The gym was quite small and relies on guests to use the towels and provided wipes to clean the equipment but we experienced a few guests sweat all over the benches for example and leave without using a wipe or towel so there was sweat residue the next day. Of course this is likely isolated and not the staffs fault. The room was grand but I think the double beds detracted from the grandness of the room. If there was a king or super king this room stay would have been magnificent.

The hotel looks simply stunning with the multiple stunning pools and overhanging plants. The staff were extremely helpful, organised a transfer to pick us up and were welcoming when we arrived, happily taking our luggage to our room. The room itself (suite with shared pool) was very large and grand. I especially liked that it had its own lounge section inside and a sunbed and bench outside the room next to the shared pool. The shower was very large and had perfect water pressure and heat. They also provided robes and slippers which were a nice touch. The bed was very comfortable but was two doubles put together. There is a hotel app you can download where you can order your drinks etc from which was a nice touch. The buffet restaurant was nice and had a good variety of breakfast options and even a dedicated omelette maker! The spa was good, it had a sauna, steam room and a gym. We did do some treatments but honestly speaking although the staff were excellent the Cretan massage was overpriced. Spending the day by the pools for a few days was amazing, definitely one of the best hotels we have experienced.

Stayed in June 2024

Everything!!

Ok…so I don’t know where to start from…but I ve choose these hotel thanks to it’s reviews so if you the person scrolling looking for a perfect holiday for you and you family just stop here…I have no word to say how clean and how great the staff were at this hotels….I could say that the breakfast coould still be changed though,,,but lets come back to the staff,,,most of them were too kind here I could like to name of of the most remarkable kind one from the breakfast is Arsid,,,,he is a great achievement to this hotel as with his calm and kindness makes a good start of the day!!!the girls from the reception and from Spa also great!!!but I am telling you honestly….this hotel deserves 10/10!!! Also I want to thank you again for the surprise on the area with upgraded rooms!!!Contessina Hotel you will be forever on our mind!!!thank you for the great memories!!!!

Stayed in June 2024

Contessina is exceptional. It's facilities are amazing within a beautiful tranquil complex. Staff where fabulous as was the breakfast, definitely one of the best in our travels around Greece. I would only stay here when travelling to zakynthos

Stayed in May 2024

Not easy to locate the spa.

Sleek, modern design, peaceful.

Stayed in October 2023

Everything! Beautiful, welcoming staff, good location, excellent breakfast.

Stayed in October 2023

Great helpful staff and clean modern hotel

Stayed in September 2023

Smaller selection of food, but the food was good

Wonderful hotel and perfect staff

Stayed in September 2023

The sushi bar could of been a bit more robust with the offering. The roles were basic and if you're going to do that offering, i'd suggest a deeper selection than standard rolls with tuna or salmon.

From check in to check out, the Hotel Contessina was amazing. Polite and accommodating staff were everywhere, including the cleaning folks, bartenders, pool staff, check in desk, and servers. Everyone went above and beyond to make our experience enjoyable. The rooms were spacious and the AC went to a cool level, which we loved after those hot days. The showers were large with rain shower and a powerful handheld jet, if you liked that option. Each evening, turn down service was exceptional and the fruit or sweet plate hit the spot. The most surprising and touching part of it all was the parting gift we were given during our check out. It was a bottle of olive oil and two jars of marmalade from the Contessina farm. A handwritten note thanking us for our stay with them seemed out of place in that it felt we should be giving them a gift for all the warm hospitality. The only knock is really the town itself, which is a matter of my personal opinion. The good is that the ATV rental place is right across the street so, if you're into that, it was very convenient. The town itself felt a bit like Cabo on spring break. Many bars and cheesy places to go to. The restaurants weren't that unique and many had the same menu items. We didn't venture much out of the hotel and it's, by far, the best property anywhere close to where it's located. Decent walk to a very crowded beach. Overall, an amazing place to stay in Zakynthos!

Stayed in August 2023

More places with shadow around the pool would be great.

Room with direct access to shared pool was great - interior design, set up, pool was amazing. Breakfast was outstanding. Good selection of food and drinks at pool bar and restaurant. Very friendly staff.

Stayed in July 2023

The only thing that could have been better was the cleaning of the room. Our terrace was not cleaned every day. The children ate and the crumbs remained on the terrace for several days. Cleaning the room also took 10 minutes.

We chose a room near the edge of the pool. I don't regret paying a lot for it. We were like in paradise. we could swim in our own pool instead of looking for sunbeds near the communal pool. We could dine on our own terrace. If you have such an opportunity, then be sure to book such a room. There were 3 of us in the room and we were very comfortable. In general, I liked the hotel very much! The staff is very attentive. The system for using the application on the phone is very convenient. You can order food and drinks near the pool, order coffee in the morning during breakfast and many other functions.

Stayed in July 2023

Wished it had a private beach or sea view

It’s very clean and modern. everyone is so polite and friendly. We got a free upgrade and nice gifts every day.

Stayed in July 2023

Bit pricey

Clean and central to restaurant’s and bars etc

Stayed in July 2023

Location could have been better but overall it was worth it, as the hotel was so amazing. You have to either rent a car or get a taxi to get anywhere on the island

Beautiful hotel. Excellent service. Loved every minute!!!

Stayed in July 2023

Nothing!

Outstanding property, facilities, staff, attention to detail, atmosphere.

Stayed in July 2023

Nothing

Everything. It was exquisite.

Stayed in July 2023

nothing :)

beautiful hotel with amazing facilities. the Spa is wonderful also

Stayed in June 2023

It dosen't exist .😅

We received an upgrade to a Suite with private pool and garden. We were so lucky.🫠 It is a great location and all the facilities were 10/10 . The staff 10/10 , so nice and helpful with everything. The breakfast was sooo good, so much variety. Congratulations to all of them. And thanks to all for our AMAZING VACATION.❤️

Stayed in June 2023

Everything was excellent. The staff was friendly, and the service was world-class

Stayed in May 2023

-

all good

Stayed in May 2023

beautiful hotel and centrally located

Stayed in May 2023

The only downside is for us. The location is a little far from the most beautiful part of the island, and there is no ocean view but if you’d like to stay in a resort, I don’t think you’ll find nicer.

The property is very impressive even though it is not situated on the ocean and is not in a favorable location in our opinion as far as nature goes, but it does make a big splash as far as the quality and well located amongst the very touristy area in Zakynthos. everything in this hotel is very high-end, as well as the level of service linens. Shower furnishings are all super modern and the breakfast buffet is extensive and delicious. We used it as a base for part of our trip to zakythos, and would recommend it if you don’t mind being away from the most beautiful parts of the island, and want to spend a lot of time going out and not in the nightlife or near the airport.

Stayed in October 2022

Unfortunately the water in the pool was ever so cold. I had a room with private pool, I regretted it because I couldn’t make use of the pool, which was really sad. Even with the weather being warm , the water was too cold.

Breakfast was amazing, room size okay.

Stayed in October 2022

we went at the end of the season so the water was a little bit colder but not really a complaint. we loved our stay

loved it so much! it was so modern and clean.. the staff was incredible sweet every one of them. we loved it, great location central to most of the things of the island. until next time!

Stayed in October 2022

Minimalistic but stylish hotel

Stayed in October 2022