239 Queen's Road West, Hong Kong, Hong Kong
#265 of 272 hotels in Hong Kong
Guests' ChoiceBased on 1107 hotel reviews
5.3Cleanliness
5.8
Comfort
5.7
Location
7.6
Facilities
5.5
Staff
6.5
Value for money
6.0
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Dwight
ChinaThe hotel was dilapidated and not well cared for. Everything looked old. The room was very overpriced. I could book one night in a luxury motel on the mainland for the same price.
The bed was comfortable and the hotel's location was close to where I needed to go in Hong Kong.
Stayed in April 2024
Reviewed: May 1, 2024
Robert
CanadaThis isn’t a 4 star hotel!
Near by the hotel , there are lot of place to eat
Stayed in March 2024
Reviewed: April 30, 2024
Norman
Canadaelevators are always full so you have to wait to use going down
location good
Stayed in April 2024
Reviewed: April 30, 2024
Michael
VietnamLack of AC was my main issue I did not sleep well
This is arguably the worst hotel i’ve stayed in which I will list the reasons below and include pictures and videos if I can. Saying this it’s very cheap and the location is perfect on the main land of Hong Kong. The reason for the quite dramatic start to this review is as follow. The decor is very dated making you feel like you are in a grannies vintage purse and possible scenes taken from the film the “shining”. I can look past the decor as it has its charms. The AC is my room made lots of noise and barely made the room cold enough to sleep comfortably. The shower curtain sticks to your body when you shower. The plumping from my rooms needs a complete overhaul as it sounds like drilling when you turn the water on (this was actually more entertaining than anything as you don’t need to leave the tap on for long). The lifts need a complete service and maintenance from the very slow doors, the swinging chandeliers and AC that drips on you during the ride. Expect to stop on every floor with many people getting in and build this time into your day if you are on a high floor. The rooms are cleaned well each day daily with fresh white towels. Would i stay here again 100% not. Was it value for money? Yes and it was an experience and a perfect location to explore main land Hong Kong. This is perfect for people travelling on a budget and don’t mind being warm when they sleep.
Stayed in April 2024
Reviewed: April 27, 2024
Zianitravels
NetherlandsIt was very small
It was well located and had a great view.
Stayed in April 2024
Reviewed: April 27, 2024
Erika
United States of AmericaCleaning
Location
Stayed in April 2024
Reviewed: April 23, 2024
Shweta
AustraliaStaff was very difficult and not cooperative at all. Honestly wouldn't recommend at all.
Not much
Stayed in April 2024
Reviewed: April 19, 2024
Naveen
IndiaVery small, congested, dusty rooms. Should have checked rating before booking. Very limited breakfast options.
Only the location
Stayed in February 2024
Reviewed: April 18, 2024
Zi
SingaporeOnly 3 small elevators that serve hundreds of customers. Small rooms. Bad smell from bathroom.
Staff tried to help me switch to a queen size bedroom on the same floor as my parents.
Stayed in April 2024
Reviewed: April 15, 2024
Pramesh
IndiaRoom Size, There were RED ANTS in the room, Staff sprayed twice but didn't accept room change request.
Location
Stayed in April 2024
Reviewed: April 3, 2024
Damitha
United KingdomSize of the room and washbasin is inside the room and not in the bathroom
Location
Stayed in March 2024
Reviewed: April 1, 2024
Emma
CanadaIt took a very long time to check into the hotel. I arrived and waited around 45 minutes for 4-5 people to be checked in ahead of me. The bed was not comfortable at all.
The hotel was clean. AC in the rooms.
Stayed in April 2024
Reviewed: March 28, 2024
Allie
CanadaWashroom too small
Location convenient
Stayed in March 2024
Reviewed: March 25, 2024
Elita
United States of AmericaVery old and smelly very old from inside
Clean
Stayed in March 2024
Reviewed: March 25, 2024
Simon
United KingdomDidn’t get the room we booked for. Had to fight for a double room and what we got was two single beds of different heights joined together. The hotel is tired and smells of smoke.
Good location
Stayed in March 2024
Reviewed: March 19, 2024
Anis
New ZealandBreakfast not enough choice, refills were delayed, tea was not hot
???
Stayed in February 2024
Reviewed: March 15, 2024
Aayushi
IndiaRooms are really really really smalll, literally tiny Didnt try the food so cant comment
Location is okay, easy from metro and bus connectivity
Stayed in March 2024
Reviewed: March 13, 2024
Ong
Sri LankaNo travel assistance, no breakfast facility, not very helpful in enquiring information, no late check out asisstance.
Room is tidy and clean. Environment quiet.
Stayed in March 2024
Reviewed: March 7, 2024
Hazelton
CanadaNeeds upgrades as old and elevators are full and take long time to get one
Location
Stayed in February 2024
Reviewed: March 6, 2024
Subhash
SingaporePoor beds and interior.
Location and value for money
Stayed in February 2024
Reviewed: March 6, 2024
Max
JapanThe bathroom could have been bigger.
The location was great.
Stayed in March 2024
Reviewed: March 4, 2024
Van
Thailandvery small bathroom, not much for the toilet
Stayed in February 2024
Reviewed: March 3, 2024
Saso
SloveniaTiny toilet you can barely fit in, a bath you can't fit in, lifts continuously play the same piano music and keep breaking so even though there's 4 lifts, there is sometimes a 5 minute wait.
Great location, decent view, ok selection at breakfast
Stayed in March 2024
Reviewed: February 27, 2024
Fernando
ThailandThe check in staff lack of attention. The fact I requested single bed, but i was assigned 2 twin beds.
the view
Stayed in February 2024
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