No towels in the room, had to wait till after 7pm, I assume they were waiting for laundry. When they did arrive they were tatty and stained. Was expecting a ground floor room as in the photos when booking but there are rooms upstairs and the big steps are difficult to get up.

It was fine for one night but I wouldn’t want to spend more than a few days. It’s quite far from Sanur port and not a lot to do in the area. Staff were brilliant, helped us with booking our boat and were really nice boys. I had a bag stolen on the journey and they went and got medication that I needed, fetched bits from the shops and couldn’t do enough for us. They also let us check in early which was nice after our journey.

Stayed in January 2024

The shower head really needs to be replaced or repaired. The dripping of the air conditioner also needs to be checked.

Very nice room, very comfortable to live in. The bed is big, and I like the bathroom part of the open air. The staff service is also very considerate.

Stayed in May 2023

Airco and toilet broke down a few times, whenever reported to the staff they did come and fix it. Photos are a little out dated, it looks like it but in reality it's not the same. Towels weren't always clean although they did go to the cleaning service (foundation stings mostly).

Location was okay if you don't mind a little walk to the restaurants and bars. Overall it was okay. The staff was super friendly and they help you with everything and they do everything for you.

Stayed in July 2023

location

staff were lovely

Stayed in February 2023

couldn’t use safe

clean and good facilities

Stayed in January 2023

someone had peed all over the toilet seat when I had checked in… I cleaned it, but wondered what else was missed by the housekeeper? or did someone’s little boy run in after, closed the lid to hide it, and an honest mistake?

Rooms nice and spacious, relatively quiet.

Stayed in January 2023

The breakfast was not good. But we can manage since we went to have breakfast outside after watching sunrise anyway,

The staffs were very helpful and nice. We got room upgrade with a family room for free. It's also quite and near central locations in Sanur.

Stayed in December 2022

Breakfast took more than 1h to be served, even though we were asked to choose a specific time

Facilities are very nice Lovely shower and spacious room

Stayed in July 2022

There was no kettle to boil water and no supply of tea bags/milk/sugar in the room. So have to order for morning coffee and breakfast & wait for it to arrive.

The room was comfortable.

Stayed in July 2022

Not clean, not very private

Staff were friendly

Stayed in July 2022

The room had a weird smell, it was not very clean and I have never seen so many mosquitoes in a room.

Stayed in July 2022

Sheets had some stains on it. Bathroom not the cleanest. Bed and pillows were hard.

Location and price were great. Needed to be near Sanur port for the morning. Breakfast decent and staff friendly.

Stayed in June 2022

the beds were a little hard

lovely home stay very clean the staff were very helpful

Stayed in May 2022

Unprofessionalism ofthe of the 'front desk taff staff. He is very rude. 0lln

Thieves! Thieves !Thieves! Stay away...I forgot my very expensive Nikey jacket in the closet. Upon remembering I called a head for the staff to check it for me. Within 10mins I returned tomorrow location, the staff keep telling me l'they font it'

Stayed in April 2024

Hard to speak English. So annoying that wake me up 1am and talk about money. NO manner

Stayed in April 2024

Room was right next to the door into the courtyard and people were constantly walking past my window/door, so I had to keep curtains drawn. I paid for room inclusive breakfast but staff was adamant that there was no breakfast included. Location is remote from shops and restaurants. They wanted to charge me considerably more for late check out.

Bed was comfortable. Clean. Grab driver found location easily. Staff were friendly.

Stayed in October 2023

The hotel itself is a stunning way. From the, with a modern moment I arrived and elegant design that exudes luxury., I was im The lobby is spacious and beautifullypressed by the hotel decorated, creating a warm and's luxur inviting atmosphere. The check-inious decor and top process was seamless, with efficient staff-notch service members who ensured that I had. The everything I needed room was sp for a comfortable stay.

Stayed in September 2023

Did not have a lot of the amenities listed when I booked the rooms. No cups to make tea/ coffee. Sheets and towels quite threadbare. No drinking glass. Other than shower and bath fridge aircon bed etc none of the room facilities listed on booking . Com site were available.?. Eg No cable tv, no bathrobe etc etc. not a big deal but items should not be listed if not available. Tv in one room unwatchable. Seemed could have been aerial cable. Told management but no attempt made to replace or fix. The space around pool well kept. Bedrooms a bit tired. Peeling furniture. Was fine for a place to sleep as long as you can cope with mosquitos.

Location good breakfast average

Stayed in August 2023

I stayed on a rainy day and were moved to another lower grade hotel because of leaks in all rooms. They would not give me any refunds.

Stayed in July 2023

No breakfast, even paid for it Toilet not working, but fixed the next day Hot water takes time or non at all. Kitchen could be more organized, but very cute.

Overall is one of the cutest hotels I stayed in Indonesia. It is small but elegant and cousy. The view from the room is so pleasant, it gets even better at night. Aug was extremely helpful. Please tip your staff. The room also has a small kitchen with sink and a mini fridge. Location is alright. I stayed in room most of the time, but kopi Cafe is 4min away.

Stayed in May 2023

Nil

The big room cold AC the bathroom

Stayed in May 2023

the rooms are in need of some maintenance our bath would not drain quite a lot of mould as well, linen in dire need of replacing

location was great quiet

Stayed in January 2023

The bathtubs not draining

Staff were fantastic. Water did not drain in the tubs. Pool was clean.

Stayed in December 2022

everything else

the pool

Stayed in January 2023