Jalan Ngurah Rai, Pekutatan, 82262 Pulukan, Indonesia
#2 of 25 hotels in Pulukan
Guests' ChoiceBased on 171 hotel reviews
9.4Cleanliness
9.5
Comfort
9.5
Location
8.7
Facilities
9.3
Staff
9.7
Value for money
9.0
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Alex
United States of AmericaThe property was stunning. Amazing views, right on the beach, beautiful design.
Stayed in April 2024
Reviewed: April 10, 2024
Anna
IrelandTruly an amazing place, everything was fantastic. The villas are amazing, comfortable beds and the outdoor showers are an absolute treat. The staff are always friendly and helpful, they made our trip so memorable. The tours offered by Kelapa resort were brilliant and we enjoyed them so much! I would recommend this place to everyone!
Stayed in April 2024
Reviewed: April 5, 2024
Karin
United Arab EmiratesMenu for dinner rather limited. The SPA - therapists are not professional. Tried massage and ask them to stop after 10’. The therapist had no techniques for deep massage. Not experienced at all.
The environment - the size of the room - the breakfast - the outdoor shower!
Stayed in February 2024
Reviewed: April 3, 2024
Aleksejsp
GermanyNothing!! Through 8 nights stay wasn't even a single aspect to complain about or notice any inconvenience.
This made my top properly this time on Bali, beating even previously beloved places and some ultra-luxury establishments! Stayed for 8 nights, yet I wish I could stay more. There is so much to love about this - remote location on stunning, wide, black sand, powder-soft beach, settled within coconut grove on the extra large territory. Villas with private pools, where pools are 10m long or even longer, with lovely gardens and large trees. Two large pools on the hotel territory and excellent restaurant that cooks what you desire to, easily off the menu to fulfill what you really want. Think of Aman type of property, just 10x less expensive, yet with all the attenuative and helpful staff, and highest degree of customization of your stay. Even by Bali standards this is total gem! Absolutely want to be back!!
Stayed in January 2024
Reviewed: April 3, 2024
Phillip
SingaporeThe benefit of the seclusion and remoteness meant if you wanted to get off the resort getting transport (grab/gojek)was sometimes a challenge, but the hotel does offer their hotel cars to mitigate this.
Small scale but spacious resort - I loved the privacy afforded guests and space the resort exuded. The resort is right on a clean and safe beach making for excellent views and swimming.
Stayed in April 2024
Reviewed: March 23, 2024
Cristina
SwedenOn the beach
Stayed in March 2024
Reviewed: March 19, 2024
Agnieszka
PolandEverything was great
Great facilities. Wonderful garden. Delicious food. Peace and quiet, away from tourist places.
Stayed in February 2024
Reviewed: March 11, 2024
Alessandro
ItalyNOTHING!
I spent 8 days at Kelapa. I enjoyed each and every moment. Great location. Staff was impeccable (reception, restaurant, spa, gardeners, cleaners). It's a great place for couples, very romantic. But I would definitely recommend it also to solo travellers (as I was..), if you want to unplug, get away from stress and routing, being pampered, spend a few days relaxing with your favourite book. Special mention goes to Ardi the chef. The food was just amazing. I would also suggest participating in the various activities organized by the hotel. I really hope to go back! Thanks again for a great experience.
Stayed in March 2024
Reviewed: March 2, 2024
Stephen
AustraliaNa
Serenity privacy
Stayed in March 2024
Reviewed: February 22, 2024
Imani
United States of AmericaIt’s about 2hrs to all the tours, but the amenities and service and surroundings really made it worth coming back to after a day of sightseeing.
World class service, and chef. Amazing villa, the experience was top class
Stayed in February 2024
Reviewed: February 21, 2024
Luc
IndiaThe choice of food was limited
The situation, the nature, the sea and the kindness of people
Stayed in February 2024
Reviewed: February 16, 2024
Sandy
FranceIf we stay a week, the choices of restaurant or vegetarian plats are limited
The stuff are very helpful, always smiling, available. Quiet area, nice view and beach. Different activities proposed daily.
Stayed in January 2024
Reviewed: February 13, 2024
Rebekah
MalaysiaThey resort is huge and upkeep of it could be better, our shower did not work and we had to call housekeeping twice. They came and fixed it promptly both times and they could do more for the guests to keep mosquitoes at bay. We asked for a mosquito coil and this helped tremendously.
The bet part of this resort is the hospitality and attentiveness of the staff. Nothing is too much and they're incredibly service oriented. This is our second time here and we really always feel so warmly welcomed and taken care off.
Stayed in February 2024
Reviewed: February 5, 2024
Corina
RomaniaKelapa Hotel is a wonderfull resort on Indian Ocean beach, with such a great exotic garden, many frangipani trees, palms, beautiful plants. The staff is absoluty great, very warm and kind. Food at the restaurant is local and international, great taste. The SPA are provide many types of massage, please try Samudra massaje and hot stone masage. I' like to come back come day there, totally recommand Kelapa Resort and Spa.
Stayed in January 2024
Reviewed: January 31, 2024
Peter
BelgiumNothing, when you are not satisfied in this hotel yo have to saty at home.
This is hotel is a unicum in his brance, from the moment you arrive untill you leave they threat you as a king, The Restaurant is top and we advice yoy to try the lobster ;-)
Stayed in January 2024
Reviewed: January 16, 2024
Diana
RomaniaThe restaurant is too expensive and not the best
The property is very nice, the pool is nice and the villa is very nice
Stayed in January 2024
Reviewed: January 14, 2024
Corcoran
AustraliaVery quiet location. Villas and private pool are amazing. Great spot right on the beach. Perfect for walks and watching the sunset.
Stayed in January 2024
Reviewed: January 14, 2024
Jayant
United KingdomMenu choice.
Limited choice in the menu.
Stayed in January 2024
Reviewed: January 10, 2024
Aryafara
IndonesiaThe restaurant had very little for vegetarians .
The position to the ocean . The rooms are spacious and we had a private pool
Stayed in December 2023
Reviewed: January 10, 2024
Tara
GermanyNot that I did not like it, but you have to calculate around 3 hrs drive from the airport as the roads are small and busy. The scenery is beautiful though, so you can just enjoy the ride.
Exceptional hotel and facilities. The hotel is maybe one of the best maintained and most beautiful I have ever been to. There are only around 25 villas, some with direct beach access and pool, others with ocean view and then also garden view. All are beautiful. The beach is long and empty and you can even go for an extensive run there (there is no gym, but who needs that when you can run or do yoga at the beach. The staff is fantastic and super attentive. There are not many restaurants around, but the menu in the hotel is very well priced and the quality was amazing. We already booked again for April.
Stayed in December 2023
Reviewed: January 9, 2024
Abdulrahman
Saudi ArabiaIt’s far away from the airport, 3 hours trip
We loved the view and the staff, they made our stay very comfortable.
Stayed in January 2024
Reviewed: January 6, 2024
Miroslav
CroatiaThe best was our driver Made Suargama He was so cooperative and always finding the best deal for us He is a true friend and he loves his job greatly
Stayed in January 2024
Reviewed: December 24, 2023
Xifan
GermanyThe food at the restaurant could be improved.
My husband and me have been traveling in Asia for many years, but rarely did we enjoy a place as close to a serene paradise as Kelapa Retreat. The location is a secluded two hours away from bustling Canggu but very much worth the scenic, albeit bit bumpy drive. The resort complex is just breathtakingly beautiful and spacious, there is a big infinity pool and a slightly smaller one in the midst of coconut trees, plus most villas come with a private pool. We had a garden pool villa and enjoyed the privacy it offered very much but also relaxed at the bigger infinity pool that has an amazing view at the sea. The beach is almost completely empty and perfect for long sunset walks. Staff at Kelapa were friendly, helpful and accommodating at all times, we were allowed to check-in early, and when there was a medical issue, a staff member escorted us to the public health center and tried to organize medicine delivery from Canggu. Yoga class at the beach-front shala was great, the in-house spa as well.
Stayed in December 2023
Reviewed: December 21, 2023
She
GermanyA real sanctuary, the gardens have been fantastic.
Stayed in December 2023
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