No complaints

Clean modern room. The staff is excellent and so friendly .

Stayed in April 2024

Nothing really. There's no view from the balcony

Very friendly and helpful staff. Gave us lots of tourist tips. And a special birthday breakfast. Breakfast was plentiful with lots of choice including Sicilian delicacies. Bed was comfortable. Modern bathroom Close to airport bus stop and short walk to Old Town. Recommended

Stayed in April 2024

The lobby is on the 2nd floor. The hotel didn't have a bar but neither of these bothered us.

The location is very central for sightseeing, dining and shopping. The staff were very attentive and friendly. The rooms were clean and comfortable..The continental breakfast was very good with plenty of variety. Your business was appreciated and you were made very welcome by a young staff. You can get an airport shuttle bus to Politeama and walk a short distance to the hotel which is €10 return. We got a shared taxi from the airport for €8 per person to Palermo which dropped us 2 minutes from the hotel.The taxi will wait until it is full which may be 10 to 15 minutes. You can also book a taxi for €50 but agree the price first.

Stayed in March 2024

Nothing

We chose a superior room as we were staying 10 days. It was spacious, immaculately clean with plenty storage space. Breakfast was plentiful. The staff were absolutely lovely, very welcoming and helpful. The hotel is just round the corner from a huge choice of restaurants and all the sights are within easy walking distance. The airport bus is five minutes away

Stayed in February 2024

for a city hotel, everything was perfect except for the breakfast

Stayed in December 2023

Locate

Stayed in October 2023

The hotel's breakfast options were not to our liking...that's not to say others wouldn't like them...but not for the diabetics among us that's for sure with so many 'traditional' breakfast items in Sicily being so sweet.

Clean, tidy and very central. The whole experience was less of a holiday feel and more like a city break and I think this hotel reflected that. More of a base of operations than a place to chill...but a very decent choice at a good price so we were not disappointed. The tea room next to the Hotel Ariston across the road did the best cheese and tomato sandwich we've ever had...they don't speak English much and the chef reminded us of Marco from Everybody Loves Raymond (which was funny)...but it is as authentic/local as you'll find.

Stayed in September 2023

N/A

Handy to all of Palermo and friendly staff particularly at breakfast

Stayed in October 2023

Breakfast could be better. Limited fruit; no warm preparation for eggs and such. Coffee machines make OK cups of espresso and regular coffee. Also, breakfast room a bit crowded and uncomfortable seating.

Great location to historical center and wonderful, helpful staff. Appreciated the elevator to access rooms and breakfast/reception floor.

Stayed in October 2023

N/A

Great location close to Teatro Massimo. Nice staff, comfortable room. Breakfast was included and was a nice selection.

Stayed in October 2023

Hotel is on a busy road. But not so bad after 11.00pm.

The staff were so pleasant and helpful. Nice little extra touches Free cold drinks each day and ear plugs provided.

Stayed in October 2023

The staff / the staff / the staff

Stayed in October 2023

No proper wardrobes, rather basic

Location

Stayed in October 2023

In room refrigerator did not get truly cold - more like a light chill.

Great location. Comfortable rooms, very clean. The upgrade to a balcony room was totally worth it.

Stayed in October 2023

NOthing

Great location, Great Room, Great Breakfast, Great Staff.

Stayed in September 2023

Being close to the busy road but it is a very busy city and an old city and hotel supplied ear plugs which were very useful

It was a very convenient location. Staff were fantastic. There was really nothing you could fault with the hotel besides being on a busy road but it’s an old city and it was situated was very central to the city centre for exploring. A lot of hotels were probably in the same situation unless you went out to the surrounding areas.

Stayed in September 2023

Nothing. It was excellent.

Very warm welcome. The parking didn’t look easy so we opted for the valet parking, this was quick and easy. Great information was given to us both verbally and written. The receptionist was very helpful and made us immediately comfortable. All the staff were lovely, at breakfast; all helpful and attentive. The breakfast was great, lots of options, great cakes/pastries, cereal, toast, fruit, etc. The property was in a good location for sightseeing and the receptionist gave us a map and information on where to go, what to see and how long it would take as we were limited with time. The room was fine with a fridge with complimentary soft drinks which were much needed.

Stayed in September 2023

elevator size is small

Breakfast, mini-bar, nice staff

Stayed in September 2023

While my stay at the ALMA Hotel in Palermo had many positive aspects, there were a few drawbacks to note. Firstly, our room was located on the 6th floor, and given that there are other B&Bs in the building, the elevator was often quite busy, leading to frustrating waits of more than 5 minutes at times. Additionally, we encountered a minor issue with ants in the bathroom, although the cleaning staff promptly addressed the problem. Finally, while the breakfast offered was satisfying for a day or two, it became repetitive and somewhat boring as the menu remained fixed for longer stays. These are areas where the hotel could make some improvements to enhance the overall guest experience.

My stay at the ALMA Hotel in Palermo was exceptional. The young, dynamic, and incredibly helpful staff, especially Noemi, made check-in a breeze. The hotel's central location provided easy access to historic sites, and despite a room facing the street, closing the balcony door blocked out any noise. The meticulous cleaning staff and their polite service were also noteworthy. I highly recommend the ALMA Hotel for a comfortable and enjoyable stay in Palermo; it exceeded my expectations in every way.

Stayed in August 2023

The space for our belongings in the bedroom wasn't particularly practical: some hooks for jackets and shelves wouldbe nice. The sink seemed to be somewhat clogged and a paper tissue dispenser kept breaking and falling down. Also the water in the shower is kinda slow warming up and reacting to temperature setting change.

Very friendly and helpful staff (though sometimes it felt a bit weird when there were more staff members during breakfast than guests), the room was very clean and quite comfortable. There is a small kitchenette and a dining area, as well as a tiny balcony, very cozy and nice place to stay at. The bathroom was well equipped, with plenty of toiletries provided, as well as some earplugs and slippers. Despite a central location we can't complain of any excessive outside noise. The staff was very accomodating with late check-in and we could leave our luggage after checking out. The breakfast was also pretty nice, I loved having cannoli every morning.

Stayed in August 2023

Our room was very comfortable with everything that we needed, especially a comfortable bed and we liked the balcony. The staff were so lovely, helpful and friendly. Breakfast was plentiful and varied, most enjoyable. The location was fantastic, easy to get to most central sights, including the three main markets in Palermo. The staff organised a taxi for us to get to the central railway station. Everything at the hotel was accessible by lift. We will return to Sicily and Palermo and will choose Alma Hotel next time.

Stayed in July 2023

From the moment we arrived until we left, the staff were very friendly and helpful. The hotel is located within a beautiful building where a lift takes you to reception on the third floor. Our room was on the sixth floor. We were very happy with our room. Breakfast (included in our price) was everything that we needed with a great variety of choice. We liked the location close to Teatro Massimo and the main road leading to many other sights. The hotel accommodated our hire car with valet parking.

Stayed in July 2023

Staff was amazing and helpful. Michelle and the breakfast team were wonderful

Stayed in July 2023

No complaints

Clean, comfortable, spacious rooms, very friendly and helpful staff. Great breakfast. Excellent location.

Stayed in July 2023