The location was absolutely perfect: almost next door to the Duomo and across the street from the Riccardi Medici Palace. The breakfast was amaziung, and the room was very nice, although a bit small, but more than adequate. Finally, the staff were all extremely nice!

Stayed in April 2024

Breakfast was really good. Everyday fresh fruit , I love it . We stayed at a triple room and it was very comfortable for us. Room with a walk in shower bath was great. Every day they cleaned our room. Location is also great. For my next time visit to Firenze ı will again stay at your hotel.

Stayed in April 2024

Beautiful hotel and great location! Highly recommend.

Stayed in May 2024

The staff were warm and friendly. They offered great recommendations. The Happy Hour and Breakfast were first rate. The food always fresh and plentiful. The location was central to all locations yet not in the hustle and bustle of the tourist sites.

Stayed in May 2024

Very helpful and nice stuff breakfast is very nice

Stayed in April 2024

Nothing

We loved the style of the hotel which is really modern and luxurious. It is situated right in the centre of Florence yet it was quiet at night. The breakfast was amazing- such good quality and fantastic choice.

Stayed in April 2024

Fabulous location, 10 minutes easy walk to Florence SMN train station, the Accademia with David, Ponte Vecchio, as well as the ritzy shopping area of town. Many nice bars and restaurants are within easy walking distance. The room was a great size, spotlessly clean, and had lovely soft sheets and towels. Very nice to have a kettle and tea making items/ biscuits etc in the room as well! Lovely big bathroom but crazy tiny shower area with weirdly positioned rain shower head. Breakfast was an extravagant affair but for me the elaborate show of cakes and pastries was a bit too over the top. I can only hope someone benefits from what must be a lot of leftover food each day.

Stayed in April 2024

Great location and the most comfortable beds! Breakfast was fantastic as well as the service. I would stay here again!!

Stayed in April 2024

Everyone exceptionally helpful and friendly. Room spotless, great breakfast and location.

Stayed in March 2024

The size of the triple room was a little tight. The main bed was fine for me and one of my sons, but the pull-out single was small and uncomfortable for my other son.

Breakfast buffet was very good. Location cannot be beat. It is right where you want to be! And the staff were all very friendly, accommodating, and helpful in arranging transportation to the airport, providing sightseeing guidance, and pointing us in the right direction for a rooftop bar during the spectacular Florence sunset.

Stayed in April 2024

Nothing! I know it seems like a put up job but the Spadai made our holiday

Beautiful hotel with beautiful room & public areas. Spotlessly clean. The staff couldn’t do enough to make our staff enjoyable. From the wonderful barman who made me a great negroni, the restaurant staff who interpreted our strange coffee requests perfectly. Huge breakfast buffet that set us up for a day’s sightseeing. Oh & leave room for the happy hour buffet!

Stayed in April 2024

Everything was great. There was no gym only thing.

incredible location! staff was friendly, rooms were big. it was amazing, i will be coming back!

Stayed in April 2024

Excellent location and very good breakfast. Room was clean and nice size.

Stayed in April 2024

Nothing specific although my daughter said corridors outside rooms were a bit like being on a cross channel ferry

We had a junior suite for the four of us (2 adults and two teenage girls) which was really spacious, with comfortable beds, a large bathroom ( albeit with pointless jacuzzi) and very clean. Really good breakfast with lots of fruit- blueberries, raspberries, strawberries and Greek yoghurt plus the usual meats, cheese and cereal. Great location 5 mins max from Duomo and walking distance from the train station( for trips to Siena) but relatively quiet for central location. Really friendly and attentive staff in particular at breakfast where they remembered your name and what you had to drink!

Stayed in April 2024

The location is very convenient. It’s very close to the cathedral. The breakfast is amazing. You can have heaps of choices in the morning.

Stayed in March 2024

Great hotel, staff and location.

Stayed in April 2024

Great location, facilities and staff.

Stayed in March 2024

We reserved a second night and then were called and told that they couldn’t accommodate a second night. It was a real snafu and we had to pack up and move hotels the next day which really changed how we could enjoy our day. When front desk confirms a reservation they really should honor their commitment. Such comportment is unacceptable. The acting manager should have ensured the reservation was honored.

Location great. Room was wonderful - clean, super quiet, air in hotel was always fresh , great breakfast

Stayed in March 2024

Great location, great atmosphere created by the excellent team of staff. Nice facilities and rooms. Great breakfast. I don't want to make it sound too good, but it really was! Just worried that next time I will not be able to get a room as you all will be competing with me:)

Stayed in March 2024

Excellent location, great rooms with all amenities and comfortable spaces. Breakfast with many options to choose from 👌🏻

Stayed in March 2024

Every detail matters to them. Service, cleaning, attention…. We feel more than welcomed.

Stayed in March 2024

Nothing

Location was outstanding. We initially thought this was too close to the action but it turned out perfect for us. Close top everything in Florence. Room was excellent and the staff were kind and helpful. Breakfast was great and they provided afternoon snacks for free with paid drinks.

Stayed in March 2024

Good customer service, clean and tidy. Excellent location. The breakfast offers many food varieties, fresh and tasty.

Stayed in March 2024

This hotel is not cheap but it deliver its promises. All the good things in the review are true - good location, excellent service, comfortable bed, nice room, superb breakfast.

Stayed in March 2024