Via Castagneta 19, 24129 Bergamo, Italy
#3 of 26 hotels in Bergamo
Guests' ChoiceBased on 169 hotel reviews
9.2Cleanliness
9.6
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.8
Value for money
9.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Mark
HungaryExcellent hotel, very friendly staff, actually not as far as it seems. Will definitely return.
Stayed in April 2024
Reviewed: April 21, 2024
Anthony
United KingdomLike the tiled floors/ wi dies and views
Old traditions, felt like I was in proper Italy not so touristic
Stayed in April 2024
Reviewed: April 20, 2024
Alina
RomaniaWe visited in March, would have enjoyed the heating to be turned higher in the room, but it was rather comfortable overall.
Lovely setup, house and surroundings. Rooms are picturesque and elegantly furnished. Great hosts, very warm and welcoming. Amazing breakfast.
Stayed in March 2024
Reviewed: April 13, 2024
Patrick
United KingdomCan't think of anything.
The whole experience was wonderful. We really appreciated the friendly, helpful staff. The best breakfast, a great variety of freshly prepared food with great service and how clean everything was. Brilliant.
Stayed in April 2024
Reviewed: April 10, 2024
Victor
United KingdomNothing
Small, family owned. Couldn’t have been more helpful.. Well decorated, well appointed. Location excellent, between old town and access to beautiful walks.
Stayed in April 2024
Reviewed: April 6, 2024
Yaron
IsraelThe location very nice and welcoming stuff Good breakfast.
Stayed in April 2024
Reviewed: March 27, 2024
Eugene
United States of AmericaGreat location. Nice window view.
Stayed in March 2024
Reviewed: November 1, 2023
Rosemary
United KingdomThere was nothing that could be improved. We had a wonderful time
Location is absolutely amazing. Hotel itself is beautiful and the views from it are spectacular. The hosts were exceptional. They went out of their way to make our holiday outstanding
Stayed in November 2023
Reviewed: October 16, 2023
Julieta
RomaniaVery good breakfast served on a terrace with a wonderful view. Very kind staff. The location is close to Citta Alta. For sure, if I have the opportunity, I will come back.
Stayed in August 2023
Reviewed: October 10, 2023
Valeriy
RussiaBeautiful hotel and room, nice location
Stayed in October 2023
Reviewed: October 3, 2023
David
AustraliaThe mattress on the bed could do with an upgrade. I felt the springs in the mattress. Allowing guests to have control over the air-conditioning would be better, as they can adjust to their comfort rather than have a set temperature and no remote to adjust. In the bathroom (especially the room we stayed in) I would have like more privacy curtains. The sheer curtains at night when the light was on you could see through. Access the car park can be tricky as the turn and the space is tight and narrow. Maybe suggest to add some mirrors in the driveway so guests can make sure they don't run into anything.
The accomodation was a beautiful space. Quite and a nice walk to the old town. Staff was super friendly. Breakfast was great. Best Hot chocolate!
Stayed in September 2023
Reviewed: October 1, 2023
Jane
United KingdomDifficult to find
Perfect situation (once you find it!)
Stayed in October 2023
Reviewed: September 26, 2023
Lee
United KingdomThe breakfast was lovely and the staff are very warm and friendly and always happy to help They are all very kind and made us feel very comfortable. The coffee and food was also very good and the views are stunning.
Stayed in September 2023
Reviewed: September 26, 2023
Cindy
NetherlandsNothing. Amazing stay.
Amazing hotel run by the sweetest family that wil do anytime to make your stay as amazing as possible. Free shuttle to the old city 3 times a day. And the scrambled eggs and bacon at breakfast are to die for!
Stayed in September 2023
Reviewed: September 22, 2023
Greginvalais
SwitzerlandSome light snacks in the evening might have been pleasant.
Fantasic hotel to visit the Citta Alta of Bergamo. Very conveniently located, in a beautiful and relaxing surrounding. It feels like you're miles away from the city, but it is a 10-minute walk to get to the main entrance. There is also a beautiful detour through the forest to reach the top of the old city (which is on a hill).
Stayed in September 2023
Reviewed: September 20, 2023
Frank
United States of AmericaA wee bit pricey.
Staff, location, breakfast (Scrambled egg was the best I have tasted in decades) and the views.
Stayed in September 2023
Reviewed: September 6, 2023
Taylor
United KingdomNothing
Friendly and super helpful owners. Hotel in a lovely location with beautiful views from the terrace
Stayed in September 2023
Reviewed: September 5, 2023
Rutger
BelgiumNothing
Amazing location. Well maintained.
Stayed in September 2023
Reviewed: September 4, 2023
Estelle
United KingdomNothing.
Everything was lovely- breakfast/lots of choice and good quality, location/ in the hills overlooking Bergamo, beautiful. room/ clean comfortable, with spectacular view-cannot fault anything. Our hosts were very friendly and helpful when we asked advice. We used their shuttle service on a couple of occassions which was great! Don't follow the satnav out of the airport, put in- "Viale delle Mura", then the hotel address, otherwise the approach can be very narrow roads, hair-raising coming from the East (we did it once!)
Stayed in September 2023
Reviewed: August 28, 2023
Littlefair
United KingdomThere was nothing we didn't like.
Third return visit, we'll probably be doing a fourth. Same nice owners as 18 years ago Enough said.👍
Stayed in August 2023
Reviewed: August 20, 2023
Msavva
Cypruseverything was perfect!
Stayed in August 2023
Reviewed: August 5, 2023
Lesley
United Kingdomnothing
beautiful hotel, clean, comfortable and gorgeous
Stayed in August 2023
Reviewed: August 5, 2023
Wishing4u
AustraliaAbsolutely everything! From the moment we arrived, we were welcomed with wonderful smiles. Our room was clean and comfortable. The views are beautiful. Breakfast was very good. Mario, Graciella and Jacomo were wonderful hosts. Recommendations to sights and activities were great! We visited places and experienced Bergamo and the surroundings we never thought was there. We would certainly recommend La Valletta Relais to any travellers visiting the area. Oh, the location is great! 3 minutes to the Cita Alte (Old City) is worth the visit. Very historic and well preserved. Cable cars going up from the Cita Alta to the castle and another leading down to the new city of Bergamo. Go!
Stayed in August 2023
Reviewed: July 23, 2023
Tom
BelgiumThey only offer breakfast, however very helpful to find dinner options nearby!
Very nice family-owned hotel, super friendly, attention to detail - we felt welcomed and treated as guests throughout! An oasis of flowers, nicely hidden in the hills. Meticulously clean! We will be back!
Stayed in July 2023
Malcesine, Italy
Grass Valley, USA
Delta, USA
Slatina, Romania
Willemstad, Curaçao
Sebring, USA
Serpong, Indonesia
Fabriano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content