Via XX Settembre, 26, 37010 Brenzone sul Garda, Italy
#13 of 42 hotels in Brenzone sul Garda
Guests' ChoiceBased on 29 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
8.2
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 18, 2024
John
United KingdomFriendly helpful staff. Clean hotel
Stayed in May 2024
Reviewed: September 24, 2023
Floesser
FranceBel établissement Personnel super Dog friendly
Stayed in September 2023
Reviewed: August 31, 2023
Jenny
United KingdomWe cannot fault any of it
It was incredibly clean and all the staff were really friendly. Felt very comfortable here
Stayed in August 2023
Reviewed: August 19, 2023
Steve
United KingdomGreat location, great views of the lake, excellent breakfast, restaurant very good too and they even have free bikes and SUP to use. The staff were very helpful and friendly.
Stayed in August 2023
Reviewed: August 1, 2023
Marnomarno
PolandAir conditioning was a bit noisy and there could have been a little more room for clothes (like a chest of drawers or something similar), but compared with everything else that was so good, these were minor things.
Where do I start...? The experience at this hotel was incredible. Super friendly staff who make you feel really welcome. Fantastic breakfast that you can have outside, sitting at arm's length of the lake - the views can't get any better! Everything was neat and tidy, our room (for a family of 4) was of very good size, comfortable and air-conditioned all the time. (I've been to hotels that switch off AC centrally during the day - no issue like that here). You can rent bikes or SUPs at no extra charge. Staff put deck chairs and bean bags out at the lake every day, so you can sit there and feel like you're on your private beach. The hotel is located a little below the main road, so it's shielded from the cars and motorbikes noise, which is great. At the same time, it's in the centre of the municipality, so you have a few more restaurants and bars around the corner. I would return there in a heartbeat!
Stayed in July 2023
Reviewed: May 5, 2023
Lukasz
Switzerlandlactation is perfect, staff is very kind and helpful
Stayed in May 2023
Reviewed: May 1, 2023
Martin
GermanyThis hotel is just wonderful and made very special because of the excellent service from the family and staff.
Stayed in May 2023
Reviewed: November 7, 2022
Caitlin
United KingdomThe only thing I can fault is that the pillows were pretty flat - however we didn't ask if they could be changed, so that's on us.
Everything about the stay was stunning. The staff even helped my partner set up a birthday surprise for me with flowers and prosecco on our terrace. Highly recommend.
Stayed in September 2022
Reviewed: August 15, 2022
Adéla
Czech RepublicAmazing services and exquisite restaurant! We felt appreciated and very welcome. One huge plus is restaurant with always smiling staff and delicious food and wine. As we had watersport session in the early morning outside of the hotel and could not make the breakfast on time, the restaurant made it even possible to arrange late breakfast just for the 2 of us! Nice rooms, back yard with chill zone and bike and sup equipment, hotel by the lake promenade. We would happily come back any time again.
Stayed in August 2022
Reviewed: August 9, 2022
Fadeicheva
GermanyThe moment we stepped in, we were received by woman from the front desk. She was very unhelpful, gave VERY confusing responses to very simple questions and had a sarcastic laugh all the time. When it was time for check out, she scanned our Mastercard several times for the full amount: it didn’t work. Then, she scanned it for the half amount, it didn’t work the first time, but it worked the second time. But, randomly, the bank statement said that an extra 600€ was charged, even though she said she didn’t charge that. We called the bank, and we confirmed that it was the hotel that charged us 600, even though she did not charge us this. It was supposed to be a great holiday in Italy, but we are very ashamed of this terrible check-in and check-out experience by front desk.
the restaurant was great. The people working at the restaurant were also very friendly and helpful. Apart from this, the location was great.
Stayed in August 2022
Reviewed: July 30, 2022
Ramba2000
FinlandFacilities and services were poor for a 4 star hotel!
Very nicely located and fully renovated room. The view was also awsome!
Stayed in July 2022
Reviewed: July 21, 2022
Terri
United States of AmericaBreakfast and location were perfect.
Stayed in July 2022
Reviewed: July 20, 2022
Joanna
PolandBreakfast - if you come later not much to choose from. Unfortunately some guest were treated better than others.
Nice lake front location, small garden but very well kept. Clean and spacious room. Super helpful young receptionist.
Stayed in July 2022
Reviewed: June 27, 2022
Weisser
GermanyVery lovely hotel, friendly stuff, good food, comfortable rooms, exceptional view of the lake in a lovely small village.
Stayed in June 2022
Reviewed: May 30, 2022
Wassilios
GermanyValue for money
Location was excellent
Stayed in May 2022
Reviewed: August 25, 2022
Alison
United KingdomThe two main staff were rude and snappy.
The room was spacious. The closeness to the lake was lovely. The restaurant next door was special.
Stayed in August 2022
Reviewed: August 23, 2022
Cleopatra
Greececute hotel but definitely not worth the almost 400 they charged us for 1 night
Stayed in August 2022
Reviewed: June 14, 2022
Asta
LithuaniaPhotos of the same category rooms included much better situated ones, so we felt quite dissapointed being placed in the corner with a very partial view to the lake and with two exits in front of our windows. This room should have been cheaper.
It was a clean and confortably designed room.
Stayed in June 2022
Reviewed: October 3, 2021
Marcin
AustriaThe biggest disappointment was the parking spot. The fact that it is a bit far from the hotel is ok, however it was nowhere mentioned that it costs 18 EUR per day, which makes the whole stay in the hotel far more expensive. Unfortunately when you come with a car you have no option, either you book a spot at the hotel and you pay, or you park somewhere in the city, where you have to pay as well. In my opinion such information should be clearly stated on the booking advert. The WiFi connection was slow and it permanently broke down, so definitely no Netflix here or yt in the evening. The air-conditioning is on demand, meaning you need to go down to the reception and ask for it to be turned on for some period of time. Although you have a controlling panel in the room, it is useless, as it does not allow you to control the air-conditioning yourself. The breakfast was mediocre, the best thing about it is the enjoyable view. When it comes to the whole vibe of the hotel I would say it is more stiff and formal, definitely not something that we enjoyed but I can imagine that for some guests this would be an advantage. I would defiantly not recommend the restaurant Al Vapor that is attached to the hotel, it is quite expensive and nothing special. Throughout my stay I enjoyed far more delicious meals in other places in the city or in other spots nearby.
I liked the view from the hotel, as well as the possibility of enjoying breakfast while looking at the beautiful lake. The fact that the hotel offers good bicycles that you can rent for free, is also a big advantage. Employees at the reception were nice and helpful.
Stayed in September 2021
Reviewed: August 14, 2021
Anonymous
GermanyVery nice staff , lovely hotel, beautiful location.
Location is awesome. The staff was extremely nice and very helpful.
Stayed in July 2021
Reviewed: October 6, 2023
Emily
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: September 15, 2023
Vladislav
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: August 27, 2023
Marc
SwitzerlandThere are no comments available for this review
Stayed in August 2023
Reviewed: August 19, 2023
Saleh
United KingdomThere are no comments available for this review
Stayed in August 2023
Showing 1 - 25
Port Macquarie, Australia
Primošten, Croatia
Zarasai, Lithuania
Bangor, UK
Marrakesh, Morocco
Mount Lavinia, Sri Lanka
Bischberg, Germany
Seoul, South Korea
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content