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  5. Reviews of Hotel Desirèe

Reviews of Hotel Desirèe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Fiume 20, 50123 Florence, Italy

#266 of 373 hotels in Florence

Guests' Choice

Review Score

Based on 260 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was a bit confusing at first, but accommodations were great. Short walking distance from the train station, grocery, and landmarks.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Close to the train station
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a constant sound of water draining from the refrigerator, the bathroom drain pipe was blocked, and the bathroom water was too small and not hot.

    The staff are friendly and enthusiastic

    Stayed in March 2024

  • Reviewed: January 3, 2024

    9.0
    Great choice for overnight stay in Florence
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Staff welcoming and cheerful. Very close to the station. Very clean. Abundant and varied breakfast available in a room with a picturesque view of the rooftop.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    It was OK. There were many hotels all around the area but we can't compare this hotel with others.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    The coffee maker made too much noise. There was some noise from the street by running cars. The elevator was difficult to use or did not work well. We had to carry our luggage via stairs. The room had mushy smell.

    The location could not be better. The breakfast was fair.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast spread is basic and can be improved a bit

    The location is very close to the train terminal and in close proximity to the tourist attractions. The staff are really helpful, we were allowed to deposit our luggage prior to check-in time.

    Stayed in December 2023

  • Reviewed: November 26, 2023

    9.0
    Excellent location near the train station and the main landmarks
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and the location

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    It was a comfortable stay, excellent location, breakfast was good,
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Bed was hard, pillows nearly non-existant, not comfortable. Noisy at night but unsure if it was this floor or one above.

    location was excellent. Right near trains/buses/markets and main squares

    Stayed in November 2023

  • Reviewed: November 20, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Very old building and it was very loud from the street ( even if you close the window)

    location is perfect, just 3 min from the railway station and 10 min from the center (on foot). The staff is very friendly, and breakfast is simple, but you can find something to eat.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    7.0
    Very suitable for a city break in Florence.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    The hotel is convenient for the railway station and for walking into the city. Our room was very pleasant and spacious, and a good buffet breakfast was served in the breakfast room.. this could be crowded at times.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The personnel was extremely kind and available for our needs. Breakfast room has stunning view. Very conveniently located close to the train station, in our case it was perfect.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    9.0
    Perfectly located building, very nice and helpful staff.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect location, good condition for an old building. Nice elevator 👍

    Stayed in October 2023

  • Reviewed: November 1, 2023

    7.0
    It is acceptable because I only stayed one night!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room walls were filthy and wallpaper peeling. It had a smell that was not great with an air freshener that was worse. The top Covers and blankets were not So desired!

    The location to train station was perfect. Although I thought there was parking, there was not. The breakfast was good and nice set up! The staff were friendly, not warm though. Expect less here. I stayed across the street and the staff were warm And provided maps And made sure all My needs were met! The bed was clean and relatively comfortable.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    9.0
    Good stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The room was really small and so was the bed. But it was not much of an issue as I was alone.

    The location is great—just across the train station from Florence and near the market and all tourist attractions. The staff was very helpful, and the breakfast options were decent.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very small room and toilet No sound isolation (you hear everything in the hotel) One functional plug of electricity (the other one for the small fridge)

    Very nice helpful staff Good breakfast Very close to train station Walking distance to center of the city

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Thoroughly enjoyable stay, friendly staff, lovely room and atmosphere.
    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 5 nights

    Authentic feel

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Nice room good location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights

    Bathroom soaps and supplies not replenished

    Great location,good breakfast , friendly staff

    Stayed in September 2023

  • Reviewed: September 29, 2023

    7.0
    Good hotel near the train station with easy access to the center of Florence.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    To get to reception, one has to take a small, old elevator to get to the second floor. While the pictures on booking.com suggest that the hotel is the whole building, there are two other lodgings that share the building.

    location was good with short walk to the duomo with lots of restaurants along the way. breakfast was excellent in a very nice dining room. the room was a decent size and was clean and comfortable.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    The location is perfect , staff was friendly , all facilities are pretty good.
    • Leisure trip
    • Group
    • Family Room (5 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was good, room was clean and comfortble , cleaning every day. We had perfect time sitiing in the balcony with a glass of wine .

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Coffee in the morning is not tasty.

    Personal is very friendly and always ready to help.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to complain about.

    The location to the train station and main attractions was perfect! The staff was friendly and helpful. The rooms were clean and even had a mini fridge! Breakfast wasn't large but totally sufficient with a variety of options.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Perfect place for an overnight in Florence. Good value for money.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    Very nice place to stay
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There weren't any disadvantages at all

    Really nice localisation (10 minutes to Il Duomo and 2-3 minutes to the station), beautiful view from the room balcony and good breakfast offer. Highly recommend it for such price!

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    Great location and value for money
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only complaint the beds were not very comfortable

    Lovely room and staff and so close to the station and walkable to most things

    Stayed in August 2023

  • Reviewed: August 12, 2023

    7.0
    Great value close to the central train station.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Property could use refreshing, looks worn but was clean.

    Great location and value, needed to be close to the train station as we were just there one night. Nice staff willing to store luggage and help with questions.

    Stayed in July 2023

Showing 1 - 25

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