stayed in March 2024
Reviewed: March 31, 2024
Claire
United KingdomBedroom could do with a painting or 2 on the wall, it looked a little sparse and whilst the bedrooms are fabulously warm the bathroom was arctic! Had to wear socks to go in there! I was also disappointed in the morning as we made our way to breakfast. A sign on the door going into breakfast said 'Please wait to be seated', which we duly did. The staff member serving then turned to me after a few minutes of us waiting and asked what we were waiting for. I mentioned that we were waiting as this was what the sign had suggested we needed to do and she responded in quite a patronising way 'that's just for dinner, just find a table and sit down'. Not the morning welcome I anticipated! Perhaps the sign should be taken down in the morning or it should state that it is just applicable for dinner. Not a huge deal, but generally I don't go out of my way to pay to stay places where I am belittled.
Friendly front of house staff, clean, simple and warm bedroom, tasty breakfast :)
Stayed in March 2024
Reviewed: March 30, 2024
Iain
United KingdomRoom was a little small, but adequate for our purpose. The shower was a little weak on pressure.
Friendly staff, cosy bar, stunning, carved wood panelled dining room. Hearty food and a massive, 'setyouupfortheday' breakfast. clean room with crisp fresh bedding, lots of available parking space even when hotel was busy.
Stayed in March 2024
Reviewed: March 30, 2024
Ross
United KingdomNo chair in room with arms
Stayed in March 2024
Reviewed: March 30, 2024
Dominic
New ZealandNothing
Stayed here a couple of times with work now, great value for money - nice old and clean building, staff always friendly, cooked breakfast is brilliant and the bar is reasonably priced! Plenty of parking too.
Stayed in March 2024
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