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  5. Reviews of Discovery Kartika Plaza Hotel

Reviews of Discovery Kartika Plaza Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Kartika Plaza, P.O Box 1012, South Kuta Beach, 80361 Kuta, Indonesia

#34 of 186 hotels in Kuta

Guests' Choice

Review Score

Based on 573 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    8.0
    Staying was ok, but not really value for money and we would not return
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    The furniture was a bit too old for a five star hotel and also the bathroom not the cleanest and not the best equiped and something worth to be mentioned would be a big rat running around the pool ~ nobody s fault since this area is somehow located in the middle of the nature/jungle, but still very unpleseant.

    Very good location, near the airport and close to the beach and to the local market and also breakfast had a variety of choices and also the sea view was nice.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Villa 6 for a family of 4
    • Leisure trip
    • Family with young children
    • Villa - Beach Front
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, it was all great

    All staff were wonderful, great location, villa was beautiful

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Awesome GYM Great Hotel, few minor things that need to be upgraded but overall stay we enjoyed every minute. Great locat
    • Leisure trip
    • Family with young children
    • Family Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Kids club is very lame small I think if they want to entertain more kids they need to upgrade this area to make it easier for parents. Breakfast is ordinary, but is acceptable for the price and location Pool is very deep so was having to tread water everywhere swimming but still awesome without kids 😂

    Property is well kept clean. The staff are amazing. Everything is perfect for location and four mingling.At the bar found that to be awesome Kids, Pool was perfect Overall, it is a awesome hotel for the price Wicked gym that’s a major plus

    Stayed in April 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 10 nights
    • Submitted from a mobile device

    Security on the ocean side of the complex allowing street sellers etc on to the premises to hassle us to buy or for massage, braids etc when we were trying to escape it by being at the resort. Perhaps management is unaware that this is happening but it was very frustrating. The room was dated and could have used some attention to detail considering the price. TVs outdated with limited channels and no ability to stream our subscription services.

    Every staff member were beyond amazing particularly Fidel on entry security and Adi W our room cleaner. The grounds were kept immaculate by the hard working grounds staff every single day of our stay. They deserve more recognition. They were all so friendly. Problems with entry into our room was dealt with very promptly. Breakfast had a good variety and thank you for having Vegemite. The complex was very convenient weather we wanted to leave for the day or stay in. The pool was very well maintained with regular checks through out the day on water quality. Great location for everything we needed within walking distance.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Cheap accommodation but they make up for it in other charges such as airport transfer.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The bar staff in the outside restaurant were not very attentive. It was not busy and there were a lot of wait staff working but we had to keep asking to be served or for menus.

    Price of the room per night was great. Super friendly staff.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    Bali... I m in love with Bali. Discovery has been so romantic a stay.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Have stayed in this hotel a number of times never disappointed
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing bar leaving

    Breakfast was first class service was spot on and layout brilliant

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Nice stay !
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed here for 4 nights and loved it’s Great location , beach access , lot of dining options , a nice swimming pool with a swim up bar and really friendly staff members . The staff at the pool , in the gym , restaurants , bars ….. everyone was friendly and positive . Great customer service ! The manager Jo was always interacting and assisting guests , Naomi and the reception staff were all very helpful and kind ! Chef Bobby and the restaurant staff made sure everyone had a wonderful start of the day with a lot of options and choices at the buffet breakfast . Thank you for a nice stay 🙏

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Great hotel with great staff.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    Our room was meant to be a pool view but we had trees in the way and right at the front of the hotel so we had no view of the pool at all. When queried with reception, they advised they had no other rooms available (no fault to them). It was a little disappointing paying for a pool view and not receiving but it happens otherwise our stay was beautiful.

    Great location, comfortable bed and staff always so friendly and accomodating.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Great, with one small disappointment.
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The alcohol in the swim up bar cocktails were very week. Considering they are more expensive than most hotels I would expect them to be liberal with the quantity. Other guests were complaining of the same thing. It was a sobering event to say the least.

    Everything was clean and fabulous

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    great suite
    • Leisure trip
    • Family with young children
    • Suite with Balcony
    • Stayed 4 nights

    very nice pool with bar, very big room for the suite with view on the sea

    Stayed in January 2024

  • Reviewed: March 7, 2024

    9.0
    We thoroughly enjoyed our stay. Thank you to all your staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 3 nights

    The only problem was when we left the door to the patio open with the air conditioner going, it left moist on the floor, it was quite wet, slippery and very dangerous. We had to mop up the moist with towels, and I was surprised how dirty the floor was. We had to keep the door closed at all times at a certain temperature. The bathroom also needed attention, a few cracked tiles and also shower screen doors needed attention. But over all we really enjoyed our stay. Thank you.

    My husband and I really enjoyed our stay at Discovery. The breakfast buffet was excellent with plenty of variety and the hotel certainly catered for everyone. The staff were excellent. I absolutely loved the pool.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Excellent stay BUT It started with a Technical Error From their side.
    • Leisure trip
    • Group
    • Deluxe Double Room with Ocean View
    • Stayed 3 nights

    I booked the hotel for 4 guests/2 rooms well in advance with confirmation. when I reached the property they couldn't find my bookings and said I only had 1 room to my name. So, I showed them the confirmation e-mails and only then i could get both the rooms. But, because they were not prepared with my booking, they gave me 2 rooms which were very far away from each other with 15 rooms in between. this hampered our quality time with each other as we were all travelling together.

    the breakfast spread was exceptional with great options to choose from. it was a multi-cuisine buffet served every morning with a distant view of the sea in front. the experience was exceptional.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Excellent stay. I will definitely be back.
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night

    There’s nothing not to like

    Fantastic amenities. Lots of things to do ….and the food was amazing.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    Initially we had thhe worst room overlooking parking lot which supposed to be garden view. Room 1066.Room was also invested wuth cacroaches and lizard size of palm leaving behind tv. We stepped on couple geicos as well. Bathrooms on 1 and 5 floor old and moldy. Not good for the price we paid . Two entertainments conflicting, on 5 floor you could just have horrible noise. Not able to enjoy balcony. Management was told twice and did nothing about it. Changing rooms was also problematic, day manager not helpful at all. No beach access. BEACH FURTHER BY THE MALL AS WELL AS WATER DIRTY, NOBODY IS USING IT. I would not recommend it to my friends for the price they charge you can get better accomodation.

    Polite staff , good view from 5 floor, great breakfast

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    It was a great stayed
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothin

    The buffet breakfast was good and it’s delicious we enjoyed it with my fiancé and also nearby the beach and some markets just walked only and beside to discovery mall . Pool was deep but still I manage to swim lol .. I would like to recommend this hotel it’s very nice and staff are good and friendly as well.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Overall was good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 5 nights
    • Submitted from a mobile device

    Shower had mould and the elevator is very hot

    Pool was great, breakfast was really good.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Huge hotel, good location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed of mattress a bit old. Uncomfortable to sleep on.

    Location, facilities, friendly staffs and services. Alot of selection for breakfast.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Rooms need upgrades, everything else is beautiful. We enjoyed our stay. We would stay here again.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool is way to hot!! No refreshing dip here. There is Not enough shade around the pool. Sun loungers are old and plastic . Not 5* We had a pool view room located on the 3 floor. The rooms are dated, especially the bathroom! It’s in need of updating. The grout and silicone in bathroom all needs cleaning/fixing up. The Tv isn’t a smart tv. No streaming here. There is no coffee machine, basic sachet of Nescafé and creamer. The towels are no longer white, faded to grey. Happy hour only has a small discount and not on all cocktails or beer. Hotel could really improve on discount to guests.

    The grounds are visually stunning, 5* Beautiful large resort pool with swim up bar. Breakfast and food are 5* Location 5* First impressions of hotel in arrival. 5* Check in was busy on arrival, welcome drinks were appreciated . The staff are super happy and helpful. 5/5 The pool view from the right wing of hotel is lovely.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Not sure if I would recommend hotel pricey accommodation also
    • Leisure trip
    • Couple
    • Deluxe Double Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    All good breakfast we were meant to get picked up on arrival at airport that didn’t happen very very annoyed with toilet blocking up all the time not used excessively

    Nice breakfast a lot of variety

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    With Kuta's reputation, we did have reservations staying in the area. We were wrong.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 10 nights

    Not one thing!

    Breakfast was great. ALL staff were superb. The pool area among the best we've ever come across. Location was more than adequate. Gardens were absolutely beautiful, and very well maintained. We had to shorten our stay and the hotel management authorised a refund of the unused days - very welcome.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    We love Bali and the Balinese people.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 4 nights

    We are very concerned about the pollution, litter and air quality in Bali. We understand that we as tourists contribute to this problem so anything we can do to help is important. Please don't use single use plastic wherever possible.

    Breakfast, pool, spa and gym were all great. Our Yoga teacher was excellent.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Would definitely stay again
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Garden View
    • Stayed 6 nights

    Cost of the cocktails. Although they were delightful, be prepared to pay Australian prices ($15-20/cocktail)

    I have just returned from a weeks stay with my beautiful blind and diabetic friend. We can not commend the staff and resort higher. Every staff member were aware of my friends disability and were there to assist at the drop of a hat. We had a medical emergency which landed my friend in hospital, again, the staff were beyond helpful and supportive not only during the emergency but in the days following. Simply amazing, thankyou! As for the resort itself- breakfast, amazing, pool-beautiful and clean, very well kept, staff- soooo friendly and helpful, beds- western standards comfy, cleanliness- top notch, day spa- best massage I've ever had, location- on the edge of Kuta and well off the main road so nice and quiet but still walking distance to everything.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Have already recommended the hotel to my friends. We will stay there again. Very convenient location next to the airport
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    Oasis in the middle of the buzzing Kuta, great resort very family friendly for young kids. Staff is very helpful. Great entertainment we went there during Chinese new year and the hotel was lifted with red lanterns.

    Stayed in February 2024

Showing 1 - 25

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