Jalan Benyamin Suaeb Blok A5 Kemayoran, 10630 Jakarta, Indonesia
#234 of 530 hotels in Jakarta
Guests' ChoiceBased on 192 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
7.8
Facilities
7.3
Staff
8.2
Value for money
7.6
Free WiFi
9.1
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End of dialog contentReviewed: March 12, 2024
Rendy
IndonesiaHotel guests had to share elevators with apt residents. The breakfast needs improvement. Find the unpleasant smell on the hallway near the restaurant quite annoying.
The room was clean, quite spacious, and has good lights. There is a mini market downstairs since the hotel shares the same building with an apartment. There are many dining places nearby.
Stayed in March 2024
Reviewed: March 10, 2024
Yeny
IndonesiaWe checked in at 15.30 but we had to wait our rooms ready, it took about 30 minutes.
Breakfast was ok, i enjoyed the indomie.
Stayed in March 2024
Reviewed: February 9, 2024
Sarina
SwitzerlandI didn't feel very safe at times because some strange men hit on me while they were there for a convention
The reception was so nice! The whole staff was so lovely
Stayed in February 2024
Reviewed: January 4, 2024
Ali
Saudi ArabiaThe hotel needs to be renovated
Staff are very friendly especially Mr. Dika he is very nice and cooperative
Stayed in December 2023
Reviewed: December 25, 2023
Ali
Saudi ArabiaNeed to be renovated
Very nice staff especially mr. Dika
Stayed in December 2023
Reviewed: December 25, 2023
Ali
Saudi ArabiaRooms need to be renovated and The bathroom drains are moldy
Staff especially mr.Dika
Stayed in December 2023
Reviewed: December 10, 2023
Shujaat
PakistanBreakfast not fresh Got Bread with Fungus
Location
Stayed in December 2023
Reviewed: July 21, 2023
Nur
MalaysiaThe floor is not cleaning well and I can’t use plug to charge my phone due to broken plug fuse in room.
Breakfast
Stayed in July 2023
Reviewed: July 14, 2023
Tontonlaw
MalaysiaNothing to complaint
Very comfortable
Stayed in July 2023
Reviewed: July 2, 2023
Fieka
IndonesiaLocation
Spacious room, tasty breakfast, friendly staff, big swimming pool
Stayed in July 2023
Reviewed: July 1, 2023
Sumit
Hong KongBreakfast was not good at all. Fruits and salad were not fresh and even other foods was tasteless.
Location, cleanliness and staff was good
Stayed in June 2023
Reviewed: June 30, 2023
Thuraya
United Arab EmiratesBreakfast features almost same menu everyday The bedcover doesn’t not very clean
The room was big , friendly and helpful staff
Stayed in June 2023
Reviewed: June 14, 2023
Kusuma
Indonesiabreakfast menu
I really like the hospitality. The location was also strategic for people who wants to go to Jiexpo Kemayoran. You just need less than 10 minutes to go to JIEXPO.
Stayed in May 2023
Reviewed: April 15, 2023
Cornelis
NetherlandsMore easy to use airco please. And some paint jobsnot yet donesky lounge closed
Nice personal and great restaurant
Stayed in April 2023
Reviewed: April 15, 2023
Cornelis
NetherlandsHotel needs upgrade and maintanaged but it still got potention speccia'ly after covid recovery
Good location easy to reach good staff friendly and nice Coffee corner nearby good restaurant and facilities like starbucks texas grill restaurant and more evenan cinema nearby in nabour building
Stayed in April 2023
Reviewed: March 13, 2023
Mardyana
United States of Americano view window
very clean
Stayed in March 2023
Reviewed: October 21, 2022
Samuel
GermanyGood breakfast buffet Free room upgrade Gym
Stayed in September 2022
Reviewed: October 20, 2022
Ahmed
EgyptI didn't like the location because we have to book garb every time we want to Go anywhere and I love to walking around Our room was in 21th floor And I was expecting a nice view but the Windows were locked And painted with white..so no view at all One of the Windows was broken so it was noisey beacuse of the sound of air-conditioning It takes 2 days to fix the Window And the air conditioner In our 2nd night the room service didn't change the towels , shampoo, body shower, water bottles , And the coffee They did not even clean the room.. they only organised the beds After we asked for changing towels they did everything I don't think that the pool was ready.. even there is some kids were swimming Any way it was nice hotel but not the best
The staff was friendly,the place was clean and the breakfast was nice
Stayed in October 2022
Reviewed: October 14, 2022
Vishal
IndiaEverything Awesome
Stayed in September 2022
Reviewed: October 6, 2022
Reymond
GermanyLocation is not the best area, property rather old but well maintained
Staff was nice, and helpful. Food has variety
Stayed in October 2022
Reviewed: September 20, 2022
Paula
Germanywe were looking forward to rest by the pool after our long flight but unfortunately there aren’t any chairs or a lounge area, so it’s not very inviting so spend time there.
good location and really friendly and helpful staff. The rooms are spacey and clean and the breakfast was lovely! the price is fair.
Stayed in August 2022
Reviewed: August 20, 2022
Chairul
IndonesiaThe bed's sssooo comfy! And, oh, I got an upgraded room regarding my request to have two rooms close to each other, thanks for it Best Western!
Stayed in August 2022
Reviewed: August 20, 2022
Chairul
IndonesiaThe parking. Ugh. If you're traveling with your own vehicle, I don't recommend staying here. The parking area (the basement) is too narrow, with a confusing direction.
Superb location, superb comforts, superb staff services.
Stayed in August 2022
Reviewed: August 17, 2022
Sherif
EgyptThe lobby is poor and small.. Breakfast was not as much as we expected
The room was good enough and clean
Stayed in August 2022
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