Jalan Pantai Balangan 1 No 1, 80361 Uluwatu, Indonesia
#18 of 99 hotels in Uluwatu
Guests' ChoiceBased on 764 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.4
Facilities
9.3
Staff
9.5
Value for money
8.7
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
O'meara
IrelandStaff are amazing and very friendly
Stayed in May 2024
Reviewed: May 21, 2024
Kim
AustraliaThe breakfast was out of this world amazing! Best breakfast I’ve ever experienced. The staff are so friendly and helpful. Kids club was brilliant- well organised and I loved that you could see the agenda for each day and pick which activities the kids went to. The views from the pools were just amazing! And from the bar up the top! True pinch yourself moments wherever you look! Also staff was so kind and helpful. All adds to a magical holiday. Highly recommend this hotel if you are looking for a 5 star/ something special/ once in a lifetime kind of place!
Stayed in April 2024
Reviewed: May 20, 2024
Crystal
Hong KongThe bathtub was a challenge. The location was a little bit too hidden but you can get transportation easily so it’s not too bad, I was just surprised.
Love the view and all the hotel has to offer. The staff were very helpful and accommodating. It was a very relaxing stay. Oh and they have an ACTUAL hair dryer, none of that wall mounted tiny ones that hardly dries anything!
Stayed in May 2024
Reviewed: May 15, 2024
Malak
EgyptThe location of the hotel is a bit far from where downtown is, so it took us 20 mins with a taxi/scooter to go to where the restaurants and bars are - but I guess this is what you get when you want some nice views!
The hotel was beautiful overall. The view from our room was incredible - we upgraded our room last minute when we arrived. The pool is fantastic and the spa was great! We ordered room service nearly every day, and it was great. The breakfast had a HUGE variety!
Stayed in May 2024
Reviewed: May 15, 2024
Tanya
AustraliaThe view of the jungle, the Kitty Kat restaurant and food in general was very good.
Stayed in April 2024
Reviewed: May 14, 2024
Alex
United KingdomBreakfast was superb
Stayed in May 2024
Reviewed: May 13, 2024
Selly
IndonesiaOnly one minor, but very minor, was that the MINI bar was broken and a bit noisy.
My stay at Renaissance Uluwatu was amazing. From the moment we entered, we were warmly welcomed by the front office staff, and I felt that all the staff there had great service quality. My husband and I noticed that their service quality was consistent across all levels, from housekeeping to restaurant staff, and everyone we encountered in the hotel area. They were always ready to ask, greet, and help us with directions. In my opinion, it's rare to find a hotel with such consistently high-quality service. We were upgraded to a Family Room for free, a two floor room that was clean, with simple yet luxurious interior, a very comfortable bathtub, and I especially loved the toiletries they provided. Lastly, the breakfast food was delicious! Really delicious! and there were plenty of options. One important thing to note is that the restaurant was clean, they really maintained cleanliness well.
Stayed in May 2024
Reviewed: May 11, 2024
Alwaleed
Saudi ArabiaGood
Very good
Stayed in May 2024
Reviewed: May 11, 2024
Martin
Australianothing
facilities, services
Stayed in May 2024
Reviewed: May 10, 2024
Carmen_dragoni
ItalyThe staff is simply amazing. Always available and everyone was very kind. The resort is stunning with a beautiful view. A big big 5 stars for the staff! The room was just perfect. We decided to start our stay in Bali here to purify our souls from the travel stress and home lifestyle, I think if you are looking for this, that's the right place to go!
Stayed in May 2024
Reviewed: May 9, 2024
Karen
United KingdomNothing
Location. Has amazing views
Stayed in May 2024
Reviewed: May 9, 2024
Ryan
United KingdomNothing
Everything was just perfect. Upgraded to Premium suite, location, friendliness of staff, food was fantastic, pool area was relaxing, drinks were great. A must visit if you are in the area. The staff really couldn’t do enough for you.
Stayed in May 2024
Reviewed: May 8, 2024
Narinder
United KingdomLocation- value for money- excellent facilities- excellent customer service
Stayed in May 2024
Reviewed: May 8, 2024
Catherine
IrelandRooms are not sound proof. Was woken up every morning by people passing by and could hear our neighbours alarm go off
Beautiful pool area, stunning views
Stayed in May 2024
Reviewed: May 8, 2024
Koski
South AfricaNothing.
I was blown away by the service this hotel provided. There isn’t a single thing to complain about. The hotel was clean and very well maintained. I unfortunately got sick during my stay and the hotel sent a doctor to my room. The manager (Wiwin) came to check up on me multiple times during my stay as well as other staff. I highly recommend this hotel.
Stayed in May 2024
Reviewed: May 8, 2024
Betina
AustraliaEverything was great
The hotel is amazing, beautiful, spacious, quiet. The pools are big enough for the size of the hotel. The breakfast was unreal and the golf cart service to take us around the hotel is definitely a good call. The staff makes the whole difference. They’re lovely, kind and very happy to have a chat and give tips on what to do around Bali. I would definitely go back.
Stayed in April 2024
Reviewed: May 7, 2024
Dadalica
RomaniaEverything ☺️
Tiktok
Stayed in April 2024
Reviewed: May 6, 2024
Liz
AustraliaLocation, not close to restaurants etc and you had to book daily hotel activities well in advance.
Hotel nice and value for money, lovely views and clean
Stayed in May 2024
Reviewed: May 6, 2024
Anna
AustraliaNothing.
From the moment we stepped into the grand lobby, we were swept off our feet by the sheer elegance and comfort that enveloped us. The hotel boasts an impeccable blend of modern amenities and classic charm, making it the perfect escape from the hustle and bustle of daily life. The room was a haven of tranquility, with a plush king-sized bed, a breathtaking view of the garden. The attention to detail was evident, from the tasteful decor to the complimentary desert that awaited us. Dining at the restaurant was an experience in itself. The chefs outdid themselves with a menu that was both innovative and utterly delicious, catering to a diverse palette with ease and finesse. However, what truly set our stay apart was the exceptional service, particularly from Angel (Concierge). Her warmth and professionalism shone through in every interaction. She went above and beyond to ensure our stay was nothing short of perfect, ensuring our every need was met with a smile. We left the with memories that will last a lifetime, and it’s all thanks to the outstanding team and, most notably, to Angel, who embodies the epitome of hospitality. We can’t wait to return!
Stayed in April 2024
Reviewed: April 28, 2024
Emily
AustraliaThe location was probably an oversight on our behalf. If you’re looking for somewhere to stay and relax with minimal exploring of your surrounds then I would say it’s absolutely perfect - it has everything you need. However we did want to explore Uluwatu as it was our first time visiting this part of Bali and it was inconvenient not being about to walk out of the hotel and explore the streets. It is quite secluded, however I guess that’s what makes it special. It’s not necessarily a bad thing, it’s just a good factor to consider and if you don’t mind then you will love every minute. It was about a 20 minute car or scooter from the hotel into the main strip of Uluwatu so not the end of the world, but just something to consider. The hotel also provided a free shuttle bus to a beach club each day multiple times so this was super handy!!
Beautifully clean and inviting hotel. The staff made it very special, each and every person that we engaged with were incredibly polite, welcoming, kind and helpful. We especially loved the WhatsApp messaging option where we could shoot through requests or questions and they were so responsible and helpful at all times. My husband fell sick part way through our holiday and all the staff were very caring and offering to help.
Stayed in March 2024
Reviewed: April 23, 2024
Jordy
NetherlandsSuperb hotel. Really enjoyed our stay here. The staff is really friendly and the breakfast was really good!
Stayed in April 2024
Reviewed: April 20, 2024
Laura
GermanyGreat hotel with very friendly and helpful staff. The hotel is located in the middle of the south of Bali: so perfect if you want to explore the beaches. You have a great view from the hotel. The hotel offers scooter rental and organized the taxi back to the airport. In about 10 minutes drive you reach good Cafés and Restaurants. The bed was very comfortable and the room was clean. The swimmingpools were very large, perfect for a swim. The gym was good too. The variety of the breakfast was huhe: western food, indonesian food, egg station, sweets and many fresh juices etc. Thank you for the great stay! In case we visit Bali again, we will stay at your hotel.
Stayed in April 2024
Reviewed: April 19, 2024
Susan
United KingdomNothing I loved it
They upgraded us to an executive suite and cost just £20 extra per night - fantastic
Stayed in March 2024
Reviewed: April 18, 2024
Dina
United States of AmericaNothing.
Everything! It was just what I needed to relax. The pool is phenomenal and the spa amazing. You are 20 mins away from town but I didn't mind and wanted to enjoy the luxuries of this report. The breakfast is fabulous as well!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content