Bathroom/Wetroom very average. Not designed well. No hooks from bathrobes

Location great. Staff nice

Stayed in January 2024

Mini fridge was off and empty. We were unable to use the mini fridge. Some thing we traveled with needed cooling l.

Stayed in November 2023

While AC was listed as a feature of the room, our thermostat didn’t seem to be controlling anything.

Breakfast buffet had a lot of great options and the best we had during our trip. Room was very comfortable and spacious. Enjoyed the hot tub

Stayed in October 2023

The kitchen could have used a few more utensils, iron & ironing board.

Spacious, clean. Comfortable.

Stayed in October 2023

Noisy refrigerator and no proper sound insulation from neighboring apartment. Adding new towels every day and pilling it up, while we obviously not needed more. Odd location for the hot tub outside of the apartment. Quality of coffee for breakfast was poor, no taste.

Remote location, but close to attractions. Spacious 2 bedroom apartment, soft pillow!!! Floor heating. High variety of hot and cold food and drinks for breakfast.

Stayed in August 2023

Room size. Rooms were small for the price we paid.

It was a great hotel. Enjoyed our stay. Staff was very helpful. Facility and rooms were clean. Restaurant was great food was delicious.

Stayed in August 2023

The room was too small. The breakfast was exactly the same - for a five star hotel, not having an a la carte breakfast was unexpected.

Good location in the golden circle. The hot tubs in the evening were therapeutic and thoroughly enjoyable. The front desk staff and Restaurant staff were friendly and inviting. Scenic views. Lovely property.

Stayed in August 2023

We stayed in a 4br apartment. The decor did not feel “5 star” in quality or design. Bedrooms are very uneven in size — one basically just room for a twin bed — and none have en suite bathrooms. Lots of little details were missing. TV did not work well with internet and satellite so couldn’t watch movies. Bathrooms provided soap but did not have soap dishes. The full kitchen lacked some basics. Generally it was just off for a place promoting itself as a higher end destination.

Good proximity to the Pingvelir park. Hot tubs full and heat quickly. Restaurant is convenient. Staff are incredibly kind and service oriented. Blackout curtains, robes and slippers were nice

Stayed in July 2023

Way too hot and no fans. Very hard to sleep with how hard it was. Also, the flat shower drain allows for the entire bathroom to flood.

Cleanliness, roominess and views.

Stayed in July 2023

The bed was made up of two singular beds rather than a single double bed.

They accommodated my needs. It was a different experience

Stayed in July 2023

Food wasn't 5 star. Maybe 4 star but not fabulous.

Rooms were lovely

Stayed in June 2023

Great service and facilities.

Stayed in May 2023

because of its isolation I feel the hotel took advantage through their pricing policy

very luxurious with spacious rooms with excellent facilities in the rooms

Stayed in February 2023

nothing.

good location and kind staffs. the restaurant is soooo good.

Stayed in December 2022

we stayed over Christmas and there was a set menu which was the same both nights we stayed. the food was ok but not brilliant and it would have been nice if the menu had changed.

we stayed in a superior room. it was nicely decorated and a very comfortable room. the rooms are in separate cottages - 8 rooms per cottage. Each cottage has use of two hot tubs and has a small lounge area. I would recommend the room.

Stayed in December 2022

Clean and comfortable rooms. Breakfast had lots of varieties of delicious food and we enjoyed it.

Stayed in August 2022

That we didn't get to see the northern lights. :(

We loved the spacious clean rooms, how the accommodations were spread out over the property, the peace and quiet, and the breakfast was very nice as well

Stayed in September 2022

The room was a little small

it was a great place to see the northern lights and also the Keri’s crater

Stayed in September 2022

Iceland like much of northern europe is very much a self service country and 5 star doesnt mean what it means elsewhere- labor is simply to expensive and short. Basic things like havent your luggage taken to your room cannot be taken for granted and depend on staff availability at the time . In the icelandic context however , this hotel does a great job.

Lovely hotel, setting , facilities Were very accommodating to our group

Stayed in August 2022

comfortable room with breakfast included

Stayed in August 2022

They market it as 5 star. Definitely 5 star price but otherwise average hotel. It is clean and nice the staff is attentive but again, for what it is, I found it overpriced.

Great location. Pretty surroundings. Nice breakfast.

Stayed in August 2022

The views were amazing.

Stayed in August 2022

Breakfast was a very crowded buffet. Wish there were an in-room option.

It’s a beautiful property and the four bedroom house was lovely. Room service was outstanding too. Beds were comfy and the rooms were all clean which was nice.

Stayed in July 2022

Hot tubs were not maintained (not filled in time)

Upscale facilities

Stayed in July 2022