Room was fine but "city side" rooms could be very noisy at night from the motorcycle traffic on the street, especially 11-2 am. Some nights are worse than others. Needed my noise cancelling earbuds one night.

The location is excellent, with a subway station right in front. The breakfast buffet and dinner menus were not extensive but had something for everyone and we ate several meals in the restaurant. The pool was great - a requirement as that is my main exercise when on work trips. Staff were extremely friendly and helpful.

Stayed in April 2024

The location was convenient. Close to malls. Good security

Stayed in March 2024

The breakfast was limited and average food

The staff were very friendly and overall great experience

Stayed in January 2024

Poor choice of menu in Cafe and expensive. No airport shuttle bus

Friendly staff, very helpful and considerate

Stayed in January 2024

The place needs a but of refurbishment

Location well connected to airport

Stayed in January 2024

There were no wheelchair accessible bathrooms in the lobby/ gym area or spa

The breakfast was superb, and the staff was amazing! The location was very central and easy to take the metro around the corner. Reigina at the reception was extremely helpful, polite and professional. She went above and beyond to accommodate us!

Stayed in January 2024

N/a

Location is superb. Very very clean, property are well maintained

Stayed in December 2023

No washing machine in apartment. Not big choice of meals in cafe

Great breakfast, very very friendly and happy helpful staff

Stayed in December 2023

None

The service is awesome. Minerva and her team were friendly and helpful. The front desk staff was very hospitable too

Stayed in November 2023

Expected to do laundry but there wasn’t any washing machine provided. The laundry service offer is in our opinion very expensive. However, as our return trip is only a day away, we chose to do laundry once home so this is really not an issue to us.

Very spacious and with a 35th floor clear view of Jalan Sudirman & Jakarta city skyline especially alive at night. The master bedroom has 2 corner full height windows which opens out the space outwards & the single room is cozy and right sized. Each bedrooms & living room have a TV each with cable channels, not smart TV though but it’s ok as quite a range of selection already. All the staffs are extremely friendly and super responsive - we highlighted a crack in the electric kettle and it was replaced within an hour. We really didn’t hear any traffic noises despite the main road below, our bed was firm and comfy we probably slept through it all so it doesn’t matter even if it’s true. But the best part is the location - there’s a MRT entrance (ie. Setiabudi Astra station) right in front of the building, Jakarta shopping areas are just 2-3 stops either direction, and the airport rail connecting station (ie. Dukuh Atas BNI station) is just one stop north.

Stayed in October 2023

Noise from traffic outside could be heard loudly from room on level 30 and kept going until early hours in the morning.

Friendly staff and prompt service.

Stayed in October 2023

No international phone line, small menu choice in cafe

Great friendly Staff, room and comfort. Goodbreakfast

Stayed in September 2023

The noises from the main road were very loud during the night.

Staff were very helpful and friendly, appartement very spacious, clean and beds comfortable.

Stayed in July 2023

The best thing is that hotel is located on upper floors which make is sound proof even though it is situated on a busy main road. Location is excellent and place is very well connected.

Stayed in May 2023

basement parking has a very few sign and clues. and securities in parking area looks not very kind and helpfull. body language and gesture of parking securities need to be more kind and helpfull. not a good attitude. so shame

comfortable room. very kind staffs

Stayed in April 2023

the floor is bit sticky haha.

the facilities are very well maintained. toilet is clean, shower water is powerful, everything works. apt is very huge, spacious. bed is clean, bed sheet is white, no stain. very good

Stayed in February 2023

there is noise from the road outside, even at the higher floors.

appartement very spacious, clean and beds comfortable.

Stayed in October 2022

The rooms interior design was grey in grey and not very welcoming. Some refurbishment and improved colour design might help a lot. The pictures looked much better than what the rooms looked like in reality.

Breakfast had a good selection, but the tables for four were a bit small and could have been bigger. The swimming pool was very large and a pleasure to use. Staff was very friendly and helpful. Beds were comfortable if you prefer firm beds.

Stayed in July 2022

the location

the facilities

Stayed in May 2022

Slow service for ordering Pretty old facilities Shower room water drain has problem

Price efficient for room size and location

Stayed in February 2022

Not found

Most staffs are friendly,kids loves the pool

Stayed in May 2021

Great location, breakfast was good and the pool is pretty big with lounge chairs.

Stayed in April 2024

Cockroaches in the room

Staff

Stayed in March 2024

no pool table

I really like the room and the services. Even got sweet notes from the hotel for our honeymoon

Stayed in March 2024