Via de' Cerretani 68, San Lorenzo, 50123 Florence, Italy
#69 of 376 hotels in Florence
Guests' ChoiceBased on 971 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.0
Staff
9.4
Value for money
8.6
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Almajed
KuwaitLocation is excellent, clean rooms and smiling staff
Stayed in April 2024
Reviewed: April 24, 2024
Sue
United KingdomNo bath only a large beautiful shower which was disappointing - after walking all day a good soak for aching legs was required.
Very central to everywhere. Reception staff were super helpful, especially Alesandro. A pleasant surprise was free afternoon tea as well as a free minibar (soft drinks only) and a bottle of water to take with you when you left the hotel after breakfast.
Stayed in April 2024
Reviewed: April 24, 2024
Alexandra
United States of AmericaI didn’t realize the room didn’t have air conditioning, so was very hot. We had to ask for a fan.
Location was amazing!! And the room was a great size & very comfortable. Staff was also very helpful.
Stayed in March 2024
Reviewed: April 21, 2024
Fatema
BahrainNothing
Beautiful hotel in a great location and within a walking distance from the train station. Very professional staff and clean rooms. Special thank to Mr. Sulaiman in the breakfast area he is so attentive and polite to all the guests making sure we all start the day with a beautiful energy and smile .
Stayed in April 2024
Reviewed: April 21, 2024
Camila
United States of AmericaLocation, facilities, food.
Stayed in April 2024
Reviewed: April 16, 2024
Kausalya
IndiaNothing
Location
Stayed in April 2024
Reviewed: April 15, 2024
Roa
Saudi ArabiaDecor and location
Staff is the best then the location
Stayed in April 2024
Reviewed: April 11, 2024
Fanya
United KingdomIt felt like the water was coming down in a trickle every time I would take shower, so the water supply in the bathroom could have been a lot better.
Everything was nice.
Stayed in April 2024
Reviewed: April 9, 2024
Michaela
United KingdomBeautiful hotel In perfect central location Very close to station Numerous shops and restaurants within the immediate vicinity Staff were very helpful, rooms beautiful and kept very clean
Stayed in April 2024
Reviewed: April 4, 2024
Trang
VietnamEverything
Stayed in March 2024
Reviewed: March 17, 2024
Ziv
IsraelBreakfast could have a bigger variety for vegetarian
The staff were great, and the location was incredible! Especially Souletmane, such a kind man. The room was spacious.
Stayed in March 2024
Reviewed: March 13, 2024
Aref
JordanExcellent Location. Excellent staff and I would like to give special thanks to Michela,Sara and Alberto who were so kind and helpful upon our arrival and during our stay
Stayed in March 2024
Reviewed: March 10, 2024
Suresh
SingaporeWalking distance from train station and other major attractions. Clean rooms.
Stayed in March 2024
Reviewed: March 10, 2024
Ben
IsraelNothing
The staff was wonderfull. My room was upgrated and i was very comfortable
Stayed in March 2024
Reviewed: March 1, 2024
Kerry
United States of AmericaLocation was perfect close to the train station and all the sights. The staff is so friendly and helpful. The rooms were very very clean which included a turn down service with chocolate every night.
Stayed in February 2024
Reviewed: March 1, 2024
Virginia
United States of AmericaWe love absolutely everything about Hotel Cerretani. Stephania, and Alberto are amazing! Kiara in breakfast room was so sweet.
Stayed in February 2024
Reviewed: February 28, 2024
Reema
KuwaitThe view of my window, sadly it was a wall.
The property was amazing, the 1 ladies in the reception Valentina and Sara were very welcoming. Sulaiman was very helpful during breakfast time.
Stayed in February 2024
Reviewed: February 26, 2024
Olivia
United KingdomRooms were too warm and there was no air conditioning due to the season - perhaps this can be reviewed(?)
Lovely hotel, staff were really friendly and location was ideal - we had a very pleasant stay!
Stayed in February 2024
Reviewed: February 24, 2024
Mohammed
Saudi Arabiasmell
Stayed in February 2024
Reviewed: February 24, 2024
Joy
FranceAll is great !
Stayed in February 2024
Reviewed: February 24, 2024
Mohanad
United Arab EmiratesThe only thing that I didn’t like is the sewage smell in the hotel.. At the begining I thought it was in my room..then I realised it’s on the entire hotel.. I suggest the mngt should look into this matter from the root cause.. As it’s bad to down rate the hotel for this issue only.. Other wise everything is super.
The location was wooow.. Just few mins from the cathedral and the center.. Literally 5 mins from the main metro.. I wanted to thank KIARA at the breakfast..she went extra miles with her services.. I will give her 5 stars 😊
Stayed in February 2024
Reviewed: February 22, 2024
Anthee
AustraliaNothing
Beautiful room, spacious and location was superb!
Stayed in January 2024
Reviewed: February 18, 2024
Hend
Saudi ArabiaNothing
Amazing hotel and location
Stayed in February 2024
Reviewed: February 18, 2024
Claudia
RomaniaNo water pressure in the shower.
Location, staff, breakfast.
Stayed in February 2024
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