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  5. Reviews of Grand Hotel Excelsior

Reviews of Grand Hotel Excelsior This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Papa Leone X 32, 84011 Amalfi, Italy

#16 of 32 hotels in Amalfi

Guests' Choice

Review Score

Based on 192 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with Balcony and Sea view
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location with shuttle service

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Panorama Staff

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Fantastic view, nice staff, very good value for money
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with Balcony and Sea view
    • Stayed 3 nights

    There was no such

    Fantastic view, nice staff, very good value for money

    Stayed in April 2024

  • Reviewed: January 12, 2024

    10
    Great end to a holiday
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool was not heated

    Shuttle, service the staff, breakfast was good.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    It is out of Amalfi so not many restaurants near, tit is narrow roads with limited pavements.

    The restaurant in the hotel was very good. The shuttle bus system worked well.The view of the sea from the hotel was fantastic.

    Stayed in September 2023

  • Reviewed: October 26, 2023

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel beach was closed during our stay

    Very pretty place, extremely helpful staff. Good shuttle service to the town.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Prestige Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Awesome views and rooms.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Great would stay there again
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with Balcony and Sea view
    • Stayed 4 nights

    Nothing that I did not like

    Great breakfast

    Stayed in October 2023

  • Reviewed: October 16, 2023

    10
    wonderful view, hotel shuttle bus service, nice breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights

    far from the city center, but the hotel shuttle bus made it much easier.

    The hotel has a wonderful ocean view. The room was clean and comfortable. The breakfast was very nice. The shuttle bus to the town center was really helpful. All the staffs were friendly. We enjoyed our stay.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    A tranquil view of Amalfi
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    I liked everything. No complaints

    We loved the location. Perched above Amalfi it's a 10 minute shuttle ride from the hotel to the center of town. The shuttle is included and ran in 15 minute intervals. The scenery and peace and quiet of the hotel were fantastic. They have a beautiful pool area. The food in the restaurant was better than what we had in Amalfi. The local wines were great as well. The hotel also has a private beach club which you can use daily until 5pm if I remember correctly. The last shuttle to the hotel might have been at 5.30pm. The beach was great and they have a snack bat/bar which makes an outstanding hamburger.. The overall experience was great. We had a newly renovated room where we enjoyed the seaview balcony very much on the morning and evening. We are already planning our return visit next September Be open minded as some of the resort is not renovated as of yet. The lobby area has classic, Amalfi coast charm. Like anywhere else. Be nice to people and you will receive the same in return.

    Stayed in September 2023

  • Reviewed: October 11, 2023

    10
    Great
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    BEST bathroom we had during our Italy stay Shower was wonderful Room was very clean and comfortable The view was EXCEPTIONAL Great breakfast with many options Shuttle always available Great for peace and quiet

    Stayed in October 2023

  • Reviewed: October 9, 2023

    9.0
    Sweet refuge above Amalfi bus tourism
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    All good

    Peaceful - great view - great pool - out of the over-touristed famous villages - but frequent quick and comfortable shuttle when u do want to brave it. Amalfi Coast is beautiful but way too crowded w bus tours etc. If u do want to go there - and u prob shd - this is the only peaceful and somewhat affordable option. Staff super helpful -all of them - notably Giuseppe “Peppi” in restaurants.

    Stayed in September 2023

  • Reviewed: October 9, 2023

    10
    We liked so much the hotel thatbwe are already planning our next stay.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast service was a bit overwhelmed and could be better organized.

    We were greeted by smiley and friendly staff. They have been very helpful to accommodate all our needs with efficiency and always with the smile. The road to the hotel is scary for a first time comer to Amalfi and we preferred to use the free shuttle of the hotel. The rooms are all looking to the sea and the view is breathtaking. The rooms are spacey and very clean. Great hotel for your Amalfi coast holidays.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Great holiday stay
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    The View was wonderful. The swimming pool and private beach were wonderful, the shuttle bus was wonderful, food and staff was very good.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    10
    Amazing experience with breathtaking views
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with Balcony and Sea view
    • Stayed 7 nights
    • Submitted from a mobile device

    Throwback luxury to 60’s with all the amenities and comforts of today

    Stayed in October 2023

  • Reviewed: October 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights

    Great view from the room and the whole hotel. The staff were very helpful and the shuttle bus down to the town made the hotel a very convenient place to stay. The beach club is also a great bonus. Would recommend staying here.

    Stayed in August 2023

  • Reviewed: October 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    A little far from town, but shuttle is provided every 20-30 min. Shuttle back up to the hotel can be very delayed due to traffic.

    Staff was delightful, beautiful property.

    Stayed in September 2023

  • Reviewed: October 1, 2023

    9.0
    Great hotel with an amazing view.
    • Leisure trip
    • Couple
    • Prestige Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    The restaurant & room service. Slow service at the restaurant and staff was not very friendly. One very bad experience with our room service order which was ordered at 18:30hrs for delivery (room service stops at 20:30hrs so you can pre-order) at 20:00hrs was cancelled by the kitchen at 20:20hrs, because the restaurant was too busy. This was the only real issues we had during our one week stay.

    The location offers fantastic views of the Amalfi town & coast and the facilities are excellent. The staff at reception and shuttle drivers were all great & very kind.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nithingy

    We throughly enjoyed our stay. The view from our room was spectacular, breakfast was perfect, dinner options were great, private beach was a plus and shuttle service was perfect. No complaints. Just perfect!

    Stayed in September 2023

  • Reviewed: September 29, 2023

    10
    Best Vacation Ever
    • Leisure trip
    • Couple
    • Economy Double or Twin Room with Balcony and Sea view
    • Stayed 10 nights
    • Submitted from a mobile device

    Can't really think of anything we didn't like.

    We loved everything! The staff, the hotel, the cleanliness, the pool, the private beach, and the food were top notch.

    Stayed in September 2023

  • Reviewed: September 27, 2023

    10
    Overall, the experience was above average and we would stay at this location again.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast offerings were just ok even though it was an included perk.

    Best view in Amalfi- amazing pool and dining at the hotel was very nice with superb table views. Amazing private beach access. Free shuttle to city center and hotel private beach was so convenient.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Grand Hotel Excelsior Review - September 2023
    • Leisure trip
    • Couple
    • Prestige Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    breakfast menu was very basic and could do with a few more cooked options.

    excellent staff, great rooms and beautiful location

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Excellent stay
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing much to say. It was really enjoyable staying there. If anything, it may looked dated, however, I believe that’s the style they’re attempting to portray!!

    Location was amazing. Poolside and rooms were great too.

    Stayed in August 2023

  • Reviewed: September 19, 2023

    10
    Luxury at its finest
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    This hotel is absolutely stunning. My husband and I stayed here for 5 days during our honeymoon and I would highly recommend it to anyone. The rooms were newly renovated and the hotel is kept in pristine shape. The restaurant there is fabulous and having breakfast on the balcony everyday was definitely a highlight. There’s a private shuttle that takes you to and from the hotel to the city centre and the private beachfront. We had the best time here!

    Stayed in September 2023

Showing 1 - 25

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