No individual light switch for the bathroom, can only turn on the floodlight at the floor beside the flushing toilet.

Staff is friendly and helpful, room is clean and spacious was able to enjoy the gym a few times

Stayed in April 2024

Price. Price and price

Come back again after 5 years, and it is even better HIGHTLIGHT was Room cleaning staff is exceptional, we visited on Easter weekend and each time the room is spotless and feeling like it’s cleaner and cleaner each day after clean. A glass was broken by accident in room by kid and immediately was taking care of by cleaning staff. And the lady on phone first question is anyone ok. Which is outstanding than just Sure we will come right now. Also reception offered an early check in as the room is ready. Which is a nice surprise too. (wont expected that next time of course) Kids looking around and wanted to see swimming pool and it was a very warm welcomed again by staff on Gym and pool floor. HK really need these service and can feel that the staff working is genuinely happy. Which we felt the same too.

Stayed in April 2024

All was good

Room and bar are great

Stayed in April 2024

Noisy kids in the pool area, buffet breakfast is expensive but there's a reasonable a la carte cafe next to the buffet area.

Great room (corner room), decent size, nicely designed and clean, really helpful and professional staff. It's right outside exit D of the MTR which is all accessible by lift (great for heavy bags). On site, there's a good roof top bar with harbour views. Plenty of lifts to cope with guests numbers (often not the case in Hong Kong). Didn't use the gym but it looked a decent one. The neighbourhood is local ie. residential with a handy supermarket close by.

Stayed in March 2024

The marble table inside the room makes me fell uncomfortable and not match with the style.

The hotel is non-smoking, so I don’t need to worry about the smell of the cigarette. I also like the breakfast and bar in 32F.

Stayed in March 2024

Not enough space for storage like drawer and cupboard

Stayed in March 2024

Nothing about the hotel itself but location is slightly less convenient if you plan on spending most of your time near or past the Central area or going to Kowloon a bunch.

Room was big with an excellent view, very comfortable bed and pillows, huge shower, clean space and good amenities. Helpful staff. Hotel located right by the Mtr exit was really convenient.

Stayed in March 2024

The hotel is very clean and for the requirement of wine glass, they response promptly. The attitude of staff are excellent.

Stayed in March 2024

ROOM WAS A BIT CHILLY, DID NOT KNOW HOW TO INCREASE THE TEMPERATURE.

STAFF VERY FRIENDLY, ROOM VERY CLEAN, BED/PILLOWS VERY COMFORTABLE, SHOWER EXCELLENT, KETTLE/TEA/COFFEE APPRECIATED. FRIDGE/WATER TAP ALL APPRECIATED. DO NOT DISTURB FUNCTION APPRECIATED. VERY PEACEFUL NIGHT SLEEP, WOULD RETURN AGAIN AND WOULD RECOMMEND TO OTHERS.

Stayed in March 2024

Very helpful front desk. Great location.

Stayed in March 2024

1.) Front desk night staff was not friendly. 2.) The bed is horrible, one side is tiled and it is hard. I developed back pain from staying at this hotel. There is no central heating, when it is cold weather, you can just turn on fan and the room stay cold. There are not enough hangers for clothes

Cafe staff on first floor was attentive and nice. I had breakfast there and had to do online work. They brought me water and show that they care. The house keeping staff is always accommodating and do a good job. Location is wonderful, very close to a MTR station. Day staff is very helpful and friendly

Stayed in February 2024

Nothing!

This is a great hotel, superbly located just metres from the underground. Rooms are incredible (we had harbour views) and include a fridge which is always useful. Breakfast superb and the staff incredibly friendly and interactive. We particularly liked the roof top terrace.

Stayed in February 2024

The best staff ever

Stayed in February 2024

Nothing - everything was perfect

The best staff ever - very helpful, we feel like at home

Stayed in February 2024

For it is a great place, nothing to complaint about.

I love this hotel, because of the convenience of having everything nearby. Great crowd, you are not lonely. At a great value. The price is on par with the surrounding area.

Stayed in January 2024

well designed and spatious. beds very comfortable and the open bathroom worked really well! enjoyed the window seat to observe the city. the sky bar was a delightful evening hang out.

Stayed in December 2023

nothing

The rrom with the harbour view is amazing & very comfortable. The cleaning staff do a great job

Stayed in January 2024

we did not have a nice view as we were in the lower floors, but thats just as it was.

room was beautiful and well designed. open bathroom was actually very good. size of room spot on! the design was very well considered and the blinds and lights were very useful.

Stayed in December 2023

This is my second visit to this hotel, and it's been an absolute delight every moment. I highly recommend it!

Stayed in November 2023

The shower room is too small with glass door also need to undress and dress outside

Stayed in September 2023

Food is not good as before. For vegetarian people when you stay more than 1 night there's really few choices

Stayed in July 2023

Price was good, location was great. Very close to MTR and a huge shopping centre with supermarkets etc. Check in was easy, the buffet we thought was better than we originally thought. Staffs were ok, not the friendliest people on earth, but there weren't rude.

Stayed in September 2023

NA

Great location - near Tai Koo MTR. Hotel is spacious and right next to a mall. The mall is huge as well. Within walking distance, there are eateries and cafes. Great environment around the property - quiet but with sufficient amenities. Most importantly, the hotel was accommodating enough to allow early check in as my flight landed at 5am. Very grateful for that.

Stayed in October 2023

Cleanliness needs improvement

Conveniently located

Stayed in September 2023