Not very clean

The view. Good breakfast

Stayed in September 2023

The choice of SPA treatments was a little bit poor. Also, the schedule was not exhaustive.

The staff was amazing, breakfast was nice, and the pool was clean and big enough. We've been upgraded to a very clean, large room.

Stayed in September 2023

the only comment i have is breakfast. it was a bit disappointing. we had breakfasts in many hotels and this one was not good. the breads were not fresh, coffee was bad.

the staff was very nice and helpful. the rooms were good size and clean. the pool was great.

Stayed in August 2023

Good facility and service Good breakfast Excellent pool

Stayed in August 2023

The room for four people was quite small and there was quite visible wear and tear on the walls, in the bathroom, etc. The common areas, aside from the nice pool area, were quite dull.

Excellent breakfast buffet. The pool area is really good and child-friendly but still aesthetic and fresh. The gym is small but fresh with new equipment

Stayed in August 2023

pool closes tooooo early.

breakfast is food. room is spacious enough for family with 2 kids. 2 sofa beds and 2 single beds. has a playroom for kids.

Stayed in August 2023

outside the town but that is ny fault for not having checked. No easy public transport to the city

nice hotel big pool

Stayed in June 2023

The dining room was under renovations and the replacement was sub par - crowded, untidy and tables were waiting to be cleared for long periods.

The facilities were clean and well maintained, the accessible parking to the level 1 rooms was a life saver! The hammocks are a great addition to the gardens.

Stayed in August 2023

No use of the coffee machine on Shabbat came as a surprise to us being that we understood this was not a religious hotel. Your personnel were however very helpful. Clear information for residents would be helpful.

The receptionists were really exceptional in their attitude and also in their knowledge of the area! We were very impressed and appreciate this. The hotel facilities are great and the swimming pool really came in handy with the very high temperatures we experienced. Very close to a bus station if you prefer to take that option for travel. Security is top!!

Stayed in July 2023

Staff is not very friendly. Had a problem at the pool bar and got very poor service. The AC in the room barely worked, and we were really hot Only one roll of toilet paper for 3 people

Clean , parking, pool

Stayed in July 2023

Very friendly and helpful staff. The gardens are superb, really quiet and relaxing. Breakfast is a big and hearty affair. We loved it:)

Stayed in July 2023

N/A

The room was clean, with a beautiful view. The staff are friendly and helpful. The food was tasty and the spa and pool facilities were excellent!

Stayed in June 2023

Comfortable room ,excellent breakfast

Stayed in June 2023

N/A

Met our expectations

Stayed in May 2023

Breakfast buffet was adequate, not excellent.

Beautiful hotel with excellently-designed room and bathroom. And best hotel shower I've ever experienced!

Stayed in March 2023

the room was cold even with the heating through a/c.

Stayed in February 2023

Breakfast didn't seem fresh

Reception was very helpful.

Stayed in February 2023

localization

it was clean and comfortable

Stayed in December 2022

Didn't have de-cafinated coffees but had packages of instant.

Breakfast was plentiful any filling. Very good selection of tasty foods.

Stayed in December 2022

We went as this hotel has a highly rated spa. But we didn't realize it's a therapeutic spa. We read it has a pool, sauna and jacuzzi so we planned to spend time there. The treatments were fully booked. Unfortunately as it's winter and there is only an outdoor pool, it was closed. Entry to the spa for hotel guests comes with a fee and you can only use the sauna, it doesn't include use of the jacuzzi, that's extra. On a positive note, the small but efficient gym is open 24 hours and is free. I hope this helps other guests to be better prepared for their visit.

Lovely hotel. Friendly staff. Good security before the entrance to the hotel. Rooms are very clean and bright. Balconies are spacious. The food at breakfast was plentiful, fresh and tasty.

Stayed in November 2022

Traffic noise from road facing rooms, wait long for room to be cleaned.

Upgraded our room for no cost, generous staff and management, nice breakfast, nice pool area, good value for money (in comparison to other hotels in Israel)

Stayed in August 2022

our room didn’t have a balcony

pool and outside area

Stayed in September 2022

day staff were not helpful but the evening staff were lovely

the pool and the garden were lovely.however the poolside food menu was not good

Stayed in September 2022

Well, we did have an issue with a noisy air conditioner during the first night we stayed, and also a loud mini refrigirator, that actually kept us up most of the first night...but first thing on our second day there, we were offered a diffrent room- which turned out to be just perfect, with an additional compensation (yet to have been given, as of day 2 after our leave...but we are patient).

The breakfast buffet was sensational! A wide variety of fresh salads, fruits and vegetables, an amazing variety of cheesses, smoked fish, eggs- in all its forms- terrific omlet options! The family room was perfect in size and comfort for a family of 4 (Parent+2 kids (9 years old)- the additional beds for the kids were perfect (pull out sofas- the kids loved them!). And of course the pool was just right- prefect for the heat wave that struck Jerusalem for the span of time we spent there. The staff was amazing!

Stayed in August 2022

The breakfast area was very crowded and wasn't pleasant. There was an activity for kids, and my son was hurt by a case of wines that shouldn't have been there!

The hotel was very clean and updated. The pool was great. The room we got had a nice patio and a hammock the kids enjoyed. Love the activities for kids. Good breakfast.

Stayed in August 2022