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  4. Reviews of BEST WESTERN PLUS Hotel Hong Kong

Reviews of BEST WESTERN PLUS Hotel Hong Kong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

308 Des Voeux Road West, Hong Kong, Hong Kong

#202 of 272 hotels in Hong Kong

Guests' Choice

Review Score

Based on 1302 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.4

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.6

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 22, 2024

    8.0
    It was a nice stay but it would be better if there is free breakfast.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We are sad there’s is no free breakfast.And when we go the area where u can have a paid buffet,very limited food choices.

    The propery is situated near convenient store and restaurants.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    7.0
    I would stay here again for the price point and location. They also have bigger rooms compared to the HK standard.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They don’t clean the carpets. They change sheets and towels daily which is good but the carpet is very dirty and dusty. If you come in the winter, their thermostat doesn’t work so you would have to wear layers while sleeping.

    Location. Near the airport bus station and tram, a bit of a walk to the train station but manageable. If you have a baby and senior citizens with you, though (like we did), it would be best to ride the bus. Downside of that is you would have to work the timing of the buses or else it will be a bit of a wait unlike the MTR. WiFi was fast and it worked all the time. This was a surprise considering that I’ve read negative reviews about this. They give unlimited bottled water so this is definitely a plus considering the cost of bottled water in Hong Kong.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some nicer coffee would be a welcome improvement.

    Good location and good price. I've often stayed with BW and I'm never disappointed.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Will stay here again if I go back to Hong Kong
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Facilities a bit old but acceptable

    I like Sai Wan. The shops nearby are amazing. The room is large with very reasonable price.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The whole building and rooms are quite old. Shower drain does not work properly. At the room description it is marked that room is sound proof, however, you can hear people at the next room and the hallways. Beds are not comfortable and staff does not look welcoming.

    Location is pretty good close to the bus and tram stations. Area is quiet but not many restaurants around.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    7.0
    Good experience exploring the less travelled part (Sai Ying Pun or Sai Wan) of Hong Kong Island
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    The drain in the shower is clogged so drains very slowly. Cannot take shower for too long. The lamp next to the bed was working the first night but then stopped working the next 2 nights. Overall, the hotel looks like need a serious overhaul or facelift.

    It's not overly expensive and there is tram stop immediately outside the hotel and a bus stop to the airport and Kowloon not far from the hotel. There are plenty of good selections of local HK style restaurants and cafes in the area. Walking distance to the local market and mid-levels and Sheung Wan.

    Stayed in December 2023

  • Reviewed: January 15, 2024

    8.0
    it was okay, the hotel room did it's job, decent place to stay and good area to travel around HK
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    I forget to ask that my room be in the non smoking area, I was placed on the 13F the stink of cigs can be smelled

    If you are looking for a basic hotel near transportation with plenty of options for eating out, this is a good hotel! In front of the hotel is the tram station, a few steps is the bus station, there is also a bus that can take you to the airport. MTR is about 8 minute walk. Plenty of affordable dining options and good coffee shops in the neighborhood

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Good hotel at very good price, value for money.
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Breakfast is quite simple.

    Location is good, staff are helpful. Our first room had some noise, they change us to a corner room with nice view.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Happy to stay here
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights

    The hotel is old and needs an update otherwise is clean. The internet speed is terribly slow. For the price./quality, it is better to have breakfast elsewhere.

    The hotel is old so the room is big for Hong Kong standard. There is a self-service laundrette within the hotel but Pak's laundry 25 meters up Water Street is even better, HKD35 for washing and drying within the same day. The location is excellent, with many places to eat close to the hotel. 7-Eleven and Starbucks is 20 meters away. Transport is easy, the tram is direct outside the hotel for both directions, and the Airport bus stop is across the street. MTR is within walking distance.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Great value for money
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 2 nights

    Staff is professional, rooms could benefit from some refurbishment, but overall still ok for the price. Bed comfortable Tram stops in front of the building, subway 5-10 minutes walk and just 2 stops away from central. I had book a larger room (30m2), upgraded to sea view; for less than 100 euro per night, this is an excellent deal for HK price level.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Nice stay in a convenient location
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    The rooms are very tiny to the point that it is difficult to have two suitcases open on the room floor at the same time, but I guess that is just how Hong Kong is. If you don't plan to spend a lot of time in the room, you probably won't mind.

    The location is very convenient and easily reachable from the city centre and the main attractions. A metrostation is nearby and a tram stop just in front of the hotel.

    Stayed in November 2023

  • Reviewed: January 14, 2024

    8.0
    Good value for location
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Location

    Stayed in January 2024

  • Reviewed: January 13, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was not comfy at all...towels worn out..furniture in general worn out

    Location to public transport

    Stayed in January 2024

  • Reviewed: January 13, 2024

    6.0
    Will never stay again
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Fault fire alarm on many times, no explanation or sorry for guests. Not happy at all

    3 beds, and good location

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Clean and spacious rooms

    Stayed in January 2024

  • Reviewed: January 11, 2024

    7.0
    Great location, cozy spot but needs a remodel.
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s just an old hotel, really needs some renovations.

    Good sized room for Hong Kong, great location, comfortable.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    6.0
    Really enjoy the suite and the view . Very comfy room
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Location Far from the mtr station Poor wifi in the room , have to go to the lobby Room phone not working

    The room size

    Stayed in December 2023

  • Reviewed: January 10, 2024

    6.0
    Average hotel with decent accomodation
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights

    No Indian restaurant nearbuy.

    I stayed in a family suite situated on 28th floor, it has 2 side views. The hotel is just across the bus and tram station. Even the airport express bus (A10, A12) is right next to the hotel.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    6.0
    The hotel is old inside and urgently needs renovation. All facilities are old, though still functioning. The room was sm
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is old inside and urgently needs renovation. All facilities are old, though still functioning. The room was small, but this was the least problem compared with the overall look.

    The location is very good. There is a tram stop just in front of the hotel and a subway station in a few minutes walk. The hotel offers self-service laundry facilities.

    Stayed in November 2023

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was pleased we could arrange a late check out, it was clean, quiet, good location

    Stayed in January 2024

  • Reviewed: January 9, 2024

    6.0
    ok
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 4 nights

    bathroom molding around shower area

    location close to MTR station

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Great location with helpful and polite staff in an antiquated hotel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The hotel is a bit old and the carpet looks worn-out. The shower unit's drain is slightly choked with hair, and takes some time for the water to drain.

    The chambermaid was excellent, responding to our requests for more in-door slippers and shampoo promptly. Thanks to another staff (I think she is the supervisor) for providing us with a heater.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double Suite
    • Stayed 3 nights

    I don't think the room was properly clean before our arrival.

    Everything except one thing mentioned bellow.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Norm
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Tired facilities

    Location View from the windows (to The Victoria Peak)

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Cheap, clean and cheerful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing special just a room

    Cheapest hotel we could find with decent reviews, good location not to far of a walk to the main centre, clean room and comfy bed

    Stayed in December 2023

Showing 76 - 100

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