It was cold in the rooms in September and cleaning ladies often let the windows open although it was less than 10 degrees outside.

For a small extra fee, they allowed to take my cat with me. The other itself is a bit outdated, but the rooms seem to be rather recently renovated.. so the room was modern and with cozy design. I did not have breakfast there, but the buffet dinner was with very good selection.

Stayed in September 2023

A twin room on the first floor was not what we asked for BUT after we complained we got a double room on the second floor which was much better

Good value for money

Stayed in September 2023

Room facing the main road, noisy if the window opened. Quite warm, didn't rest well. Didn't feel welcomed when checking in. It was a total opposite experience with the other hotels in nearby resorts where I had good feelings. I asked the lady at the reception two times for the bus stop to Cesana, and she told me two times wrong bus stop ! Thanks to the man who overheard our conversation and came to show me the correct bus stop. I travelled extensively in mountain resorts in Europe, this is my least favourite place.

Location

Stayed in August 2023

Parking on street.... not really a complaint but prefer to be parked off street

Central location.... friendly helpful staff

Stayed in July 2023

Very clean, modern nice location

Stayed in August 2023

The sloping window curtains once closed, couldn't be open again...

Friendly staff, good location, rich breakfast buffet, locked bike storage.

Stayed in August 2023

Very clean, very convenient. Very good.

Stayed in August 2023

There isn't really a lobby or bar, or at least it wasn't obvious that it was functioning as such: there is a room next to the reception that looks like it, but the bar didn't seem to be manned and it was playing kids TV half of the time one evening. A balcony would have ben great but we didn't see that option when booking.

We had a smooth check-in and check-out experience and the 3-bed room had plenty of space for our bags. Half of the hotel has mountain-views and those are awesome. The other have must have a view on one of the main streets, which won't be as great. Breakfast was very decent, with fresh fruit, pancakes and croissants, eggs & bacon, etc. We did not try the restaurant in the evening, opting for pizzerias across the street (try Baby!). We could park our car for free behind the hotel.

Stayed in July 2023

The beds were extremely hard. When we went to pay our bill the night before we left as we were leaving at 6:45am to get our early flight home the next morning the staff member behind the desk was not impressed as she had already done the end of day banking. It clearly says at reception that you can check out between 8am and 10pm and we were there to pay our bill at 9:45pm. She insisted we came back the next morning at 7:30 to pay our bill but we had to explain quite a few times that this was not possible as we had to leave early to catch our flight back to London. She was not very happy with this and was quite miserable with us when we paid our bill.

It was very clean and tidy and the location was perfect

Stayed in July 2023

Really good location excellent for price good breakfast buffet

Stayed in July 2023

Restaurant below can be noisy.

Stayed in July 2023

The staff was not friendly, especially the woman at the front desk. She was borderline rude when asked for anything, like we were a bother for asking any questions. The rooms without a balcony open onto the Main Street through town, we fortunately switched to a balcony room or it would have been cramped and noisy. It would be great if rooms had a mini fridge.

The view from the balcony was excellent. There were many trails to hike.

Stayed in July 2023

One night it was a bit loud due to the fact that some group of students were staying, but after 10 pm more or less it was quiet.

Very nice room. No problems withe the parking on the roads around the hotel. Few restaurants just across the street.

Stayed in July 2023

Amazing location and experience in Sestriere.

Stayed in September 2023

N/A

Everything

Stayed in August 2023

Nothing. It was fantastic.

The price, amazing value. The dinner was absolutely superb.

Stayed in September 2023

The staff at the reception was not good in many ways: - first I tried to contact them through different phone numbers and email address and never replied, once they did just to tell me that they would call me back and never did. It was kind of an emergency because the border with France was close because of a demonstration and I was not being able to get to the hotel. - when I got to the hotel (much later than expected) they made me open my huge luggage and showing all what I had inside in the middle of the lobby to show my ID that was in the bottom, instead of just letting me go to the room first and wait 5 min for it. I had already show my partner ID, it is not like we were terrorists, and the room was paid in advance. - when we left, I left the key in the desk of the reception and they shout "wait, we have to check that you paid" and everybody at the lobby was looking at me as if I was running away without paying, and yet, I had already paid in advance.

The hotel was good and the value for money too.

Stayed in August 2023

Nothing. Everything was perfect.

The hospitality of the staff from the first greeting at the checkin… The cleaning staff were friendly and caring. The host at the return t remembered my name and welcomed me to the table. 5-stars!

Stayed in August 2023

Nothing

Everything

Stayed in July 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023