Nothing

The location and garage, hospitality and service were second to none. Happy to have choosen this hotel.

Stayed in April 2024

Some outdated elements. While the decor may not be cutting-edge, the cleanliness and comfort provided ensured a nice stay.

All staff was friendly and efficient, our stay was during Easter holiday and everyone was super helpful, kind and joyful. Breakfast had sufficient options, lot of local cakes and fruits. Room was spacious and clean. Location of the hotel is good, walking distance of centre and easy to access by car.

Stayed in April 2024

Very hard mattress

Centrallisimo

Stayed in March 2024

The breakfast was not so good. Limited choice of fresh fruit and pastries.

Very helpful staff Spotless

Stayed in March 2024

Clean and free parking!

Stayed in January 2024

met my expectations

very good location in town large comfortable room and bed private garage

Stayed in December 2023

Breakfast could be a bit more generous in the warm foods selection. Underground parking however requires some driving skills too!

Original room was fine but we had a small issue with hot water in the room. Management promptly acted with many apologies and they took to transfer our things and upgraded us to a superior room that was simply brilliant! Parking facility for free in Sicily (as it should be!) is an added bonus!! Highly recommended!

Stayed in November 2023

Coffee maker in room.

Breakfast was very good and excellent location

Stayed in November 2023

Noise from the streets around.

Great and helpful service! Parking in the facility. Bottle of wine at check out!

Stayed in September 2023

Breakfast could have been a bit richer

Very clean and spacious room, very friendly staff, tasty breakfast, nice location

Stayed in August 2023

Central location, large room. Value for money The reception staff was very friendly and suggested a nice place for dinner

Stayed in August 2023

Location is perfect. Staff are friendly and very helpful. Salvatore (I hope I spell your name correctly) is particularly mentioned here as he is really helpful, he gave us a lot of tips for places we should visit - thank you.

Stayed in July 2023

Everything was amazing, from the hotel to the staff. Definitely recommended!!

Stayed in July 2023

I do not know what to say against this hotel because it met my expectations

The rooms very comfortable the location reachable friendly staff and the food very good

Stayed in May 2023

Everything was to our liking g would love to visit again

Hotel staff was very helpful and friendly, always there to answer our questions. Very friendly with our 10 year old son

Stayed in May 2023

ground floor room

location

Stayed in May 2023

Nothing. (only the location was far away from Catania and the train station).

Everything:) Thanks to all the staff there, they are so kind and lovely staff. They were always happy and ready to help me in everything. I recommend this hotel for a perfect stay

Stayed in April 2023

I liked everything!

It was located close to the Duomo and shops, restaurants and beautiful views from the roof terrace. Breakfast was ample and delicious. the front desk personnel could not have been nicer. Our room was beautiful with a comfortable bed, beautiful shower and bathroom, TV and it was spacious. We will stay here again!

Stayed in March 2023

There was no Wi-Fi signal in the top floor rooms so important emails etc have to be dealt with in the downstairs reception. No tea making facilities in the room, no drinking glasses although there was an empty fridge after being told at reception on check in that there was a mini bar. Although not a problem with the hotel, the location was about 30 minutes by car to Catania city or a €10 taxi ride / 30 minute walk to the local train station at Acireale.

The staff were very friendly and helpful from even before the trip assisting with instructions on how to get to the hotel using public transport. Very helpful organising the many taxis required to get anywhere. Room was very clean an comfortable. Continental style breakfast was ok although a little confusing on whether you need to serve yourself from the single button press coffee machine or did someone actually serve coffee from the proper machine...they did serve you coffee but you had to ask for it rather than them offering on the first couple of days. You must try the café diagonally opposite the hotel in Piazza del; Garibaldi (Caffe Chamarel), staff/owner amazing people and very welcoming with great food and wine.

Stayed in March 2023

The hotel is very central.

Stayed in February 2023

Breakfast could have been better, I would have liked to have seen less cake (there was so many varieties) more healthy options, oats, Greek Yoghurts, fresh fruit, some fresh bread that can be toasted, nuts and seeds. The cappuccino was very nice though!

The excellent service started before we arrived at the hotel during a phone call with Giuseppe who advised me on where to eat and where to go once in Acireale. We arrived a little earlier than the allowed check in time but Giuseppe was so kind to make sure we were in our room within minutes, we also had an unexpected upgrade which is always a bonus. The room was spacious and clean, the temperature was comfortable and so were the beds, we all slept very well. Reception staff were always ready to help with the many questions I had and pointing us in the right direction to the local sites and eateries. The service was top class, even when I was on the train on the way home they had telephoned me to make sure that we had caught our return train on time. Brilliant! Giuseppe is a big asset to this hotel, he knew everything and made us feel welcome. I am even thinking to book again next month.

Stayed in January 2023

nothing

This hotel is one of a kind, first of all the staff are extremely caring, when we arrived the young girl at the front desk answered all our concerns and provided us also with a plug compatible with our country. the staff makes sure you feel like home. The rooms and hotel are very clean. we also liked the fresh breakfast also providing us gluten free bread and gluten and egg free biscuit. will for surely recommend and will visit again.

Stayed in December 2022

nothing to complain

the location was excellent, the staff were extremely helpful and supportive.

Stayed in December 2022

Shower in room Standard is rather small

central location, own safe parking garage, very helpful staff, good price

Stayed in December 2022