Captain Clarke Rd, Off Dukinfield Road, Near Manchester, Hyde, SK14 4QG, United Kingdom
#5 of 5 hotels in Hyde
Guests' ChoiceBased on 1722 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
7.7
Facilities
7.7
Staff
8.5
Value for money
7.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Ann
United KingdomBreakfast
Room
Stayed in April 2024
Reviewed: April 24, 2024
Miss
United KingdomMenu was a little lacking and over priced.
Great location for our works.
Stayed in April 2024
Reviewed: April 17, 2024
April
United KingdomThe breakfast was a bit of a let down. No teaspoons anywhere. I had to ask for a fork as only tablespoons and knife on table. Coffee machine had only tea and coffee no hot chocolate.I had to walk to find milk.no napkins and only scrambled egg on offer but I did ask and they cooked fried eggs for me.The tip of one of the servers fell off and nearly landed on the floor.Apple and orange juice was very cheap tasting.
The spa was amazing.i loved the steam room,sauna,spa pool. Check in was easy and staff were very friendly. The beds were very comfy and the room was nice.
Stayed in April 2024
Reviewed: April 16, 2024
Winston
United KingdomOn driving out of the car park I could not see a sign showing exit. Maybe an Exit signage could be erected
Breakfast was fine, well cooked and hot
Stayed in April 2024
Reviewed: April 13, 2024
Stephanie
United KingdomNice spacious clean rooms Great facilities
Stayed in April 2024
Reviewed: April 13, 2024
Bruce
MozambiqueMy room was to far from reception
Everithing and gym as well food was great
Stayed in March 2024
Reviewed: April 11, 2024
Sylvia
United KingdomNot value for money expensive for an over night stay
Friendly staff. Location to where I wanted to be close to Stalybridge
Stayed in April 2024
Reviewed: April 4, 2024
David
IrelandBasic restaurant
Nice Bar
Stayed in March 2024
Reviewed: March 31, 2024
Rob
United KingdomSauna was closed for refurbishment and wasn’t informed before our stay
Nice room as always
Stayed in March 2024
Reviewed: March 28, 2024
Sandrine
United KingdomThe room was so tired. The paint job was peeling. The curtains were stained. The bathroom was like a grandmas place and had seen better days. The worst was you could hear the next door neighbours like they were in the same room. At 2am I had to bang on the wall to get them to whisper.
Staff - from the door man / reception at midnight on arrival , to the lady greeting at breakfast or the cleaning lady on check out Everyone was friendly happy helpful kind The bed and the pillow were really good
Stayed in March 2024
Reviewed: March 22, 2024
Tony
United KingdomNice bar and restaurant. Room ok but a little dark
Stayed in March 2024
Reviewed: March 4, 2024
A4ash
United KingdomThe room was a little dark and a touch small but I was there for work and it served me well. I'd still go back if I was in the area.
Excellent check in and check out experience, the desk staff did a great job. The room was ok, nothing special but it served a purpose. The food and drink were very good, great selection of food and the staff were nice.
Stayed in February 2024
Reviewed: February 23, 2024
Tom
United KingdomThe overwhelming presence of huge TV screens on virtually every wall in the public areas was dreadful, distracting and ridiculous.
Friendly, everything was as advertised, basic room but very comfortable, excellent bath/shower.
Stayed in February 2024
Reviewed: February 11, 2024
David
United KingdomDecor could do with an update
Clean with really comfy beds. On site bar and grill was good
Stayed in February 2024
Reviewed: February 5, 2024
Rachael
United KingdomRoom was a little tired around the edges, particularly the bathroom, also could hear some noises from the room above but ear plugs sorted that!
exceptional staff at check in, and a great breakfast. Great swimming pool and gym facilities. Nice pub and grill on site to have a meal too.
Stayed in February 2024
Reviewed: January 29, 2024
Heather
United KingdomSwimming pool water quite cold and family changing room quite dated and dirty. Restaurant prices very high, we didn’t use the restaurant for this reason!
Good location near the train station and not far into Manchester City centre. Comfy beds and good pressure on the shower. Pool area nice although water quite cold and family changing room quite dated and dirty.
Stayed in January 2024
Reviewed: January 28, 2024
Graeme
United KingdomBreakfast was good, staff very helpful
Stayed in January 2024
Reviewed: January 27, 2024
Carly
United KingdomThey had scheduled workmen to do some work next to our room which started at 8am and lasted all day! It was very noisy!
Everything you need is here
Stayed in January 2024
Reviewed: January 24, 2024
Murphy
United KingdomGym staff not very helpful
Breakfast and staff was really good
Stayed in January 2024
Reviewed: January 14, 2024
Mandy
JerseyRooms are dated
Great pool facilities
Stayed in December 2023
Reviewed: January 5, 2024
Miryam
United KingdomThe check out time was 11am
Nice and comfortable
Stayed in January 2024
Reviewed: January 4, 2024
Elizabeth
United Kingdomdoors on way to room, lack of lift
booking in, bed
Stayed in December 2023
Reviewed: January 3, 2024
Sean
United KingdomCleanliness of plates and cutlery for breakfast appalling Standard of cleaning in room poor Check in process is unacceptable Took way too long especially as member of staff took a lengthy phone call rather than focussing on check in. The issue is they use a self check in process that does not work. It asks for details already provided and can not cope with 1 Guest booking breakfast for 1 day of a two day stay. Needs manual adjustment which failed when we tried to get breakfast 2. Car parking needs manual adjustment 3. leisure centre pass needs manual adjustment 4. After all this room key did not work Problem with breakfast on second day when the staff did not know how to cope with someone paying on line (which they encourage you to do in room)
Swimming pool best I have seen in hotel in UK Excellent price Room good apart from standard of cleaning Good parking facilities Bar prices good
Stayed in December 2023
Reviewed: January 2, 2024
Kellie
United KingdomThat an adult had to be in the pool with under 16 year olds
Stayed in December 2023
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