An excellent location close to town.

Stayed in April 2024

Shower design was kind of weird in bathroom, and shower was working in a way, that it was either very cold or boiling hot.

Room was nice and new looking, very good for a couple

Stayed in April 2024

The view of room with ocean view is limited. No elevator. Bed mattress needs to be changed.

Great location, very close to the old port and just in the ancient town. Easy to go around and explore the beautiful place.

Stayed in October 2023

No elevator in the hotel! We faced difficulties to bring the suitcases to the room!

The location was very good in the heart of everything ! The room we booked had amazing view to the harbor ! It was spacious and very clean! The housekeeping staff of the hotel were helpful in keeping the hotel room clean and neat at all times! Outstanding interior architecture !!

Stayed in October 2023

Some oddities that aren't deal breakers, but that I'd like to share: - There wasn't a soap tray. Whilst I wouldn't have minded the bar of soap just stay on the side of the sync (albeit causing some wet spots), the cleaning staff persistently put the bar of soap on our personal items (e.g. a can of hair wax or handcreme). This became a bit of an annoyance as of course that would leave soapy residue on our items. Not sure why there just wasn't a 50¢ little bowl put in there. - I'm not sure about this one, but it felt to me that after we used the coffee mugs in the room, those were never cleaned or exchanged. After a couple days of drinking coffee, they became a bit sticky. - Common for hotel rooms to have this, but be aware that power is cut when your remove your key card from the room. This makes it a bit more tedious to charge devices whilst you're underway. - Lastly, the doors, when left open for a longer than a couple second, give off a really loud beeping sound. I understand the reason for this (to alert you if you forgot to close the door completely) but the timer could maybe be set a bit longer. It will beep almost anytime you go in & out, and this was a sound we would hear at night from the hallways sometimes from other rooms.

The location is absolutely fantastic and the bed's are soooo comfy! The staff was also nice and welcoming and the place even smelled very pleasant haha. I really like the style of the rooms, feels like a proper little loft instead of a just a generic hotel room. I can recommend staying here.

Stayed in August 2023

Location.

Stayed in September 2023

The only issue with the place, is that there is not parking close by.

Everything perfect. No breafast is served at the premises, but this not an issue since too many other places around serve breakfast.

Stayed in August 2023

Acoustic issues . the property is a bit noisy .

location and design

Stayed in August 2023

The hotel doesn't provide any service. There is no front desk. No breakfast. Check-in is at another hotel. Bathroom was a bit cramped..

Spacious room close to the Venetian Harbour

Stayed in August 2023

You could hear pigeons or another animal walking on the roof, made me nervous! No elevator, but that’s to be expected with an old building.

The room was very modern with all the amenities of a fancy hotel but had all the charm of the old town of Chania. We loved the location, very central to everywhere we wanted to go but also not loud or crowded. Plus the staff were so helpful!

Stayed in July 2023

I didn’t like that it was too dark in the room…apartments on the first floor don’t have a view….there is a big house in front, which makes the apartment dark. In my opinion they should not put on the ad only the apartment with the view, which is most probably on the second floor.

The place was clean, location is really nice, people who are working there were nice and helpful

Stayed in July 2023

Perfect location and lovely view

Stayed in June 2023

Nothing.

The Contessa was great, clean, comfortable, and modern. Was a little noisy early in the morning due to the position, but great spot just the same. Close to everything.

Stayed in May 2023

To much steps to do till you go on 3rd floor, it needs lift if you have baby, also it needs more to be cleaned.

Position of the hotel was stunning right on Chania beach front, close to the restaurant and shops. The view was amazing, relaxing and most important was the location 5 seconds on the beach.

Stayed in April 2023

N/A

Contessa Boutique hotel is in amazing location and with amazing rooms with view 🤩 Enjoyed a lot!

Stayed in September 2022

poor ventilation in shower. slow drain in shower.

excellent location. easy access to harbor and all amenities.

Stayed in September 2022

No direct reception in the house (available, but not open), so we have to pickup the keys nearby. but not a big issue though. Parking is tricky due to the high demand in that area. But that’s normal.

A fantastic location, our room with a great view over the harbour, close to excellent restaurants and bars. The interior and ambiance are stylish, bed was great. And the view through all windows, especially at njght was georgeous. Highly recommended.

Stayed in September 2022

Not really a negative point for us, but still as a note: the hotel would not be the best choice for people with limited mobility

The old building in the middle of the old town has been comfortably renovated and the rooms are now very modern and chic (but a bit small though).

Stayed in September 2022

too many bright lights in the room. step into bathroom

bed was comfortable and the sheets good quality

Stayed in September 2022

There should be more hangers in case you want to wash and dry clothes There is no real door between the bathroom/restrooms and the bedroom, so it can be annoying during the night (light, noise from the exhaust fan) We didn't ask, but they should provide 2 cards. You need a card to enter the building and to enter the room. So if your partner comes at a different time, you have to go down to open the door No balcony or windows (or a very small one). Don't trust the pictures!

Very comfortable bed and room Close to the old port but very quiete Nice digital TV with lot of channels, including non greek channels Nice bathroom Also get some coffee machine /water Convenient plugs to recharge phone/devices

Stayed in September 2022

Very good location - perfect for exploring the old town of Chania

Stayed in September 2022

the building is pretty noisy, since it’s an old building

the property is in Chania old town in a very comfortable position for everything (parking 1 minute, restaurants everywhere). we did not book the breakfast but they offered it for free for all the stay!

Stayed in August 2022

the room was a bit noisy not from noise coming from the outside, but from noise of within the hotel itself, other guests slamming their doors, or the alarm that goes on every time you leave a door open for more than a few seconds… also some light coming in very early morning

amazingly beautiful and large room with everything you need in the Center of town but away from the noise. staff very friendly.

Stayed in August 2022

Tricky to locate at night when I arrived, no window in the room which made it feel a little claustrophobic

It was clean and the room was a decent size

Stayed in July 2022