Staff hospitality The view Interiur design Large room Breakfast

Stayed in March 2024

Restaurant! Probably the worst food we've ever had, EVER! Everything we ordered was sent back, because food was either undercooked, bald, bitter, too salty or plainly inedible. You need special talent to mess up even the breakfast eggs. Chefs ambitions don't go along with his skills. Avoid the restaurant at every cost.

Reception on our arrival was exceptional! Bar is outstanding and is managed by most talented bartender Michele (so much attention to details, perfect balance and story behind each signature drink). Breathtaking view overlooking Garda lake. Perfect place to escape from reality and daily routine.

Stayed in March 2024

Our towel heater wasnt working, we asked the reception to fix it and they forgot.

Everything was amazing.

Stayed in March 2024

The dinner experience at the Restaurant was a little below expectations. On the last day of our stay the pool was rather cold because of a technical problem, which was a pity because we love to swim outside even when the weather is cold.

Brand new hotel in a beautiful spot. Splendid view over Lake Garda. Beautiful pool and very nice and large garden. Very nice and attentive staff. Good breakfast.

Stayed in November 2023

Mosquitos was the only point that also you can avoid by using a spray which didn’t change my mind about the hotel

It’s one the view places that will never forget that has all the aspects to make it a great place to stay in However, what I really like is lake view, Facility and the helpful team who didn’t hesitate to make a special visit

Stayed in October 2023

Nothing

Room 213 is unbelievable

Stayed in August 2023

Meals at dinner were too small considering the prices

Staff, pools & views were fantastic Appeasing me whilst I try & learn italian :)

Stayed in August 2023

Amazing.

Stayed in July 2023

The only slightly negative feedback would be regarding the food portion sizes in the restaurant, which were very small. However, as the hotel is brand new, things like this will be very easy to iron out quickly. Otherwise, there was nothing we didn't like about the hotel. It's a wonderful place to visit and spend a few days, and we will look forward to returning one day in the future.

The hotel was beautiful, with amazing views across Lake Garda. You really couldn't wish for a better location in terms of the surroundings. But what made the stay extra special for us were the staff. Without question the best service I have received anywhere I have visited. Too often, I have stayed at hotels where the staff are too formal, which creates an uncomfortable atmosphere. Here, the staff are super-professional and efficient, but also relaxed, easy going, and really keen to talk to guests. We got to know some of the staff members over the 4 days we were there, and more than anything, they left the biggest impression. Thank you to all of you for making our stay so exceptional. I hope you are all there when we return again in the future. In terms of facilities, the hotel has covered everything. Decent gym, great spa and relaxation area, 2 excellent pools and a nice bar area with a terrace that looks out over the lake. Wow! The rooms are really lovely, ultra-clean, modern and very comfortable. We made good use of the electric bicycle hire and spent a lot of time exploring the area. Torri Del Benaco isn't far away. It's a fun, downhill bike ride, or a walk, which didn't take us long. The hotel can arrange taxis etc if needed, but we chose to find our own way. We visited a few of the local towns and villages in the area and we found Torri to be the nicest. It was slightly quieter than the other places we visited, and with lots of great restaurants and cafes. Everywhere was incredibly clean and well-kept, which we are not used to living in the UK! We ate in the hotel's restaurant on the first night, and although the food was excellent, there wasn't very much of it. We left feeling quite hungry. As the main target market is likely to be Italian, German and British, it is worth knowing that all 3 of these nations love their food! Tiny portions might look pretty on the plate, but they aren't very satisfying to eat.

Stayed in July 2023

The restaurant really let the side down, considering I was receiving regular updates as to how wonderful the food was….. it was really very, very poor for such an amazing hotel

The staff were extremely friendly and helpful, the hotel was a luxurious retreat, the spa amazing

Stayed in September 2023

There was a problem with the conditioning system , it was turned into heating mode and it was unbearable for us, we spoke to the management and they solve this issue 😍

The view , the food , the space in the room , the serenity

Stayed in October 2023

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Stayed in May 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in March 2024

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Stayed in November 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in October 2023

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Stayed in September 2023

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Stayed in September 2023

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Stayed in September 2023