During the weekend and with a wedding going on forget to sleep. Loud music going on till 3 am. Breakfast very limited not matching the price class

Nice surrounding

Stayed in September 2023

Not a four star experience. There appeared to be very few staff.

Room was clean and spacious. Large bed.

Stayed in May 2023

room was a little small for 4 but understandable with a family and what facilities they had - our air con wasn’t quite cold enough also

pool is amazing with lovely pool bar grounds are well kept also

Stayed in August 2022

nice restaurant and the pool

Stayed in July 2022

Air con didn't work during our whole stay, even though we complained 3 times. In some nights the room temperature got up to 30 degrees, it was really difficult to sleep. The other rooms of our friends were fine. So avoid room number 8. No indication of vegan options in the restaurant menu.

The hotel is beautiful and the room is very spacious. Staff was friendly and the swimming pool was amazing. The restaurant and the breakfast were great.

Stayed in August 2022

Breakfast was great selection

Stayed in August 2022

Our air conditioning didn’t work well. We had to move rooms. The parking is difficult because it can be far from your room depending on which gates are open at any given time. The property felt like it was new management, a lot of kinks to get worked out. The front seat team not great except for the young man that was there at night - he was very friendly and helpful.

The rooms were clean, the pool area fantastic, and the rustic charm of the facility is great. The staff were all so nice and hard working.

Stayed in June 2022

No tea and coffee making facilities in the room. very expensive for taxis into the town and too far to walk.

Beautiful pool and grounds. very friendly staff. Lovely food in the restaurant.

Stayed in June 2022

Nothing

Pristine in every respect Room very clean. Pool amazing. Good restaurant and only 5 mins drive from a beautiful little port with numerous bars and restaurants

Stayed in September 2021

Breakfast is better to be skipped, a venue for private happenings - so be aware and warned for noisy nights when you are unlucky!

The pool is very nice, the room sufficient and decorated in a modern way

Stayed in August 2021

This is NOT a 4 star hotel (or even 3 star). It’s a wddding venue (and a very average one at that) with some accommodation. They have 45 weddings a year, and did not mention to us that our (thankfully only) one night stay coincided with a wedding. Even though our room was further from the event, the music was VERY loud and we had kids with us who struggled to sleep. Other guests had noisy neighbours who had attended the wedding and didn’t get to sleep until after 2am. The room was VERY average - we had an extra bed for one of our teenagers and he woke up to a bed full of ants in the morning. We were woken up at 2am by the TV a suddenly turning itself on (loudly). We tried to contact management late at night when we realised the noise issue and the General Manager had already gone home, and the event director said he couldn’t help. When the General Manager was available the following morning, he could not have been less helpful - he literally shrugged and told me he didn’t care and that ‘no one else has ever complained’. I work in hotels and this is the kind of management that speaks of regular and frequent complaints but no need to do anything about it as they are unlikely to have repeat business anyway. We had booked a room only rate, but I asked for breakfast to be included given the events of the night before. They grudgingly agreed, but breakfast was an absolute disaster. Breakfast finishes at 9.30am, which is very early for a weekend - but we arrived at 9.10am to a very busy restaurant, one waitress working (who was totally overwhelmed and dealing with complaints from every angle) and when we finally got her attention at 9.28am she told us we could not have coffee/ tea as breakfast finished at 9.30, even though we’d been trying to get served for the last 20 mins. The buffet was poor. This hotel was good value, but the stay was such a disaster and the management so appalling, I will raise a dispute with my credit card company.

Good location

Stayed in September 2023

Some staff were a little disorganised

Lands, Pools

Stayed in August 2023

Breakfast staff did not bring our drinks until asked multiple times Power was out for 2 hours and no reference to when it was restored Kids going to bathroom in pool and no clean up completed

Stayed in August 2023

Air con non existent in room even after complaining 3 times. room was 26 at night making it impossible to sleep. ants nest as well inside air con unit. only one key allowed. when we asked for another key was told no. only have the one. One morning at 6am the door tripped, sending out a very very loud noise. to stop this we had to open the door and present the key card….. the key card system seems very old as the doors still have key locks. room was also very dirty. floors not cleaned at all. on day two lost cold water. luckily we spent most of the late afternoon/evening out so didn’t effect us to much other than not being able to shower. definitely not a 4 star hotel.

pool area very nice, breakfast was nice. grounds well kept. lots of space around grounds. very beautiful.

Stayed in May 2023

The room was a long way from the dining room. Good that it did not rain. The noises from the neighbouring rooms were not to be overheard. On our second day we had no hot water in the room. Although the hotel was open, no wine card available, the information about the hotel and area was not working via the QR Code. We were told Computer problems. A long way from the car parking area to the rooms. Transfer via Golf cart.

Not very much

Stayed in April 2023

the breakfast was fairly average and usually ended a little earlier than stated.

the rooms were very spacious and comfortable.

Stayed in September 2022

Posto incantevole, assolutamente da ritornare

Stayed in July 2022

Breakfast was super basic, staff didn’t help take luggage in. Facilities were very basic

Stayed in June 2022

Information needed for meals in print..on a scanning app at moment.

Clean room breakfast pool

Stayed in June 2022

It was a wedding night when we arrived so it was very noisy. You can ear everything from outside the room (someone from the room next to us was sick) so we had to switch to another room. In the second room it was a mosquito attack, So had to change again in the middle of the night. The staff weren’t wearing a masks at all! When I asked from manager about it he was very surprised like he never heard of COVID-19.

Stayed in September 2021

The only thing I didn't like, was leaving. So we go back as soon as possible.

The staff of Cassale Murgese is amazing. I have seldom had such great service and welcoming people when staying at a hotel. Next to that they have a beautiful garden and a really big swimming pool with a bar and restaurant. At night all the trees are lit which looks amazing. If you're traveling with you family, this is a really good place to stay. We really recommend it!

Stayed in July 2021

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Stayed in September 2023

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Stayed in August 2023

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Stayed in August 2023