Jalan Gili Air, 80001 Gili Islands, Indonesia
#11 of 86 vacation rentals in Gili Islands
Guests' ChoiceBased on 70 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.3
Facilities
9.5
Staff
9.8
Value for money
9.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 22, 2024
Anna
United KingdomNothing to not like!
I loved the friendly atmosphere at Kaien Villas. The owner, her family and staff were really welcoming. Rooms were beautiful and I really appreciated the full length mirror. My room was always cleaned to a high standard and the breakfasts were varied and delicious.
Stayed in May 2024
Reviewed: May 14, 2024
Camilla
DenmarkWe loved this little oasis! Cute rooms, amazing outdoor pool with perfect temperature and the best host imaginable! Brooke and her beautiful family made our stay in Gili Air special and something we will always remember. Thank you ❤️
Stayed in May 2024
Reviewed: May 14, 2024
Laura
GermanyYou could hear the mosque, but this did not bother us too much.
Very lovely hotel with only 4 rooms and a nice pool and breakfast area. The staff were very friendly and supportive. It was possible to organise a snorkelling trip and rent bikes via the hotel. The location is great, only a 5 minute walk to the beach!
Stayed in May 2024
Reviewed: April 23, 2024
Aiwei
United KingdomMinor thing- at night the lights and plugs around the bed didn’t work, maybe due to the electricity supply.
I had an amazing stay at Kaien, really wished I stayed longer than 2 nights. Definitely the best stay I had so far in Indonesia, really good value for money. The bed was comfortable, everything was super clean and they had clearly put a lot of thought into the design and the amenities they offered such as nice soaps, drinks etc. the room was large and bathroom was great. Also appreciated the amount of storage space! The pool was nice and cold and also very large. The garden was beautiful and the whole hotel very quiet, but 5 mins away from restaurants and shops. It also felt safe although the road outside was pretty dark. There are only 4 bungalows so it felt very personal, the staff were really friendly and attentive and anticipated my every need. Breakfast was also very good, had a nice variety of foods and desserts. Portion size was really good- didn’t need lunch! They also gave a welcome drink which was needed after the walk from the harbour. Also while I was there the owner’s pug was there who was really sweet. Highly recommend staying here, I’ll definitely stay again if I return to Gili Air.
Stayed in April 2024
Reviewed: April 19, 2024
Claude
FranceMaybe need a few more bed around the pool
Perfect villa to spend few nights and more The staff very nice and the owner very sympa I had a great time there
Stayed in April 2024
Reviewed: April 19, 2024
Aurélie
BelgiumThe hotel can’t do anything about this but we could hear the prayers from the mosque very loudly. You can’t avoid this easily I guess.
It’s close to everything but not in the Main Street. The staff is very nice and helped us with every need. The pool was awesome as it was refreshing for once. Up until now, the guest houses we stayed in with a pool, the water was warm. Breakfast was also nice, you always receive fresh fruit and can choose between 5 options of breakfast.
Stayed in April 2024
Reviewed: March 30, 2024
Dania
United KingdomNothing.
A lovely property and host! It was so clean and peaceful, it made us feel very at home. The staff were so kind, helpful and most of wanting to ensure our stay was wonderful. Thank you so much!
Stayed in March 2024
Reviewed: February 22, 2024
Debanka
GermanyNothing at all, it was perfect.
Kaien Villas was a little place of heaven! We were so happy to have found it! Zul, Tia & Adi were the sweetest kindest people you can imagine working there and made us feel so welcome and at home. The villas and grounds are pristine, very aesthetically thought through and very well maintained. The location was super convenient and quiet. Would recommend for a perfect stay on Gili Air. Thank you so much!
Stayed in February 2024
Reviewed: December 9, 2023
Zoe
AustraliaGreat location, easy to access both sides of island. Lovely team.
Stayed in November 2023
Reviewed: October 16, 2023
Kinza
United States of AmericaLoved staying at Kaien villas. The staff was so wonderful, accommodating and so caring. They went above and beyond and they really make amazing breakfast here. Really recommend the noodles.
Stayed in October 2023
Reviewed: September 28, 2023
Dalia
United KingdomCan only remember positive things 😍
Very helpful and friendly staff. A few little hiccups were resolved by the owner and the team promptly.
Stayed in September 2023
Reviewed: September 26, 2023
Maw
United KingdomLovely villas in a great location on Gili Air. Really friendly and accommodating family who run the villas. Breakfast was lovely and the rooms were comfy and well decorated. Would happily stay again
Stayed in September 2023
Reviewed: September 4, 2023
Tomás
SpainNothing. Maybe that the mosque is close to the hotel so you can listen to the prayer (one of them at ~5AM, but it is short)
Everything! We loved it! The pool and garden are is small but beautiful, very cozy. The rooms are extremely clean, simple and comfortable. There are always three people from the staff attentive and friendly, so kind! The breakfast is nothing fancy but it is ok. Perfect stay and we hope we come back.
Stayed in September 2023
Reviewed: August 29, 2023
Bianca
ThailandNothing
We loved our stay and would definitely stay at Kaien again. Heavenly quiet and calm. Staff is super kind. We had the best sleep, very clean, Property well maintained
Stayed in August 2023
Reviewed: August 24, 2023
Mohammed
United KingdomThe villa was nice, clean easy to get to and very helpful organising things for you. Food was amazing.
Stayed in August 2023
Reviewed: August 24, 2023
Timo
AustraliaWiFi didn't quite reach to the room we were in on the end
Lovely property, great rooms, super friendly staff
Stayed in August 2023
Reviewed: August 21, 2023
Valentina
ItalyNothing
What an amazing discover Kaien Villas! We absolutely loved it and we would definitely come back here! Position is amazing: just 5 minutes walking from the Harbour and from the nicest beaches where it is possible to watch the sunset in the evening , rooms are big and SO clean! The staff is very nice and helpful :)
Stayed in August 2023
Reviewed: August 19, 2023
Andrea
Italynoise from mosque
bed and staff amazing
Stayed in August 2023
Reviewed: August 1, 2023
Mark
United States of AmericaGreat place to stay! Brooke and her staff are excellent. Breakfast was very good as well. As quiet of a stay as you'll find on the island. Highly recommend!
Stayed in July 2023
Reviewed: July 27, 2023
Matheus
AustraliaOnly negative point is that the bathroom door doesn't shut properly.
Tia, Zul and Didi were EXCEPTIONAL hosts! They made sure we were assisted all the time. Super friendly and caring! We loved them so much! The room was really clean and smelled so good. Beds were really comfy and linen was fresh.
Stayed in July 2023
Reviewed: July 16, 2023
Ryan
United KingdomGreat staff, great facilities and all round great relaxing place to stay.
Stayed in July 2023
Reviewed: June 28, 2023
Johannes
NetherlandsVery well maintained garden and swimming pool. 4 villa’s i a nice garden. Most beautiful accomodation ever. We prolonged our stay as it was too nice to leave. Staff was very friendly and could help with anything you want. Can’t say it enough, BEST ACCOMODATION EVER ! Thank you for everything.
Stayed in June 2023
Reviewed: June 16, 2023
Valerie
IrelandThe breakfast was tasty but could only choose 1 selection. Choices and options could be increased.
Very comfortable stay in a beautiful property.
Stayed in May 2023
Reviewed: June 6, 2023
Catherine
FranceNothing to say, really
It is super clean and the bed was comfortable. The pool is nice and the location is great as it is not right on the beach where there can be too many people but it is close enough to get to the beach very quickly. The staff was also super helpful and had great recommendations for where to eat.
Stayed in June 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content