Really noisy in family room pretty much in Melasti St. so traffic noise is bad till late at night. Happy hour at different bars so hard to keep up with, can pay full price while sitting at bar next door and it’s half the price.

Breakfast is great that’s about it.

Stayed in April 2024

Air conditioning unit faulty but staff attended to it promptly.

Great location, loved our private pool villa 😁

Stayed in April 2024

Nothing

Clean and tidy with plenty of space

Stayed in March 2024

The room smelt like dampness and mould.

Everything was great except for the room smell.

Stayed in April 2024

the gardens are beautiful- maybe the lawns needed some mowing attention.

our beach cottage was lovely. spacious and clean.

Stayed in April 2024

Bath had a leak so wasn’t useable Having to sign in and out for towels each time is annoying Spa wasn’t great

Clean and great location Friendly staff

Stayed in April 2024

Wish the lift room had glass instead of just the curtain (that’s only because me husband snores, lol)

Nice and clean resort. Kids loved the Frangipani pool Good breakfast buffet, right across the road from Legian Beach

Stayed in April 2024

Overpriced in my opinion. Our room was ok but a bit dated and shower was small. No inclusions unless we asked eg Toothbrushes. Beds were firm. Wall sockets loose & hard to keep devices plugged into, pool towels were a bit thin & scrappy/could do with new ones especially for the room rate per nite.

The staff were lovely especially the porter who escorted us to our room, beautiful pools (loved the family/Frangipani pool) , loved the breakfast area and staff there also. Great location.

Stayed in April 2024

The room was damp and smelly.

Breakfast was good

Stayed in January 2024

The soundproofing of the room is not the best. And as expected, there're quite some mosquitoes. The hotel is considerate enough to provide each room with a repellent, but mosquitoes can still get into the room. Another concerning matter is the humidity in the room. After returning to the room each day when it's freshly arranged, the sheets and fabrics all seem to be slightly soaked, which we weren't quite sure the reasons.

Excellent breakfast in a scenic buffet where guests can see Legian beach whilst enjoying their meal. The choices in the buffet include some standard ones such as bread, bacon, and poached eggs, some Asian flavors like buns and dim sum, and most importantly some local Balinese cuisines and fresh fruit. The waiters are all friendly and helpful, as are the musicians at the entrance of the restaurant who play traditional music that adds up to the vibe.

Stayed in April 2024

No private beach area with the hotel, this would have been perfect

Understanding of gluten free food and allergy. Adults only pool and strawberry daiquiris. Staff were so friendly and the food amazing

Stayed in April 2024

The bedding . 2 sheets with light blanket in middle no comforter. Was warm enough but thought for a beautiful resort should upgrade their linen

Close to beach and main road .quiet and good restaurants and lovely staff

Stayed in April 2024

We stayed in a pool villa, the rooms are getting a little tired and the pool is looking a bit worse for wear. There was no toiletries in the bathroom, even after requesting for some. The coffee machine came with only 2 pods per day. The breakfast was amazing, but trying to get service for a tea or coffee was near impossible.

The location off the hotel is perfect, right on the beach and near lots off restaurants and shopping. The breakfasts were amazing lots off different variety everyday.

Stayed in March 2024

It was beautiful and clean , staff so friendly

Stayed in March 2024

Room wasn’t anything like the pictures. Upgraded to a deluxe garden suite for a fair bit extra and wasn’t that impressive compared to other hotels I’ve stayed in. Also room wasn’t that clean. Few of the surfaces needed a wipe down.

Location excellent, the local food restaurant was outstanding. Breakfast decent.

Stayed in March 2024

Good comfortable room with balcony and great bathroom. Helpful friendly staff. Location good close to good bars and shopping. Beautiful grounds with 2 pools - one is adults only with a no smoking zone. Excellent breakfast buffet with many choices.

Stayed in March 2024

air conditioning in the villa’s could’ve been better! didn’t seem to get very cold.

spacious, clean and excellent location

Stayed in March 2024

The pool was small and the renovations that we didn’t know about until we checked in.

Location

Stayed in February 2024

It’s getting very tired and needs refurbished. Batteries in all remotes were flat

Great location

Stayed in March 2024

Management was a little penny pinching and chased you for return of pool towels which were all number against your rooms and liable for if not returned daily. Also be careful with the minibar and record what you used and what is in there when you get your room -as we didn’t not have any drinks from their tiny fridge but had to pay $8aud for a Bintang

Gardens and location was beautiful. Everyone said hello to you and were friendly. Buffet breakfast was fantastic.

Stayed in March 2024

On our arrival a person was yelling abuse using foul language and threatening there partner. I was very scared and called security twice.i told the hotel I wanted to move rooms. The hotel did not call or check to see if we were ok. It was very unsettling and it took two days for me to settle.

The pool. Food was good

Stayed in February 2024

NA

Great location, clean, good staff. Great breakfast

Stayed in February 2024

The quality of the regular coffee, not the best -had to pay extra for all other coffees. Often bike noise from the road very loud some nights..

The breakfast menu was fantastic, everything you can imagine, smorgasbord style with all the delicious choices possible presented beautifully. The cabins dotted the huge property. They were very private.

Stayed in February 2024

it was run down. needs some work

the villa with the private pool was great

Stayed in February 2024