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Convenient to my child’s school and in the centre of town.

Stayed in March 2024

The evening meal was lovely and the staff was attentive. Breakfast was generous and a fine selection of locally sourced produce.

Stayed in April 2024

Maybe more choice of snack/ small bite foods. I think I may need to ask for a ground floor room for future stays.

Location excellent as central to the town. Breakfast excellent service and choice of foods. Evening meals great service and choice of foods.

Stayed in April 2024

Bed was to small

All good

Stayed in April 2024

Breakfast was great, freshly made to order and tailored to individual request.

Stayed in March 2024

We have stayed here before and love the hotel great location for the town centre literally a few mins walk

Stayed in April 2024

The first issue I had was the price of car parking....an overnight charge of £8 was, in my opinion, extortionate. I finished off my evening with a glass of red wine which was delicious but did not represent good value at £9. Yes....£9 for a glass of wine. In the morning I opted for the Full Devon Breakfast and I have to say that it was, visually, very disappointing. A great many beans to fill the plate accompanied by half a slice of black pudding, half a rasher of bacon (which was overdone and therefore extremely difficult to cut), half a mushroom and a hard poached egg. I didn't want tomato....perhaps, by way of compensation, I was given extra beans?

My room was relatively small but absolutely fine for one person. The bathroom and shower were great except that the shower cubicle really does need a shelf or somewhere to put the supplied shampoo etc. whilst showering.

Stayed in March 2024

The bedroom was only moderate-sized and had little view through its rather high window; only one chair..

Very spacious and comfortable public rooms.. Good breakfast. Dinner of ample size. Some period features - long-case clocks, good paintings and prints on the walls. Adjacent to remains of the old Benedictine abbey, as well as very close to the church, covered daily market and an interesting and free exhibition on (especially mining) history.

Stayed in March 2024

shower did not work properly and hotel could not tectify when advised

excellent ntealfastp

Stayed in March 2024

The facilities are fine, but the maintenance team do need to check over the rooms carefully. Our shower screen had seen better days and the bathroom door sometimes didn’t close properly.

The property is in an excellent location. Shops and restaurants are within a few minutes walk. The hotel is also a beautiful old building, however this does mean that there is no lift and there are a lot of stairs. Overall though, a lovely hotel.

Stayed in March 2024

The radiators were a tad warm, but we were able to turn them down and vent the room. It was an unusually warm spring day! We have no complaints about the hotel though, it was beautiful.

The hotel is a beautiful example of what a traditional hotel should look be like. Our room had a very comfortable four poster bed and good bathroom facilities.

Stayed in March 2024

The making up of the bed was not good. Bottom sheet was not straightened- I.e. very rumpled. Had to remake it

Food and service was exceptional

Stayed in March 2024

Great location, very friendly staff and stunning hotel

Stayed in March 2024

Mattress was comfy at all!!

Stayed in March 2024

Silly silly failures of managing detail, filthy radiators in the dining room, safety lights in the room did not work

Position

Stayed in March 2024

Breakfast was delicious, couldn’t have been better.

Stayed in February 2024

£8 to park!

Location, lovely breakfast.

Stayed in March 2024

Room was a bit tired, bathroom radiator with towels to close to the toilet

Friendly staff, very good food

Stayed in March 2024

nothing really, it is a lovely hotel in a beautiful town.

very friendly staff, lovely cosy room and a nice breakfast to set me up for the day.

Stayed in March 2024

Nothing really as anything was not to our liking was down to the age of the building (listed Garde 1) so could not be altered and you would have knowing this when booking. The staff do all that they can to make your stay as comfortable as possible.

The room was very good and the breakfast was very good with lots choice and a good bar (well stocked)

Stayed in March 2024

A perfect one night stay. Great staff good breakfast and comfy.

Stayed in March 2024

The staff were great. Breakfast was excellent. It's a listed building so expect the interior to feel like it was from another time and you'll love it. It has many things going for it, the most important of which are the staff who I thought were great.

Stayed in February 2024

See above

Liked it’s character and location. Room was ok lots of stairs to get to it. Bathroom a bit dated

Stayed in February 2024

During the party, due to everyone dancing the temperature was too hot in the function room. We could have done with the air con being better.

I had a birthday party in the function room. The hotel staff were very accomadating and the party was fantastic. The hot buffet provided by the hotel was delicious and the bar staff worked particularly hard serving drinks. Many of our party stayed at the hotel and we sat together for breakfast which was lovely. Delicious good quality food.

Stayed in January 2024