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Reviews of Albergo Cappello This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via 4 Novembre 41, 48121 Ravenna, Italy

#2 of 23 hotels in Ravenna

Guests' Choice

Review Score

Based on 129 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.9

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.7

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Frescos on walls

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    A charming place. Lots of character and comfort.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower difficult to regulate.

    Location and its elegance.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    We had a lovely time and would recommend this hotel.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air con and we opened the window as the room was warm which made it very noisy.

    Great location, easy access and fabulous staff.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    A Special Place
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy at night (open air dining) and early morning (street cleaning and deliveries to market opposite).

    Quirky old building with beautiful period features + some mod cons. Helpful staff. Right in the centre of the historic area. Walkable to and from station and within walking distance to most of the historic sites.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    9.0
    • Leisure trip
    • Couple
    • Junior Suite with Frescoes
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Junior Suite with Frescoes
    • Stayed 2 nights
    • Submitted from a mobile device

    Dont try to park locally. Best to take their advice and pay a bit more and park nearby at the safe parking lot. The staff at the lot were friendly and helpful. Breakfast was OK without being outstanding.....small things. We would stay again happily.

    Cant beat the location. Lovely small boutique hotel that had lots of charm. The bar downstairs is lovely for afternoon drinks. Staff were friendly and helpful. Communication was good. Room was extra large and beautiful.. Ravenna is a lovely place to stay.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    9.0
    We'll be back, our home for Ravenna!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights

    2nd visit, very short just 2 nights but felt very at home and settled. Freindly helpful staff. Great bar and restaurent. Fantastic meal. Great location. We shall be back.

    Stayed in February 2024

  • Reviewed: December 15, 2023

    9.0
    An obvious first-choice for Ravenna
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Road works outside were noisy but not the fault of of the hotel.

    Beautifully modernised palazzo in central location. Spacious and well-equipped comfortable room and bathroom, traditionally furnished. All major sights and railway station within comfortable walking distance. Breakfast prepared on individual basis. All staff very welcoming and helpful. The hotel bar/ restaurant offered excellent food and wine. Overall very good value.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    10
    Ravenna is a wonderful city and the hotels central location is ideal for exploration.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    A beautiful hotel. Quiet and spacious room. Hotel staff excellent.

    Stayed in October 2023

  • Reviewed: November 5, 2023

    10
    Exceeded expectations.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Cannot think of anything. Stay exceeded our expectations. Would have liked to stay an additional night.

    Easy walking distance from the train and to all of the sights. Outstanding breakfast. Courteous and helpful staff. They called a taxi for us to take to Classe and provided us with a bus schedule so we could take the bus back.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Frescoes
    • Stayed 1 night
    • Submitted from a mobile device

    I can't think of anything. They helped with taxis, places to buy things etc.

    This is beautiful hitel built in the 14 hundreds. The hotel is close to everthing, has air conditioning, bar and wonderful dinner and breakfast. We will definitely stay here again. Rooms were very large.

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Brilliant for walking to all the sites.
    • Leisure trip
    • Couple
    • Junior Suite with Frescoes
    • Stayed 3 nights

    Pretty noisy until well into the small hours on our second night there (we were in room 106 which is quite near the front, which is noisy). Very hot and a bit stuffy (it's an old building not suited to air con)

    Very handily placed for walking around and seeing all the major sites. Amazing frescoes within the hotel itself and great staff who were very helpful. Didn't dine there but were told that the food was very good. Lots of good restaurants in the area. Able to drive right up to the hotel and unload bags although very stressful as you are driving through crowds of pedestrians and wondering if you are allowed to go where your directions tell you to go!

    Stayed in September 2023

  • Reviewed: September 24, 2023

    10
    Bellisimo!
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Old world charm with modern facilities. Manager accommodated our late night arrival. Staff helpful, food great, location perfecta.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    9.0
    Highly recommended without any hesitation!
    • Leisure trip
    • Couple
    • Classic Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Only a small thing, but the lounge area in the room we stayed in needed at least one power-point to boil the kettle.

    It’s a lovely hotel located in the centre of the town in a palace built in the 1400s, retaining some of its original frescoes and an old world charm. There are only 7 rooms in the hotel and each has its own unique theme, with other common rooms to enjoy and explore. The staff were very friendly and helpful, including the wonderful and very knowledgeable wait staff who work in the associated restaurant, which we rated very highly. We ate there both nights on which we stayed. I would recommend this place highly.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old world atmosphere in centre of city. Nice restaurant and breakfast.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Delightful experience in a beautiful city; elegant and memorable stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Very little

    Courteous staff Great to have access to the bar and restaurant Breakfast perfect and civilised Sense of history and old fashioned service Situation ideal and street atmosphere added to the fun

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    We had an excellent experience and will return to Albergo Capello.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was tired.

    Friendly staff and well situated property with an excellent restaurant.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Great base for visiting Ravenna
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Town centre location is good - easy walk to the various mosaic churches. Good restaurant. Comfortable bed.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    10
    Fantastic city and a great hotel to experience it from.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff was extremely accommodating and it was a great historical property.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Beautiful hotel, close to everything!
    • Leisure trip
    • Family with young children
    • Junior Suite with Frescoes
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location! Right in the center of beautiful Ravenna and across from Mercato Coperto. Beautiful building and stunning rooms. Gorgeous furnishings and frescoes on the ceiling. The staff members were very friendly and helpful. I wish we could have stayed longer than one night, and I plan on staying here again when I come back to Ravenna.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    10
    The front desk staff was very courteous and professional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Location, property is very nice and beautiful

    Stayed in August 2023

  • Reviewed: August 25, 2023

    10
    Brilliant.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was sublime. Dora looked after us so well and the breakfast was excellent. Can’t wait to come back again as the hotel was amazing and the location was brilliant!

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    Give yourself a few days to see Ravenna before you cruise!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We only had one night before starting a cruise: not long enough to see Ravenna 😥

    A lovely property, well situated for sightseeing

    Stayed in August 2023

  • Reviewed: August 17, 2023

    10
    Family run hotel who could not be any more welcoming
    • Leisure trip
    • Couple
    • Junior Suite with Frescoes
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    An absolute gem of a hotel where the staff can not do enough for you. Made to feel part of the family

    Stayed in August 2023

Showing 1 - 25

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