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Reviews of Creta Elena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

42 I.Sfakianaki Street, Chania, 73133, Greece

#131 of 1,047 vacation rentals in Chania

Guests' Choice

Review Score

Based on 259 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Very friendly staff, beautiful location. Everything you need in the room

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Close to very good restaurants, and right next to a supermarket. About a 15 minute walk to everything you need.
    • Leisure trip
    • Group
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Vary clean, beds were comfortable and was in a quiet spot.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Incredible and will be back
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    Only negative was the poolside bathroom, not working with many bathrooms out of order, the one toilet was not working 100%, and the shower was without hot water you wanted to rinse off before returning to room

    Absolutely lovely staff, comfortable beds, extremely clean rooms, beautiful outdoor areas/well presented, room cleaning and servicing absolutely outstanding.

    Stayed in April 2024

  • Reviewed: November 23, 2023

    10
    Good value, great staff, relaxing stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights

    There's nothing we didn't like really, the hotel is Small but very good. My overriding memory of Chania, so this has nothing to do with the hotel is Mosquito bites. I'm not usually bothered by them...I'm usually laughing at my wife as she gets eaten alive on a regular basis but this time, they found me particularly tasty...within 24 hours I think I counted 15 bites up my legs...the old Citronella helped but only started using that once I realised there was such an issue...they were very small buggers not easily seen...more like Midge's than Mosquito. That's obviously got nothing to do with the hotel although having been to Antalya (Turkey) on business recently which is not a million miles away maybe the resort could do more to combat it. In Antalya there seemed to be these Mosquito traps strapped to trees all over the place which I can only assume worked well as I didn't get any bites there. But insects happen sometimes, and one season can be bad, the next it's fine so not really a reason to not go to Chania...maybe just use Citronella from the get go just in case :-)

    The pool was great and because it was a quieter time of year there was never a problem with sun beds/space around pool, but I wonder if it were more peak time it could be more challenging? The staff were very attentive and the breakfast was very complete but maybe too much for us...it's not a buffet, nor is it menu choice, the staff serve you up a set menu of Greek yogurt, in a cute enclosed jar along with little pots of honey, walnuts, Nutella and oats/granola I think it was for you to add to your liking. Freshly squeezed orange juice, coffee, water. A basket of mixed pastries, toast/bread. Then a round of Ham & Cheese toasties. There was also always some form of eggs served...either boiled eggs, fried eggs or an Omelette. If fried egg or omelette then these were served with a balsamic dressed side salad. Everyone got the same, even the kids...so it was very thorough. The only problem is the kids and my wife don't really eat eggs and me being a typical Brit not wanting to offend and equally also horrified a the idea of the food wastage ended up eating several omelettes or fried eggs :-). The hotel location is about 15 minutes walk from the Old Town so for the price is good...you can certainly find closer hotels/rooms but then you'd pay more and/or the quality wouldn't be the same. For us, a family of 4 inc. an 11 year old and 14 year old the walk was not a problem and nice even to walk off a meal in the evening. There were other families at the hotel with much younger children/stroller ages and they seemed to be okay with it. As I say, I found it quite good value for a place with a pool. The breakfast in hindsight for us maybe we could have done without, not that it was bad at all, just a lot of it and with a supermarket right next door we could have gone for more simple fair and there are several good cafe's within a minute's walk of hotel if we didn't fancy making breakfast.

    Stayed in October 2023

  • Reviewed: November 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent location, close to the old town. A wonderful cafe/bakery very close by. Very enjoyable few days spent her. I would use this property again.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    10
    Good location for a vacation in Chania
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from the outside

    Location, big apartment

    Stayed in October 2023

  • Reviewed: October 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    Friendly and helpful staff. Small and cozy little hotel with an outdoor pool area. Breakfasts by the pool. 15 minute walk from the old town and seaside.

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Generally good, not sure of the price, being just after peak season maybe?
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    20 minute walk to old town. Staff rarely available at nights. A bit on the expensive side. Got a flat tyre parking out in the street.

    Comfortable bed and spacious rooms. Clean and fairly good breakfast.

    Stayed in September 2023

  • Reviewed: October 20, 2023

    10
    This small complex run by extremely pleasant staff was excellent!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    There was not anything we did not like about the property.

    The property was very well presented and clean. If wanted the apartment was cleaned every day, which included a change of towels and the bed being changed regularly.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    9.0
    recommended and would stay there again
    • Leisure trip
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    nothing

    location friendly staff a very nice place to stay

    Stayed in October 2023

  • Reviewed: October 15, 2023

    10
    Amazing for first time travellers to Crete.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing - everything was great.

    Loved this hotel. Best location. Super clean and great facilities!

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Great value friendly hotel in decent location.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Lovely pool. The whole hotel is exceptionally clean.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    All the staff were excellent - so polite and helpful. V clean. Good sized pool for middle of the city. Breakfast good - but added to cost of room.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    9.0
    Really relaxing and nice.
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The draining system outside bad so when it rained the floor flooded and was really slippery. Also the water pressure in the shower was pretty bad.

    It was small so intimate, beautiful and well furnished.

    Stayed in September 2023

  • Reviewed: September 29, 2023

    10
    We were a group of 8 and we all loved the property. It is a total gem of a place and the staff are lovely. It’s ideally
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing.

    Excellent location. The apartments were really clean and spacious.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    9.0
    Great apartment block will return if staying in Chania again .
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Being picky but no wine glasses or big coffee mugs.

    Quite a small complex which was nice and quiet. Staff excellent and the apartment very clean and maintained. Lovely bathroom spacious and modern.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    9.0
    Greek Island hopping adventure
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Room view of room 211 just looked out onto concrete wall. Unfortunately breakfast was repetitive every day.

    Very attentive & helpful staff especially Nikos who helped with car hire & places to visit, he was delightful to deal with. We had a very late check in & as reception closes at 10pm they gave me excellent instructions on where to find room key & how to access our room. Location was good, approximately 20 minute walk to old town & harbour of Chania. Rooms were very spacious & lovely comfortable beds. The pool area & gardens are well maintained & kept spotlessly clean. We thoroughly enjoyed our stay & would stay here again. I would recommend this property to family & friends.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    10
    We enjoyed our stay very much.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night

    Everything went well. The beds were very comfortable. The apartment was a good size and very clean with a lovely balcony.

    Stayed in August 2023

  • Reviewed: September 15, 2023

    10
    Great place to stay in Chania
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location plus facilities plus exceptionally good staff. Great swimming pool and the apartments were excellent.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio
    • Stayed 6 nights

    Pool

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Great stay close to center of Chania
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Walking distance from center of Chania with a nice pool to relax. Next to an amazing coffee shop/bakery and supermarket.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Fantastic
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The rooms and pool and it was close to everything

    Stayed in August 2023

  • Reviewed: September 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Great cosy and elegant hotel. We loved the location, possibility to refresh in swimming pool, delicious breakfast. The hotel staff was very warm and welcoming. The room facilities was just great to prepare some food, which you can buy in the nearby supermarket. Thank You once again and See you soon!

    Stayed in August 2023

Showing 1 - 25

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