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Reviews of Gili Palms Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Gili Trawangan, Lombok, 83352 Gili Trawangan, Indonesia

#72 of 120 hotels in Gili Trawangan

Guests' Choice

Review Score

Based on 63 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 17, 2024

    8.0
    Overall, a good hotel near the beach, if you're not planning to spend much time in your room
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights

    The AC was a little too noisy, no tea kettle provided, no table (if you're planning to use your laptop)

    Good hotel, good location in a quiet place near the beach, good breakfast, nice couch near your room

    Stayed in March 2024

  • Reviewed: November 19, 2023

    8.0
    Very Good
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool had to much chorine making impossible to enjoy it

    Location was good! Room was comfortable and the Restroom was very good! Breakfast was also very good

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 9 nights
    • Submitted from a mobile device

    You will pay 3% more for card payment.

    The staff is friendly and the breakfast ok. The pancakes very good. The price for drinks from the minibar is very affordable. Minibar is always full 👍

    Stayed in September 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good value for the price. Well located. Very friendly staff .

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Great place to stay on Gili T
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    I would have liked the towels changed during our stay. I'm sure if I'd have asked, they would have changed them so, my fault really. The shower was hard to control and not very strong and there was no hairdryer.

    All the staff were amazing. Memmet what one of the happiest, most welcoming hosts we have ever met. He arranged a snorkel trip for us which was excellent value, if a little crowded. The pool was lovely. The breakfast was simple but well cooked. The location is close to everything but you aren't on top of the noise. The mini bar/fridge was competitively priced so you didn't feel ripped off.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Lovely but a bit noisy.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was next to a building site. Drilling noise at 8am

    Staff are friendly and very pleasant.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Relaxed, welcomed, with easy walk to town centre, but far enough from the hubbub of town.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Two hints about the showers: it is solar hot water, so plan your shower time accordingly. Also units closest to entrance are far away from the hot water storage, so be prepared to wait some time before the hot comes through.

    Reception was easy, staff were amiable, competent, and knowledgeable. Included breakfast was quick and sufficient, grounds full of colourful plants and trees, overall layout of units with verandahs surrounding pool was inviting. WiFi was adequate.

    Stayed in August 2023

  • Reviewed: July 28, 2023

    9.0
    Perfect place
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    beautiful hotel, close by everything.

    Stayed in July 2023

  • Reviewed: June 9, 2023

    9.0
    Thanks !!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice staff :)

    Stayed in June 2023

  • Reviewed: May 24, 2023

    8.0
    Amazing location and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing!

    PERFECT location, friendly staff, good free breakfast, bike rental and clean

    Stayed in May 2023

  • Reviewed: May 1, 2023

    9.0
    Relaxing, fun and highly enjoyable
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were incredibly friendly and informative from helping us find activities, booking things, and sharing their knowledge about the island. The owner also donated land to a local charity supporting a cat shelter, and all the mini bar items are at shop prices as they want their guests to just be able to relax - which in my opinion shows their true characters. The resort is a 15min walk (which is lovely) to the night market place/ main harbour which suited us as it was nice and quiet and relaxing. They also have bikes for hire at the resort which is convenient. The resort it also very close to turtle point where you can practically see turtles by just walking into the water 50m. If I return to Gili T I will be coming back here for sure. Thank you again for the amazing stay.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    9.0
    Would recommend to anyone to stay here.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    the complimentary breakfast was ok could have had a bit more variety but it was sufficient

    The staff were super friendly and nothing was a problem. When asked they would organise anything you needed, eg bike hire, dive trips etc. it was nice and quiet, far enough away from all the hubbub but close enough on a bike if you wanted to get amongst it.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    7.0
    Nice stay
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a dislike perse, but just a heads up: the bathroom is partly covered with a roof. So you have to be conscious of shutting the door, otherwise bugs come inside easily. There are no signs leading up to the hotel, so in the evening it was a bit of a challenge to find the way back, since my phone was down. Still not a dislike, just a bit inconvenient. Keep up the good work.

    Situated in a quiet environment. Friendly and helpful staff. Rented a bike from the hotel to go around the island. Reasonable price. Spacious room and clean. Lovely pool outside. Had a nice stay.

    Stayed in March 2023

  • Reviewed: January 5, 2023

    8.0
    Good location and nice pool
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noisy air conditioners. Not great value compared to other areas but maybe higher price was Gili T during New Year. No tea kettle.

    Gili Palms Resort is clean and located close to the Gili T east-side strip, but far enough away to be quiet. Pool is refreshing and clean. Not sure why it's called a resort. No restaurant or spa, and it's much smaller than appears in pictures with narrow pool about 3 meters from each room. Rooms are also compact. 16 units surround the pool, all duplex style with adjoining room. This is good for families but we could hear neighbors through adjoining door. Each unit has a nice daybed for lounging on patio. Breakfast is small. Coffee/tea OR juice and Eggs/Nasi Goreng/OR fruit platter. Very good My House and Jali Kitchen restaurants are close by.

    Stayed in January 2023

  • Reviewed: January 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    the staff is amazing friendly pool is good minibar is ideal when its raining and your hungry

    Stayed in January 2023

  • Reviewed: October 25, 2022

    9.0
    Great place with friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    really good place. clean, air con, nice pool and really good hosts. it is in the north of the island so calm and Notnägeln noisy as some of the places on Gili. A beach with turtles is right there, too

    Stayed in October 2022

  • Reviewed: October 19, 2022

    8.0
    I’d recommend this place on Gili T
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    all good!

    great location to be away from the noise of all the partying and very quiet and clean and good view of pool from comfy lounge sofa!

    Stayed in October 2022

  • Reviewed: October 7, 2022

    9.0
    Great hotel for everything!
    • Leisure trip
    • Travelers with friends
    • Deluxe Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Extra charge for ordering more (just a small plate of fruit) at breakfast. Wifi wasn’t very good. TV wasn’t working. Close to the mosque so the call to prayer does wake you up occasionally.

    Large, clean rooms. Good air con. Nice patio / terrace with each room. Good facilities. Felt very safe. Friendly and very helpful staff (especially Memet who booked snorkelling and fast boats for us). Location - 2 minutes walk from Turtle Beach and close to the bars (but not too close) and scuba schools. Also close to Jali Kitchen and Tiki Bar which are great restaurants. Gili Golf (mini golf and bar with pool, table tennis and darts) is just opposite. Swimming pool. Mini bar. Bike rental.

    Stayed in October 2022

  • Reviewed: July 10, 2022

    8.0
    Overall a good place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was mostly in the shade same with the sunbeds

    Abit outside the centrum so not noicy at all. Good breakfast and really sweet staff.

    Stayed in July 2022

  • Reviewed: November 16, 2023

    10
    Quiet, comfortable and a great mini (big!) bar
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I booked this place last minute as i got my dates wrong and arrived at the island a day early. Mehmet is a great host! Very friendly and helpful. The room was clean and peaceful. After doing the Rinjani hike that day and arriving late, all i needed was a place to relax and a beer…. And what a mini bar it is! I checked in, had a few followed by a great nights sleep! I only stayed the one night but would happily stay again.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    10
    Nice place to stay!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Everything was great, staff and manager lovely people, comfort, half pool was covered in shadow which was great in hot days, was also clean, we can boil hot water anytime we wanted for coffee, you can rent bikes there. Close to turtle point beach where You can swim with turtles. Recommend! We will come back again!

    Stayed in October 2023

  • Reviewed: October 23, 2023

    10
    Perfect hotel in great location .
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing at all.

    Lovely pool, sun loungers, fridge and air con in room. Simple but tasty breakfast, eggs, toast, fruit, tea, coffee fruit juices. Great location, walking distance to harbour and lots of bars and restaurants. Bikes available for hire. Staff Lovely, very helpful and friendly.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    3.0
    I was so angry about this sneaky practice that I did not enjoy my stay
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They insisted on charging 3 per cent extra to use a Visa card. There was no warning of this on the website. This is wrong by international Booking.com standards. Any credit card charges should be included in the total price that booking.com reports. This is a sneaky and wrong policy if they want to attract international customers. They MUST adhere to international standards otherwise they should not be allowed to advertise on booking. Booking.Com should report the actual total price (not the total price before the 3 per cent credit card charge)

    Good location

    Stayed in September 2023

  • Reviewed: October 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed which is supposed to be king size, is actually 2 connected twin beds, in which you cant sleep on. The bathroom is private, but it is out of the room, so it is full with ants

    The staff is kind and friendly Breakfast is simple and good

    Stayed in October 2023

Showing 1 - 25

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