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Reviews of Napoli Experience

Piazza Trieste e Trento, 48, Plebiscito, 80132 Naples, Italy

#1824 of 2,186 B&Bs and inns in Naples

Guests' Choice

Review Score

Based on 37 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    9.6

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 29, 2023

    7.0
    We had a good time and it was safe and clean
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The small from the patio, nothing to do with the room but it was unfortunate

    The room was clean and big

    Stayed in October 2023

  • Reviewed: October 15, 2023

    7.0
    Ambivalence
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Room, was ok, not what we expected for triple room. Not a real balcony!No WiFi, couldn't get connected, wrong info on door. Narrow Alley was dangerous with motor vehicles, where we had to walk to our hotel entrance. Walls thin could hear noisy people shouting. No breakfast as advertised. Address given to us was not the address where we stayed.

    Could get a couple of TV programs in English.

    Stayed in October 2023

  • Reviewed: August 31, 2023

    8.0
    Nice stay at Naples
    • Leisure trip
    • Travelers with friends
    • Family Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The description of the room wasn't that accurate so we really didn't know what to expect, but it was a nice accommodation nonetheless. I suggest to fix the toilet flush inconvenience and to provide more kitchen tools.

    I especially appreciated the fantastic position right in the heart of Naples and Maria, the lady who welcomed us, was very kind.

    Stayed in August 2023

  • Reviewed: July 27, 2023

    7.0
    Not bad. Close to everything and felt safe to walk around there
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    It was very hard to locate the location. More information such as go to the luggage shop, we will take you to the actual room would have been helpful. The streets are hard to navigate so more information would be good

    The proximity to all the areas we needed to go to

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    It was very good stay.
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn’t good.

    It is top location and it was very clean. Don’t forget to instal WhatsApp if you don’t have as this is the main communication.

    Stayed in July 2023

  • Reviewed: June 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Was hard to find a taxi to reserve for early morning airport pickup

    Great location

    Stayed in June 2023

  • Reviewed: August 10, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 4 nights

    The breakfast was poor and not to our liking. It was okay for one day but couldn't stomach anymore than that. There were pastries, coffee and orange juice available but not having a huge sweet tooth, I wished there were more savoury options available.

    The location was great, right in the bustling centre of Naples with a small walk to the pier and easy access to the ferry links. The rooms were very spacious although a bit hot upstairs, it was however 34 degrees outside.

    Stayed in August 2022

  • Reviewed: June 25, 2022

    9.0
    Location in center.
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I have to get keys away from rental property. elevator not working for our stuffs. a lot of stairs. kitchen not equipped. no microwave.

    Location.

    Stayed in June 2022

  • Reviewed: December 3, 2021

    7.0
    Great location.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights

    Breakfast was included in the offer, but we had 10 min walk to the cafe for breakfast. The offer was so bad, including coloured water instead of juice, that we walked away. The money for breakfast was included in the room rate and the offer, but the offer was unsatisfactory. There were no glasses in the room, not even plastic glasses in the bathroom!!!. No kettle in the room or in the common areas.

    Great location and safe feeling. Friendly staff.

    Stayed in November 2021

  • Reviewed: October 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Inconvientant to check in and enter the property.

    It was pretty central and close to the ferry station

    Stayed in October 2023

  • Reviewed: October 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy almost all of the night Lacked amenities like reading lamp next to bed, bathroom shower needs to be updated

    Great location.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad smell from plumbing in bathroom

    Good location

    Stayed in September 2023

  • Reviewed: August 25, 2023

    5.0
    NEVER AGAIN
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights

    We didn't like it at all. It was very old/dated, very badly decorated, not very clean (mold in the shower, old dirty curtains, used melted soap in the shower, hair found on the pillows so most probably linen were not changed), the shower doors were broken, the room very uncomfortable (the single bed was in front of the mirror!!!), very noisy area and the building in general was very old and dirty. We would never stayed there again prefer to pay more and stay somewhere else.

    A very cheap stay for someone who has budget limits.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    2.0
    Tough
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi or data didn’t work in the property. Aircon didn’t really work

    Only positive could be that it had a good bathroom and close to a lot of nice restaurants

    Stayed in July 2023

  • Reviewed: August 4, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, very kind and helpful host

    Stayed in June 2023

  • Reviewed: July 19, 2023

    3.0
    Poorly maintained property and way too pricey
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Although staff were friendly it doesn’t compensate how dirty and poorly maintained this property was. Boiler stopped providing hot water after the first shower (we were 3) and our showers weren’t particularly long. The aircon didn’t work and when put on swing it blew out dust from the vents that probably have never been cleant. We kept sneezing and wheezing at night. The bathroom had patches of mould in many areas and the shower sliding door was broken so water would form a puddle outside. The windows were chipping away chunks of wood and paint. Overall not worth a penny for how badly maintained the facilities are.

    Great location and friendly staff

    Stayed in July 2023

  • Reviewed: June 9, 2023

    10
    Great host communication and perfect place for a group.
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 1 night

    They had left a welcoming present of Sfogliatelle which was a pleasent suprise.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    4.0
    Stay somewhere else.
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Awful communication with the staff. Barely anyone spoke English and late/early check in and check out procedures were impossible to communicate.

    Good location and air conditioning, comfy beds.

    Stayed in June 2023

  • Reviewed: October 29, 2022

    10
    very spacious and incredible location
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    location was amazing people were super friendly

    Stayed in October 2022

  • Reviewed: September 23, 2022

    4.0
    you pay for what you get
    • Leisure trip
    • Group
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    the air con broke in the middle of the night. the lady did not speak any English

    location was great

    Stayed in August 2022

  • Reviewed: September 16, 2022

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There was no electricity in the morning!!! The shower was broken and we were not able to take a shower!!!! They showed us one entrance, then it was locked and they didnt give us the keys!! If we didnt randomly see one person who showed us another door we would have been locked out!!! They dont respond!!!! It was dirthy!!!

    The location

    Stayed in September 2022

  • Reviewed: July 3, 2022

    1.0
    bad service, no response from the staff
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    the service was terrible. the experience was very bad, one of the beds didn’t have bed sheets and we didn’t get towels. when we got the room, we ask the receptionist for the towels and she asks as to wait as they were on the way. We waited for a while and decided to go out for dinner and 3 hours later we came back and the towels were not there yet. I called the receptionist several times and never replied on WhatsApp or the messages on booking.

    only the location. the rest was awful

    Stayed in July 2022

  • Reviewed: May 27, 2022

    2.0
    A hostel calling itself a B&B (without breakfast)
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The place is really a hostel. Nothing in the property but beds, sharing a bare kitchen space with some other rooms. It was not what we expected for this price.

    The location is meant to be good but with rooms open to a main street that means a lot of noise all night

    Stayed in May 2022

  • Reviewed: April 27, 2022

    2.0
    avoid !!!!!
    • Leisure trip
    • Family with young children
    • Family Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    dirty no flush in the toilets 🚽 noisy noisy noisy hair dryer was broken broken furniture asked for more towels but we have never been given them

    the location

    Stayed in April 2022

Showing 1 - 25

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