Outside pool was a bit grubby and had a few cigars butts floating but the inner pool was lovely!

Ac was excellent to escape the 40degree heat. Staff were friendly and helpful. We could take breakfast to go for our Tikal trip.

Stayed in May 2024

The views were great. The pool was nice. Everything was comfortable. The hotel restaurant was good too.

Stayed in March 2024

Advertise shuttle service, but charged more than double of a regular taxi from the airport

Amenities and service

Stayed in April 2024

There was no flexibility on getting my room before 3pm. Walking up to the 4th floor.

Location can't be beat. Staff was polite and the property was very clean

Stayed in March 2024

Stairs! One of us has bad knees.

Very convenient location. Lovely view. Accommodating staff.

Stayed in February 2024

I had a great room and the staff was really helpful, so I don't really have any complaints.

Location is great. Be sure to get a room with a balcony overlooking the water. If you are not a sound sleeper, bring ear plugs.

Stayed in January 2024

The room and was very tired and dated and didn’t look clean. The beds took up nearly all the space leaving only a small circulation

V helpful staff who organised our trips/tours and a picnic to take with us to Tikal. The hotel has a wonderful position overlooking the lake and the sunsets

Stayed in February 2024

Rooms wernt necessarily dirty but the grout sure looked it. Rooms were basic. Cold water was actually hot water tap. Loud music most nights so ran the air conditioner to help drown out the noise.

This hotel was in a great location to see the sunset. Our room had a little enclosed balcony that the windows opened up. Very cute! Breakfast was good and large portions. The pool was clean but needed a little more sun to heat it up.

Stayed in February 2024

Very friendly staff, very nice lake view from the terrace. The swimmingpool is small but gives a nice refreshment at warm days. The food is excellent and waiters are friendly as well. The location is lovely

Stayed in October 2023

The bathroom a bit moldy but I guess you can't avoid it in this super humid environment.

Perfect location, right by the lake, hotel is cozy and nice. Staff is very helpful and attentive. Nice pool starts right from the reception 😀.

Stayed in December 2023

WiFi is bad

View, room, restaurant and bar, pool

Stayed in December 2023

Wifi was kind of spotty but it may be more of the country than hotels fault.

Great staff we got our free breakfast to go and was very convenient. Nice sized rooms 👌 and was very close to lake for swimming 🏊‍♀️

Stayed in November 2023

A little bit noisy from our room because of a bar or nightclub close by

View to the Lake Organization of tours super efficient Very nice building Super nice staff

Stayed in October 2023

The electric plug next to the bed didn’t work

Due to an electrical failure the air conditioning did not work

Stayed in September 2023

For the price, the bed was not comfortable at all

Good location, nice view of the lake, pool was great, staff was also very helpful helping us get a lunch to go and a taxi for an early morning, having a personal deck was also nice

Stayed in August 2023

A restaurant/bar played really loud music until past midnight regularly (not the entire night though) which would be completely heard in the rooms.

Very well located on the edge of the island with lakefront views and in front of the small dock to swim in the lake. Room has very good A/C and fan. Very good a la carte breakfast and close to any other thing you might need on the island (shops, restaurants, etc.)

Stayed in August 2023

The room needed a little TLC, maybe a lick of paint. The lamps were not in good condition and were really grubby but when i mentioned they had them changed which was great. The bar food and drinks are pricey and not that great.

Great location right where the sunsets. Loved all the toiletries that were provided and also the animal shaped towels that were left each day, that was cute. Mozzy nets all in good condition. Aircon. Shower was amazing! Staff on the reception are really helpful. The pool is great place to watch the sunset.

Stayed in August 2023

The bathroom had some mold/mildew and ants, but overall I’d still recommend staying here.

The location with the view of the lake and also the pool were the best parts. Breakfast was yummy too. We had a twin room with a little porch/balcony. In a cooler season it would have been nice to enjoy the balcony. The front desk staff were friendly and helpful.

Stayed in June 2023

The facilities, the view of the beach, the cleanliness of the hotel and the staff attention.

Stayed in May 2023

La vista al lago es insuperable

Stayed in May 2023

a bit overpriced

The view on the lake, spacious room, cute balcony, filling breakfast, extra drinking water and late checkout

Stayed in May 2023

They should offer better takeaway breakfast options. A granola bowl to go, a fruit bowl and so on

The pool area after a long, hot day in Tikal is an absolute must! We got a room on the fourth floor with a great view to the lake

Stayed in April 2023

not the greatest staff at reception hot water costs extra for a tea costs extra an hour more at check out day costs extra

great view great food at the restaurant, amazing cook

Stayed in April 2023

Room was a bit small with two beds in it. Bathroom really needs some renovation.

Location is great. Pool was nice. Staff was friendly. Food was good. WiFi was good. They prepared breakfast so we could take it on our tour early in the morning.

Stayed in April 2023