Nothing really

Perfect location for a concert at The Alcatraz (7m walk). Area was safe good connection metro to centre. Hotel was youthful and nice staff .

Stayed in May 2024

No English channels on the TV. No Netflix

New Hotel

Stayed in March 2024

We were right opposite the lift, so we could often hear the lift and people coming in and out of it otherwise nothing else to not like

The location was great, the train station was a 3 mins walk straight up from the hotel and took 15 mins to get to the duomo by metro, only a few stops! Also the bus stop and tram links are at by the station so you have various links to the city. The room was much larger than expected! And had a super comfy bed

Stayed in April 2024

The spacious room. Although some rooms are very small. but this time it was very spacious

Stayed in April 2024

The bathroom water drainage, it spells over to the room. The pillows are not my cup of tea

Away from the hassle of the city

Stayed in April 2024

While the hotel itself was good, I found the location to be a bit far from the main tourist attractions, which was a slight inconvenience. Additionally, the lack of designated parking for hotel guests was disappointing. The room rates seemed overpriced, especially considering that breakfast was not included.

Despite some minor drawbacks, I had a good overall experience at the hotel. The rooms were comfortable, and the staff was friendly and accommodating. If you don't mind the distance from the main sights and the lack of parking, this hotel can still provide a pleasant stay in Milan

Stayed in April 2024

There was very much dust in our room and the room wasnt well cleaned The beds werent well done we had to do our beds every day

I liked the breakfast and the localization of the hotel The reception staff was pretty nice and helpful

Stayed in April 2024

convenient location

Stayed in March 2024

Modern and good location

Stayed in March 2024

Good

Good

Stayed in April 2024

The breakfast could use some improvements. There were not many options to choose from and is way too expensive for what you get. There are better places around the hotel where you can have a great breakfast for less money. Also, I cannot speak for other rooms, but the shower in our room was poorly designed. There was no way to avoid getting the water out of the shower, but on the bright side, the cleaning lady was coming everyday :)

The staff was great, the room was cozy, but not soundproof as mentioned in the description. However, there was no problem with the noise. Moreover, the room was cleaned every day and the hotel has a very good location, close to restaurants, metro station and trams. You can get anywhere from there.

Stayed in February 2024

No usb to charge mobile, no English channels or smart tv to watch Netflix, the rooms aren’t sound proof

Room size, it’s huge!

Stayed in March 2024

Our room specifically was directly opposite the lift, so could hear it open/close and ping when it arrived.

Room was of a good size and clean, had all expected and needed facilities.

Stayed in March 2024

Nice and clean hotel. 5 mn walk from metro station. The supermarket is next door.

Stayed in January 2024

The neighborhood didn’t feel very safe to us, and the sound isolation isn’t the best as we could hear other rooms and the hallway.

The staff were very nice and helpful. We had a problem with our return flight and needed to leave in the middle of the night. We asked beforehand if they could maybe help us with a cancellation of the last night. Although we received a reply that it wasn’t possible because it was after the free cancellation period, when we arrived at the hotel they did try to help us at the reception, and even upgraded us to a junior suite. At our room we had another problem with a not working lightbulb in the shower, they sent someone straight away but after he couldn’t fix it they immediately changed our room, to also a junior suite. Apart from that the hotel was clean and quite nice.

Stayed in February 2024

Sound isolation could be better because we could hear everything from the rooms next to us and I’m sure they could hear us too.

Great location, connected to the center with the metro, clean facilities and friendly staff.

Stayed in February 2024

breakfast

big bed

Stayed in January 2024

Lift, slow, only one

Cleanless

Stayed in January 2024

we had to book two rooms since we were 5 in the family

very near to the consulate, grocery stores, train station

Stayed in December 2023

No kettle in the room, would have been nice to have one, especially because it's winter. More amenities would have been welcome. The metal furniture makes loud clangs as you touch it, could hear it from the neighbors too.

We were given a free upgrade to a larger room. The room was clean and spacious. Bathroom was clean.

Stayed in February 2024

We really liked the room, it was very clean. Good Located Kind staff. In my opinion the breakfast should be better, maybe with fresh bread and homemake cakes

Stayed in January 2024

Everything was good, no complaints.

Room only, location was ideal close to Metro. Supermarket nearby, close to restaraunts.

Stayed in January 2024

Nothing

Great hotel, big room, comfy beds, very clean. Helpful, friendly, staff. Great location for gig at Alcatraz.

Stayed in December 2023

Breakfast was value for money.

Stayed in January 2024