Not enough power outlets in the room. Walls to thin- can hear others. Freezing cold in room- heater wasn't working well.

Gorgeous bathroom with rain shower head and mirror didn't fog! Lovely places to hang out around the hotel. Great walking distance to downtown area. Great breakfast!

Stayed in April 2024

Nothing can't fault it

Everything room was fab bed very comfortable good night sleep

Stayed in April 2024

It would have been nice for the townhouse if it had guest laundry facilities. Even the servo around the corner had laundry facilities

Stayed in their townhouse around the corner to the hotel. Room & bathrooms were large & extremely comfortable

Stayed in April 2024

The hotel is really lovely, very charming and very nice staff, beautiful room with beautiful views of the mountains

Stayed in March 2024

the hotel accommodated an early check-in for us! we even got a complimentary upgrade from our original room! great service!

Stayed in April 2024

Location, Hotel ambiance, Staff very friendly and great customer service

Stayed in April 2024

Staff were exceptional, especially in the spa and pool area. In the pool the man was very attentive and chatty and gave ys good recommendations. Then the spa lady was lovely to our while group and gave us recommendations too.

Stayed in March 2024

Stylish, comfy and a great location Great restaurant. Friendly staff

Stayed in March 2024

Nothing.

Big room, great beds, good location, great breakfast. Liked the swimming pool.

Stayed in April 2024

our room was very dated and grimy it was not the room we booked.when we checked in we were told there was a problem with heating so they changed our room. on entering our room there was an old dried in nail varnish stain in the carpet (i informed staff and were nice about it) but room just felt dirty after that .bathroom was modern but not cleaned to a hotel standerd.toilet wasn’t cleaned properly.Heating at night was too high and no control in the room had to open window but didn’t help much

location ..walking distance into town staff were very friendly although he seemed to be doing everything from reception to bar etc cannot remember his name but i hope he’s getting good pay

Stayed in February 2024

Everything was fantastic

Room was lovely and spacious, but the main reason I writing this review is the staff. The lady at reception was the best I ever had see. Really helpful, pleasant and a beautiful personality. We were down for the kerry v cork game, the weather was fantastic and she had just come back from her hoildays. She was having a great laugh with us. Fantastic check in and gave us all the information that we needed. Didn't get her name but she was 10/10. Thanks again for a beautiful stay

Stayed in April 2024

The only thing was the noise from either outside the window or in the bathroom , it was like a drip that went on all night .

Breakfast very good ,location within walking distance of the town and the room was big and spacious with a beautiful king size bed.

Stayed in March 2024

The bath to take a shower can be dangerous to fall, soft bed mattress

spacious room, wide TV, nice chairs to watch TV, comfortable bathroom

Stayed in April 2024

Dogs

The overall decor

Stayed in April 2024

Nothing I love it all

It’s so central but yet not in the town

Stayed in January 2024

Location and quality of hotel

Excellent property, beautiful breakfast 💖

Stayed in April 2024

Nothing

Everything Food fab, staff so helpful and pleasant, facilities excellent

Stayed in March 2024

I think the breakfast should be included in the price or even a discount would be good.

The staff were amazing. So helpful . I would give them 10 out of 10. Food was lovely especially the cocktails.

Stayed in April 2024

Some stains on the decorative pillows in the room

Super comfy bed , great location , lovely staff

Stayed in April 2024

All of it

Stayed in March 2024

Stayed their before, everything was great. Staff very helpful.

Stayed in March 2024

Just a bit noisy… we had one room near a lift and the other where we could hear the music but neither was too bad

Beautiful hotel, luxury room, great location

Stayed in April 2024

No bar fridge

Upgrade on arrival. Luxury style accommodation.

Stayed in April 2024

Be very aware of what you are booking. Booking.com didn't make it clear that the rooms we booked were offsite. It's guesthouse the hotel recently purchased to expand. It's a walk away next to a main road which in rainy weather with a Mum with lessened mobility is not good. The restaurant, bar and breakfast are all in the main building so we had to drive to and from. Not far, just not preferable. We were VERY lucky as the staff were lovely and we were able to upgrade to the main building for our 2nd night but in summer they get full so buyer beware.

Overall everything was great. The staff were all very nice and extremely helpful. The main hotel is lovely, vintage styling and very comfortable Breakfast is absolutely wonderful.

Stayed in April 2024