Raya Kuta Street No. 62, 80361 Kuta, Indonesia
#143 of 188 hotels in Kuta
Guests' ChoiceBased on 55 hotel reviews
7.0Cleanliness
7.0
Comfort
7.1
Location
7.6
Facilities
6.8
Staff
8.3
Value for money
7.3
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 12, 2024
Nagaraja
MalaysiaNothing much
Good breakfast and well maintained rooms
Stayed in April 2024
Reviewed: March 7, 2024
Bernadeth
Indonesiathe room looks very old
the room is spacious enough for family
Stayed in February 2024
Reviewed: October 16, 2023
Sarah
United KingdomHotel needed a refurb. Fabric of the building had decayed since we were here in 2018. Maintenance programme seemed to have started. Sudpect pandemic has had an adverse impact so inneed of catch ip
Been here before. Knew the hotel, staff and location. Prefer being away from the sea front more authentic
Stayed in October 2023
Reviewed: October 16, 2023
Louise
AustraliaNo alcohol served at the pool bar.
We were staying with two toddlers so enjoyed having a large apartment. Also a good kids swimming pool.
Stayed in October 2023
Reviewed: September 29, 2023
John
IndonesiaI think pool need little bit maintenance overall everything is excellent and can you guys please serve coaktails drink 😍
Breakfast was excellent staff so friendly and so polite
Stayed in September 2023
Reviewed: December 19, 2022
Beck
AustraliaThe place is a little rundown and in need of a face lift. However staff were very quick to fix any issues
Staff were amazing, clean comfortable very accomidating
Stayed in December 2022
Reviewed: July 20, 2022
Kosasih
IndonesiaI think the hotel needs some refurbishment. The bathroom, elevator looks old.
The room is so big and spacious. The location is also very good, near to food stalls and minimarkets. The staffs are responsive and helpful.
Stayed in June 2022
Reviewed: July 16, 2022
Maya
Indonesiadark.. the light at the outside the room and around the hotel to dark..i hope you fix the light..thank you..
i like the room because its clean..i ever stay at the hotel 2 and a half years ago and the hotel is still clean..nice..i hope the hotel always still like that..still clean and smells good..next time when i visit bali i will stay at this hotel again..
Stayed in July 2022
Reviewed: July 4, 2022
Yeny
IndonesiaThe Air Conditioner was not so cool even though we set it to the lowest. The Dino Kids play ground was closed due to pandemic.
We like the room, it was so spacious, fit for my family. They clean our room everyday, we really appreciate it. The location was good, near the restaurants and hawkers, and near to the shopping center. The staffs were very helpful although when we checked in and I asked for some help somebody could took our suitcases to the room, the staff just answered that he was alone and couldn't help; but he called the housekeeping to helped us for the suitcases.
Stayed in June 2022
Reviewed: May 9, 2022
Indra
Indonesiai guess due to pandemic in recent years..the hotel room was a bit under standard..but still understandable
the staff hospitality really means a lot
Stayed in May 2022
Reviewed: March 7, 2022
Menik
IndonesiaTV was outdated and unclear, so we cannot watch it comfortably. AC in the room is also old AC so its not that cooling even though the technician already top up the gas.
Room is spacious and clean to roam around during Nyepi Holiday. Breakfast was ok, most of it are local foods. Staff are nice and attentive.
Stayed in March 2022
Reviewed: May 13, 2024
Andi
IndonesiaI like everything at this hotel. Thank you and see you again !
Already 3 times we stayed at this hotel and they still keep maintain the excellent cleanliness and services. Overall the room, the pool, the parking area and services & cleanliness are as our expectations. Value for money. Please keep this good performance. Thank you and see you again !
Stayed in April 2024
Reviewed: April 18, 2024
Nichlos23
BruneiAll good, staff also friendly
Stayed in April 2024
Reviewed: April 10, 2024
Nandha
SingaporeThe hotel is very old and no proper lighting system and it’s not worth for what we pay
Only staff
Stayed in April 2024
Reviewed: January 4, 2024
Doaa
AustraliaNothing very bad and dirty very old very bad and small bad not clean bugs
It was the most rubbish room so dirty old furniture ripped lounge and I paid too much for this hotel I payed 908r and in Australia money $89 dollars to much for a rubbish room you should not be paying that much $10 and is to much for the hotel and it smells so bad
Stayed in January 2024
Reviewed: September 28, 2023
Kylie
AustraliaWater was very bad smelling
Staff we awesome
Stayed in September 2023
Reviewed: July 4, 2023
Teddy
AustraliaStaff was very helpful and proactive.
Stayed in July 2023
Reviewed: July 3, 2023
Vasantkumar
IndiaBathroom is not good. Leakages in entrance from aircondition
Staff is good
Stayed in July 2023
Reviewed: February 8, 2023
Karen
AustraliaRoom was clean enough but toilet was not working and didn’t smell good. Husband is a plumber so was able to fix issue but didn’t help the smell.
Staff were helpful. Good location.
Stayed in February 2023
Reviewed: January 30, 2023
Riniunyil
IndonesiaThe hotel is badly maintained, which is unusual for a Harris property. I had never been so disappointed with any Harris hotels before, until this one. We appreciate this could be an unfortunate impact of the pandemic, but this property is so exceptionally bad, I had to write about it to make sure they improve soon! ROOM: when we first arrived, we got a room that was so dusty, it triggered my allergies (I have mild dust allergies, but if the amount of dusts is not too bad, it usually doesn't get triggered). Paints were coming off of furniture, cracks on the balcony, unclean bathroom, no coffeemaker, the list goes on. After we complained, we were then moved to another room, which was better, though not great either. HOUSEKEEPING: staff kept forgetting stuff - towels, bathroom mat, coffee/tea, etc. It seemed like they were new and poorly trained. SWIMMING POOL: not sure if there are rules on using the swimming pool but we saw guests swimming in their daily clothes (not swimsuits). Really disgusting, so we decided not to use the pool at all throughout our 9-day stay. Again, we realized all this was probably an impact of the pandemic. However, there's a sense of "trying to reclaim the lost profits as soon as possible" instead of building back better, building back effectively, efficiently and sustainably. Everyone was impacted by the pandemic, but hurrying to make money without paying any attention to quality standards isn't going to help anyone. In this case, you're just going to lose potential guests.
Strategic location, within walking distance to Kuta and Legian beaches and easy access to restaurants, transportations etc.
Stayed in January 2023
Reviewed: January 25, 2023
Luke
AustraliaPool was in very bad shape, missing loads of tiles. Complementary tea and coffee but no drinking hot water/kettle. No cutlery in room. AC started leaking water. No spare toilet rolls provided. Tissues used up and wasn't re stocked when room was cleaned. Couch was horrible. One tap the hot water was left, another was right. Burnt my son's hand when he turned one on. Sounded like there was a cat in the ceiling at night. Overpriced. Will not be going back there.
Two bedroom room
Stayed in January 2023
Reviewed: September 10, 2022
Sayed
Malaysiamost of the facility was outdated and broke they closed other three pool with one open but closed at 7pm by the time most of the guest return from their outings the breakfast useless i heve been staying with them 5 times but now really worst we stayed 4 they provided only one extra pillow when we ask for one more they says it will be charged rp5 k per day but the one they provide it seems very old and the bed as well its really worthless stay here and definetly this will the last of mine nit worth a penny
the staff was wonderful
Stayed in September 2022
Reviewed: October 6, 2021
Anonymous
IndonesiaNo hot water in the rooms except 3 times a day for 1 hour,ac not working, toilet not flushing, very outdated room, poor breakfast, outdoor ac on floor of balcony so you getting blown away
Nothing
Stayed in October 2021
Reviewed: August 3, 2023
Lemos
IndonesiaThere are no comments available for this review
Stayed in August 2023
Showing 1 - 25
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