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  5. Reviews of Cosmopolitan Hotel

Reviews of Cosmopolitan Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Francesco Baracca 187, Novoli - San Donato, 50127 Florence, Italy

#228 of 374 hotels in Florence

Guests' Choice

Review Score

Based on 454 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    7.7

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    7.0
    Good place to stay near the airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very few parking spaces and difficult to find parking on the street Small and older room

    Good location, close to the airport, 5min by car Comfortable bed Coffee and tea machine available

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Convenient
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not too many restaurants around. A lot of traffic.

    Nice quiet and comfortable room. Very clean. There was a kettle and a coffee machine available at the room, convenient for a quick breakfast. Parking available. Walking distance to the train station that leaves you in Florence city center.

    Stayed in March 2024

  • Reviewed: April 27, 2024

    9.0
    Nice hotel, clean, quiet on inside, friendly and helpful staff, close to airport.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    We liked the location due to our schedule, but it is not close to the main part of Florence. It is on a busy street, but the rooms and the hotel are very quiet. If you need a bigger room or a bathtub, ask. They have breakfast but we didn't try it.

    Staff nice and helpful. Desk seemed to be staffed 24 hours. Cold bottle of water on arrival. Stayed 2 separate days. First time the room was very small but it was configured so it worked and we did not feel too cramped. Second visit the room was a good size. Clean. Good lighting. Quiet. Second visit had a bathtub. I liked that. But the shower was good too. Had the feeling that the rooms were recently renovated or well maintained. Though quiet, it is convenient to the airport. We chose this place because it was close to airport, good ratings and reasonable price.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Helpful reception staff. Large bathroom, comfy beds
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some street noise through night

    Good location for early flights at Florence Airport. Not a great location for dining and sightseeing although close to tram line that runs to downtown Florence and to Airport.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Customer Service really does still exist.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Being quite isolated there are not many dining options around so maybe the introduction of some room service items or liaise with local restaurants to provide a delivery service.

    We had a couple of issues with our room ( TV did not work and safe was also broken ). The staff gave these issues the utmost attention and had them fixed immediately. Add to that they gave us a free bottle of red and some nibbles to apologise for the inconvenience speaks volumes of good old fashioned customer service. They had parking also along with really helpful reception staff.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Good clean business hotel near airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is a good business hotel in convenient location for travelers, not so much for sightseeing.

    We stayed here the night before our flight out because it is close to the airport. The front desk called us a taxi and we were at the airport in a few minutes.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Kind and helpful staff!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The two gentlemen who worked at the reception were extremely kind, patient and helpful even we have arrived to the hotel late. We have lots of luggages but they helped to all of these. They have helped us about parking our car. They are really good at about problem solving. Thank to them for their kindness.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Good quality room for good price
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Free parking 7 min walk to tram Easy to get to city centre Friendly staff Spacious room

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Great stay for Florence
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    .

    7 minute walk to the tram that takes you straight to city centre. Everything else is then walkable. Good location for us as we could keep our car in the hotel’s free parking and go to the city by tram. Room was a good size as in photos and quite clean too. Area was quiet and bed was comfortable

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Convenient property to tge airport. Staff was very helpful and responsive.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the rooms wasn’t adequate. The bathroom was bright but insufficient lighting in the rooms.

    Close to the airport

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    very comfortable for a one night stay. The staff was very helpful and considerate.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    the tub did not drain well and the drain looked dirty

    the chairs in the room and the decor. The bed was very comfortable.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    9.0
    A great hotel, super clean and great service!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is a little outside the city.

    Really clean rooms, shower was very good and bed was very comfortable. The staff at reception were always super polite and helpful 24/7. Location is pretty good, nice restaurants nearby too if needed.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Very nice and convenient stay for a morning flight
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise outside

    Very clean, breakfast had a nice spread, staff was helpful, close to the airport

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    The reception was very nice and helpful. Definitely a 5 star for the sympathy and care.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    The curtains of the room 405 did not stop the Sun light to burst through the room in the morning. This caused bad sleeping after sunrise especially. Also the walls need cleaning as they have several marks and even a dead bug in the curtain.

    Good products, but the variety was low.

    Stayed in March 2024

  • Reviewed: November 20, 2023

    7.0
    Helpful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was very small, walls were not as clean.

    I was able to check in 30 minutes before check in. Staff was very helpful

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    Great overnight stay! Thank you!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cozy room, phenomenal staff and walking distance from great restaurants

    Stayed in November 2023

  • Reviewed: November 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room with Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly and accommodating.

    Stayed in October 2023

  • Reviewed: November 8, 2023

    8.0
    Great hotel close to the airport
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was small, but typical of Europe.

    Proximity to airport. About a 5 min drive (depending on traffic and how many turns you miss!) Free parking. Staff was very nice. Room was comfortable. A few restaurants/bars close by.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    7.0
    Convenient to the airport
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to the airport.

    Stayed in September 2023

  • Reviewed: November 4, 2023

    8.0
    Good close airport hotel
    • Leisure trip
    • Couple
    • Comfort Double Room with Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Room a/c was just okay. They lent us a fan and that helped a lot.

    Great staff. Good location for a flight in the morning. Parking for your car.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    Good hotel if you need something near the airport.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The shower was difficult to handle, but they attempted to fix it. And the air conditioning in the room was impossible to set.

    Good location near airport and had nice public spaces. The breakfast was very good, as hotel breakfasts go.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    7.0
    If you need somewhere beautiful but overpriced and uncomfortabe to sleep, this is it.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 3 nights

    The room is clean, but the fridge didn't really get cold, the thermostat didn't shut off at the temerature we selected, the pillows were too thick (I slept like my head was against the wall), there were no wall plugs available for use. We had to disconnect on of the lamps in order to use power. (The bed was plugged into the wall behind it, and the bed has two plugs on each side, both of which were occupied on each side...)

    The hotel looked nice, and the bathroom was spacious...

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Staff was the best gesture, appreciated the 5 am cappachinno!!
    • Leisure trip
    • Couple
    • Comfort Double Room with Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Area is not “touristy, few restaurants

    Modern, clean

    Stayed in October 2023

  • Reviewed: October 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Double Room with Bath
    • Stayed 4 nights

    The street is verny noisy, and it can be heard in the room. Once we go to eat breakfast in the hotel, it was not the best and i think it was a little too costly.

    Excellent hotel, very kind and friednly staff.

    Stayed in October 2023

Showing 1 - 25

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