Gili Air, Desa Gili Indah, Lombok Utara - Nusa, 83125 Gili Islands, Indonesia
#62 of 69 hotels in Gili Islands
Guests' ChoiceBased on 109 hotel reviews
7.6Cleanliness
7.8
Comfort
7.7
Location
9.1
Facilities
7.5
Staff
8.4
Value for money
6.8
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 3, 2024
Pamela
GermanyBreakfast is very basic. Only eggs, white bread and nasi goreng. Coffee was quite ok but no milk alternatives (oat milk or similar) Dirty towels in the rooms. Toilets at the reception are pretty run down. So we would not return here.
We came here in 2017. we really liked the hotel at this time. The hotel is still nice but quite old and not so well maintained. We still like the pool area and the direct location at the beach. The villa was still ok but not worth 166€ per night.
Stayed in January 2024
Reviewed: December 13, 2023
Yury
RussiaBest location at the beach , best coral reefs in the world
Stayed in November 2023
Reviewed: December 13, 2023
Yury
RussiaBest location at the Islands Close to beach and best coral reff in the World
Stayed in November 2023
Reviewed: November 10, 2023
Adam
Czech Republicthere's not a normal water - its salty (filtrred) breakfast could be better (croissants were old) ac loud but not strong enough
best location on the island, private beach crystal clear water nice swimming pools nice villa with roof
Stayed in November 2023
Reviewed: November 1, 2023
Helen
United KingdomNothing not to like. Depends which side of the island you prefer on location. It’s not high end luxury no, big that’s not what we went for. Is it over priced? Yes probably, but we booked knowing that reading reviews. We initially had much more luxurious accommodation at Same price, but changed to here as don’t hear call to prayer as loudly!
Location good with kids and easy from boat. Kids loved the pool and the breakfast
Stayed in August 2023
Reviewed: October 24, 2023
Helene
AustraliaLighting in the bath room, aircon in the room could do with 2 and some of the staff not being so shy. Food for dinner could be better.
The rooms where amazing pools and locations staff where so helpfull walking us to and from places to get access to bikes etc..
Stayed in October 2023
Reviewed: October 18, 2023
Lois
AustraliaNothing - it was all very nice.
The hotel is small and intimate. The rooms are really nice with beachy design. Air conditioning worked really well. The pool was nice to cool off in after a day at the beach.
Stayed in September 2023
Reviewed: October 10, 2023
Adrien
France- In the room, no much storage. - Orange juice is cut with water :( - Price slightly too high for the prestation (should be 60-70€/night instead of ~110€. May be it is due to Booking prices)
The location of the resort is really good (5-10min by foot from harbor) and surrounded by a lot of restaurants ! There are also 2-3 good dive centers not fare (3W Dive, Manta Dive and Oceans 5). The room is really nice, confortable, clean and quite. The curtains are quite effective ! The breakfast is really good :) it is a buffet composed of fruits, orange juice, rice, noodles, tomatoes, saussages, bacon, croissant, toast, cereals… Overall, good resort !
Stayed in October 2023
Reviewed: October 8, 2023
Joanne
AustraliaThe pool was lovely, great little pool for kids. Rooms were comfortable, clean and nicely decorated. Great location with awesome snorkelling and turtles right out front.
Stayed in September 2023
Reviewed: September 3, 2023
Stephen
AustraliaAlthough the service was friendly, we found it difficult to order items. We kept needing to search for staff rather than being attended to, and each time we requested the bill I kept needing to add on items that were being left off as if they were forgetting to charge us. Lucky we're honest, otherwise there might've been a bit of money lost on mischarging product.
The staff were friendly. The room was sufficiently stocked for our needs. The location next to the coral reef was perfect for snorkelling and the partnership with the local suppliers made things easier.
Stayed in August 2023
Reviewed: August 21, 2023
Dimitri
NetherlandsThe proppertie could use some extra love as there is a bit of maintanance and updates needed.
Great location on Gili Air, just in front of one of the best snorkel beaches on the island. The accomodations are really nice and really relate to the relaxt island vibe. Snorkelling straight from the hotel beach, close to all the nice restaurant and close to the boats.
Stayed in August 2023
Reviewed: August 15, 2023
Caroline
United Kingdoma little run down due to covid but will be back in full swing soon im sure. Also would have been much nicer if they didnt rent out the beach loungers to people who weren't staying in the resort, often finding them full was annoying as it was listed as a private beach.
Lovely little resort and perfect on the beach. Breakfast was great and a really great spot.
Stayed in June 2023
Reviewed: August 5, 2023
Gonzalo
SpainThe room (specially the bathroom) could have been cleaner since there was sand on the shower and the faucets in better condition (they were a little rusted). I didn’t expect it taking into account the room price.
Great location and staff. They let us use the facilities the day we checked-out
Stayed in August 2023
Reviewed: July 10, 2023
Julia
GermanyThe hotel has a really nice style but some renovations (especially around the pool area) seem to be overdue - especially since the owners are Europeans you would expect some money to be invested into the maintenance. The doors to the rooms can be opened with a very light push, so locking them is not really helpful.
The hotel is located right at the beach near the harbour and close to all the great bars and restaurants. The part of the beach is great for snorkeling with coral reefs and sea turtles right there. The breakfast is good and even includes western coffee styles (espresso etc.). The staff (especially Lalu) is very friendly and was super helpful when one of our phones broke.
Stayed in July 2023
Reviewed: June 25, 2023
Darryl
AustraliaNothing
Easy walking distance from the wharf, great staff and you can snorkel straight off the beach.
Stayed in June 2023
Reviewed: June 3, 2023
Ayse
TurkeyA bit overpriced for the rooms they’re offering. Also if items are missing from the menu, please dont put them on the menu :)
I loved the atmosphere and the beach
Stayed in May 2023
Reviewed: April 7, 2023
Kirsten
South AfricaThe property was not in the best shape and needs renovating and some TLC after the pandemic. There were much nicer, more affordable options on the Gili Islands. After experiencing the Gili Islands, we realised that this hotel was extremely overpriced. We also found out that the staff do not get given the service charges which are added to the bills because the owner is saving that money to renovate the property. While the property needs renovations, the funds should not come out of the staff's hard-earned service wage. A service wage or tip, by law, is meant to be given to the staff who have earned it.
The staff were extremely attentive, helpful and friendly and the location on the beach was good. The room was very clean and comfortable. The hotel was very safe and we really enjoyed swimming in the big pool. The location was only a short walk to and from the harbour and to most shops and restaurants on the island.
Stayed in March 2023
Reviewed: January 24, 2023
Robert
NetherlandsThe property has suffered from the earthquake 2018 and COVID, it needs some work and repairs!! No hot water in shower. How ever, absolutely sure it will become great!! so give it a chance!!! But at this moment I would say: a little overpriced
spacious room, good bed and airconditioning Beautiful swimming pool, the staff is nice, the breakfast area is lovely and the beach is right in front of you!
Stayed in January 2023
Reviewed: January 17, 2023
Signe
DenmarkCovid has really talen a toll on the resort - several buildings are closed and are now slowly decaying The pool area needs cleaning and some general maintenance The Villas also need an update - our roof was filled with holes and rain was coming in the bathroom. The ceiling above the shower was Black with mold Breakfast was okay but not 4 star quality
Great location right on the Beach with amazing snorkling - we saw turtles 4 times Great coffee Cosy upper floor with bean bags and hammocks Quiet location Great wi fi
Stayed in January 2023
Reviewed: December 31, 2022
Mark
Australiathe location, food was just ok
quiet, on the beach very private villa
Stayed in December 2022
Reviewed: November 20, 2022
Ailyn
Romania-poor breakfast -they not exceed at cleaning (the rooms or the swimming pool area) -the water at the shower was salty (not drinkable, bad also for your skin)
-beachfront location with direct access to the beach (a very nice spot for snorkle, with beautiful coral) -the staff is very friendly and helpful
Stayed in November 2022
Reviewed: September 22, 2022
Rachael
United KingdomThe free breakfast was poor and the price was high, considering there are more luxury hotels on Gili Air for the same price
Clean room, quiet property, great beach front location
Stayed in September 2022
Reviewed: September 19, 2022
Thomas
United KingdomMorning breakfast buffet was good but not excellent in terms of choice / quality.
Staying in one of their "signature suites" was great! A large two storey suite in the relaxing hotel environment. The hotel has beautiful views across to Lombok in the morning sunrise. In the evening, the dining tables on the beach side is very romantic for couples to have dinner!
Stayed in September 2022
Reviewed: September 12, 2022
Jacqueline
AustraliaNo hot water, but didn't mind having a cool shower as it's so hot anyway.
Nice little resort in a great location. Very peaceful and the restaurant was very good.
Stayed in August 2022
Chiclana de la Frontera, Spain
Dudley, UK
Flic-en-Flac, Mauritius
Riga, Latvia
Zvornik, Bosnia-Herzegovina
Woodland Park, USA
Icod de los Vinos, Spain
Sainte-Flavie, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content