Piazza Duca D'Aosta 9, Central Station, 20124 Milan, Italy
#66 of 444 hotels in Milan
Guests' ChoiceBased on 288 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.8
Facilities
8.9
Staff
9.1
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Morag
United KingdomThe spa facilities could have been explained as it was only by having a nosey we discovered a lovely relaxation room and additional facilities!
The staff, they were excellent and the hotel was beautiful
Stayed in April 2024
Reviewed: May 1, 2024
Mehak
United KingdomThere breakfast options available at the buffet could be better and more diverse. We had to keep ordering anything we wanted from the waiters and then they had to bring it from the kitchen.
It's in the most perfect location, we had the best time there. The staff is so lovely and the rooms are so beautiful.
Stayed in April 2024
Reviewed: April 18, 2024
Carmella
United States of AmericaExcellent service. The staff were fantastic Room was big and comfortable Newly remodeled. I will come back here again
Stayed in April 2024
Reviewed: April 8, 2024
David
United States of AmericaNothing
Awesome place
Stayed in April 2024
Reviewed: April 3, 2024
Laurence
SwitzerlandThere was nothing we didn't enjoy from our stay at the hotel.
My mother and I stayed at the hotel for 3 nights and we greatly enjoyed our stay! Top reasons: - The location of the hotel. - The free shuttles that go from the hotel to the city center. - The hotel personnel are all extremely kind and efficient. A special thanks to Martina N. & Edoardo F. from the reception that went the extra mile to answer all our questions. - The SPA and fitness area: clean, spacious, excellent equipment, functional and well designed. - The hotel room and the beds that are extremely comfortable.
Stayed in April 2024
Reviewed: March 24, 2024
Joe
United KingdomNothing it was the perfect stay
Flawless absolutely beautiful
Stayed in March 2024
Reviewed: March 23, 2024
Dr
United States of AmericaAmazing Staff. Courteous and Accommodating.
Stayed in March 2024
Reviewed: January 22, 2024
Margaret
United States of AmericaToo far from Duomo etc Needed to take subway
The marvelous American style Bar and wonderful bathroom
Stayed in January 2024
Reviewed: January 10, 2024
Marina
United KingdomIt is a very beautiful and modern hotel. Very spacious and located right on the corner of the railway and bus stops to all directions.
Stayed in December 2023
Reviewed: January 8, 2024
Puey
SingaporeNothing
Conveniently located to Centrale station
Stayed in December 2023
Reviewed: January 7, 2024
Michael
United States of AmericaA bit spartan, scratched/stained headboard, not very close to the city center.
Excellent restaurant and bar, clean and spacious room, well designed and beautifully decorated common areas.
Stayed in December 2023
Reviewed: December 21, 2023
Lisa
GermanySome parts of the paint on the walls came off but nothing too big of a deal.
It was a luxury experience with exceptional comfort and prestige. The staff were incredibly nice and capable. The facilities were luxurious and cozy at the same time.
Stayed in December 2023
Reviewed: December 2, 2023
Adedayo
United KingdomExcelsior hotel was fabulous. Thank you to Fabio for making our stay memorable.
Stayed in December 2023
Reviewed: November 20, 2023
Jurg
Switzerlandroom without balcony
prime location and super friendly stuff
Stayed in November 2023
Reviewed: November 13, 2023
Mohammad
Kuwaitthe room service food I ordered did not meet my expectations in terms of taste, presentation, and overall quality.
I am pleased with the hotel's convenient location, cleanliness of the rooms, quality of the breakfast, and the friendly demeanor of the staff.
Stayed in November 2023
Reviewed: October 27, 2023
Stephanie
NigeriaNothing at all
I wish I had more time there. Was absolutely beautiful. Wonder what their suite would look like.
Stayed in September 2023
Reviewed: October 13, 2023
Anthony
United States of AmericaRoom. Breakfast
Stayed in October 2023
Reviewed: October 13, 2023
Luigi
RwandaExcellent breakfast! GREAT and outstanding service.
Stayed in October 2023
Reviewed: October 11, 2023
Peter
AustraliaExceptional location and very well trained staff, good food.
Stayed in October 2023
Reviewed: September 9, 2023
Gavin
IrelandRoom and the price was very expensive.
Rooms are comfortable but small. we were not happy with the condition of the first room. Second much better. great location
Stayed in September 2023
Reviewed: August 30, 2023
Michael
United Kingdomview from room
all round great hotel
Stayed in August 2023
Reviewed: August 22, 2023
Adrienne
United States of AmericaSurrounding neighborhood
Exceptional service and concierge and right across from Milano Centrale station . So convenient if traveling by train. Rooms and beds are perfect and staff is amazing. Surrounding area is very grungy and dirty though
Stayed in August 2023
Reviewed: August 16, 2023
Jacqueline
United KingdomFurniture in bedrooms was damaged and shabby
Stayed in July 2023
Reviewed: August 12, 2023
John
United States of AmericaThe location of the breakfast room was fine. However the bacon was best described as raw. I spent 5 nights and the bacon issues never got better although I complained daily.
Stayed in August 2023
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