We love everything!

We are lucky to stay in many 5-star establishments everywhere, and I admit to having been impressed several times by The Peninsula Hong Kong. The pickup service and Juliette's warm reception were perfect and we immediately understood that this hotel is unique. The attention to detail, the responsiveness of the staff, room facilities are excellent. We thank Juliette for her professionalism, her smile and her know-how for making our stay perfect. Thanks everyone! Happy 95 years! We will be back at The Peninsula Hong Kong soon. Kindly

Stayed in April 2024

Nothing.

This Hotel is absolutely beautiful. We stayed at The Peninsula for 5 glorious nights.

Stayed in March 2024

Luxurious yet cosy with an attentive, warm, accommodating, & efficient staff at a great location. The Pen HK has always been a favourite.

Stayed in March 2024

The lobby is very crowded because of the hotel’s popularity.. the breakfast has little options for vegetarians

Room is very comfortable, I visited around Christmas time & they provided us with the loveliest gifts! The whole stay was very festive!

Stayed in December 2023

There was no visible clock in the room. Some of the controls were too hi-tech

The staff were well trained in keeping guests satisfied

Stayed in January 2024

A bit pricey.

The service was impeccable. The food was excellent. The location is great.

Stayed in December 2023

As a HK born and bred, the Peninsula is embraced as an icon of the city and it has certainly lived up to its reputation during my 4 night stay in the harbour view room. The location is excellent within 5-10 minutes walk to the star ferry/MTR/Ocean Terminal. The service is friendly and attentive. Yum cha at the Spring Moon is almost second to none and the breakfast at the lobby is the perfect place to start the day. The peninsula is an excellent choice to pamper oneself.

Stayed in January 2024

Very good

Stayed in December 2023

None.

I had a great time staying there, that's all because of this 1 staff, Ms.Joy Lai, she was a great help and very friendly and really do extra miles to ensure me and family have a great time at the hotel. Really appreciate the hospitality. Thank you Peninsula team!

Stayed in January 2024

The location is perfect, the building is stunning, loads of different restaurants & bars inside the hotel. I enjoyed myself so much that I had to extend my stay! All staff members offered a 5 star customer service.

Stayed in December 2023

Strategic location and great hospitality

Stayed in December 2023

Friendly staff who greeted us at the door and escorted us to our beautiful room.

Stayed in November 2023

Room facilities are almost perfect but wondering how can you left out the basic toilet bidet or toilet seat bidet

Friendly

Stayed in November 2023

I didn’t receive any calls or messages as being told by hotel staff when the room was ready. My suitcases were not in the room as being told by hotel staff that they would be in the room. We could not log on to wifi by the room number and surname and had to call and request a different password.

Excellent location Room with nice view Modern facilities

Stayed in November 2023

Nothing

Luxury room with harbour view. Famous Afternoon Tea set. Rolls Royce Transfer to Airport.

Stayed in October 2023

EEEEERRR, nothing! Well, perhaps one thing - we only stayed 2 nights and I wish it had been much longer.

I lived in Hong Kong for 2 years, 30 years ago. I visited The Peninsula several times over that period including attending a fabulous New Years Eve party and I promised myself then that I would stay there "one day". I have returned to Hong Kong on 3 previous occasions but stayed elsewhere. On this occasion it was time. I waited 30 years to stay in the Grand Dame. We had a lovely room with an uninterrupted harbour view, we ate in several of the restaurants and I savoured every minute. The evening buffet in the Verandah restaurant with the drinks package was sumptuous and great value for money. We had drink in Gaddis and had lunch by the swimming pool, (make sure you try the crab spring rolls, they melt in your mouth). We ate a late supper in the Lobby and the waiter was friendly, chatting about the wine choices, even though we were coming up to the end of the food service time but he didn't rush us at all. The breakfast buffet was astonishingly varied and for one of my 4 (!) breakfast courses I had teriyaki salmon and deep fried crispy prawn wantons - just delicious! It was raining for most of our stay at The Peninsula and I didn't care one jot! We stayed in and enjoyed the hotel. I swam in the pool and we wanted for nothing. We didn't really explore the shops much but were pleasantly surprised to find a discount in the souvenir shop for hotel guests. All of the staff we talked to were uber friendly, knowledgeable and helpful and we particularly liked talking to the Food and Beverage Manager/Director (?) about how much we loved the food in the hotel and we also had an animated conversation with him about Arsenal Football Club! Finally, I was blown away by the size, quality and quantity of flower arrangements in the hotel. I am very interested in flower arranging and I have to commend the in house team for putting on so many flawless displays.

Stayed in October 2023

Non

I feel that The Peninsula has a special class and tradition. The work of all the staff is wonderful.

Stayed in October 2023

Everything, just perfect

Stayed in October 2023

Toilets did not flash well.

Stayed in October 2023

Strict regulation constrains service but staff are flexible enough to host the guest.

Staff is brilliant. The mixture of Old Hongkong and update HK. Building is part of history , the great entrepreneur build with dream.

Stayed in September 2023

Because the hotel is world famous and many well known brands in the lobby, you often find groups of tourists in the lobby making it feel a little overcrowded. However, if you look past that the hotel is 100%.

The property’s location was really great with the new K11 shopping centre being built right across the road. Furthermore, the staff’s etiquette as well as training goes above and beyond.

Stayed in August 2023

Room was a bit too small but well appointed. Location was excellent. Very good breakfast

Stayed in August 2023

The staff were amazing, they couldn’t do enough for us

Stayed in August 2023

The Peninsula is such a gorgeous hotel. All of the staff are very friendly and professional. Our room was stunning and beds...well let’s just say I’ve never slept so well in my life. Exceptional beds and bedding. I was there to celebrate my birthday with my daughter and the hotel were fabulous and even brought up a beautiful cake and card. Outstanding! We Hope to visit again for our next holiday.

Stayed in July 2023