Dublin Road, Ballina, Ireland
#8 of 9 hotels in Ballina
Guests' ChoiceBased on 1846 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.2
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Guckian
IrelandThe hairdryer in room
The rooms were great size but the room next door was very noisy banging late at night.
Stayed in March 2024
Reviewed: April 21, 2024
Maria
IrelandBig rooms, good parking facilities
Stayed in March 2024
Reviewed: April 17, 2024
Halpin
IrelandBeds are very uncomforable as always..
Its a great hotel
Stayed in April 2024
Reviewed: April 6, 2024
Mairead
IrelandPillows very hard
Stayed in April 2024
Reviewed: April 4, 2024
Adam
IrelandThey moved are bikes from the facility they told us to put them without letting us know
It had a pool which was really nice to swim in. I enjoyed my breakfast in the morning and had a very comfortable night's sleep
Stayed in March 2024
Reviewed: April 3, 2024
Patricia
IrelandYoung people running around at night and knocking on doors
Everything
Stayed in April 2024
Reviewed: March 31, 2024
Amanda
IrelandSwimming pool and changing rooms were too cold , especially for small children. Condensation was running off the windows both mornings we got up .
Staff were brilliant, especially Josephine in the restaurant . Food was excellent
Stayed in March 2024
Reviewed: March 26, 2024
Rebecca
IrelandThe walls were very thin and any noise from the neighbouring room was heard. No water in the bedrooms, although a lovely girl delivered a jug of water up to me when i requested it.
The staff were great, the leisure centre staff, breakfast staff and reception staff all left a positive lasting impression. The breakfast was a superb experience particularly, good quality irish breakfast, staff were so accomodating and pleasant, there was no rushing around and busy buffet like iv experienced in other places. Comfortable bed, large windows in the room and a great feel about the place.
Stayed in February 2024
Reviewed: March 18, 2024
Willie
IrelandOne of the doors after exiting lift was located at a corner and it was tight when meeting people in the corridor.
It was clean, big reception area and seemed busy when I arrived there.
Stayed in February 2024
Reviewed: March 5, 2024
Jennifer
IrelandRoom was cold & was a little outdated
Leisure center
Stayed in March 2024
Reviewed: March 4, 2024
Jim
United KingdomExcellent comfortable room and good breakfast. What more could I ask for?
Stayed in February 2024
Reviewed: February 21, 2024
Marian
IrelandRoom cold first evening, also no way of adjusting radiators.
Great staff , food , comfortable bed
Stayed in February 2024
Reviewed: February 20, 2024
Tom
IrelandTV service was difficult to navigate ; Failed to find RTE1 Radio service;; Additional Charge of €4 for Cappuchino rather than filter coffee at breakfast;; The duck special at dinner was disappointing? Used a visa debit card for payment for room on arrival precluded addition of breakfast and dinner charges to my room account - if I was informed of this at arrivalI would have used a credit card instead of my debit card
Room was clean and comfortable; substantial Breakfast was fine; Staff were friendly and attentive:
Stayed in February 2024
Reviewed: February 19, 2024
Francesca
IrelandThe room view was a brick wall. The chips with the valentine meal were under cooked I had to get them changed. The bathroom sink had a chip in it. The shower gel fell off the wall. We were told there was no swimming on Saturday morning as swimming lessons I think that's mental however we were in luck as the lessons got cancelled for that day. The chairs in the dining room are worn-out and in desperate need of fixing. The TV has a bad picture and only a few stations. The room we got was not a deluxe it was a family room as it had a spare bed in it.
The service in the dining hall is absolutely amazing, they couldn't help enough. The leisure facilities and the spa were excellent. The steak was gorgeous and the breakfast was good plus you provided a full gluten free breakfast for my husband.
Stayed in February 2024
Reviewed: February 10, 2024
Sinéad
IrelandFood was mediocre
Homely hotel..great pool
Stayed in January 2024
Reviewed: February 6, 2024
Sandra
IrelandTv in room needs to be updated.
Stayed in February 2024
Reviewed: February 1, 2024
Susan
IrelandNothing
Easy parking, lovely reception, lovely restaurant, room large with everything I wanted Amazing banana bread for breakfast
Stayed in January 2024
Reviewed: January 25, 2024
Davis
IrelandNothing to dislike
Clean. Reasonable prices. Very friendly and helpful staff
Stayed in January 2024
Reviewed: January 25, 2024
Siobhan
IrelandView from the the window was the side of the gym. The water from the taps was horrible and couldn't be used to make tea., there was one bottle of water in the room but luckily I had water in my car. The remote control for the television was missing the back of it so the batteries kept on coming out.
The room was a nice size. The bed was comfortable.
Stayed in December 2023
Reviewed: January 15, 2024
Sean
United KingdomGood food and great people. Glad to have found the hotel!!
Stayed in December 2023
Reviewed: January 14, 2024
Jonnie
IrelandVery very disappointed with the breakfast. We arrived down for breakfast at 8.15am. The spread looked brilliant unfortunately the hot breakfast was cold with some components such as the potatoes and black pudding inedible considering the quality of the food the night before this left us with a downbeat feeling on departure for our 200+ mile drive home.
A slight mix up at check in which was resolved very quickly excellent reception staff. Our room was a typical hotel room good size clean with everything you could need. The bed was superb one of the best nights sleep I have had in a hotel. The food in the restaurant was superb highly recommend.
Stayed in January 2024
Reviewed: January 14, 2024
Leonardo
IrelandNot very clean, very old installations. The bed sheets weren't properly cleaned.
The Breakfast is amazing and the location of the hotel.
Stayed in January 2024
Reviewed: January 13, 2024
Paul
Irelandnot a big deal but all lifts out of order on night if stay.
Stayed in January 2024
Reviewed: January 8, 2024
Colm
IrelandNothing really.
Very attentive and polite staff. Food very good, really can fault a thing, im giving it 9.1 / 10 .
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content