Although we were able to access the front door with a code, we didn’t have a key for the letterbox where we were told the room keys had been left.Fortunately there was another guest who found someone upstairs who found the keys in an envelope for us, however they didn’t have our names on it.We missed breakfast on the first morning as we don’t speak Italian and thought the lovely lady had said that breakfast wasn’t available, only the tea etc in the room.We did have it the 2nd day after the cleaner -also a lovely lady- explained that it was upstairs between 08.40-11am . We had paid for breakfast for 2 days but saw the funny side so we didn’t ask for a refund . It would be a good idea to have a book in the rooms in several languages giving information about breakfast and how the tv worked although we didn’t need to watch it. Unfortunately the large shower head was broken but the other was great as well as the rest of the large bathroom.

The location was perfect -especially as I was exhibiting work during The Venice Bienniale- surrounded by excellent restaurants and bars .The views from our junior suite were priceless and the water bus stops were only 5 mins walk away 👌The bed was huge and so comfortable with extra blankets and pillows provided if needed.There was plenty of tea, coffee and a couple of soft drinks provided and a handy hairdryer.The staff were adorable and let us leave our luggage in the reception as we were catching a late flight back.

Stayed in April 2024

It's in a very good location, the breakfast was good, the room is quite big and Giovanni was very nice

Stayed in February 2024

Always seems to be a bit dark at night. Can't locate lights to get to the room. Otherwise great hotel.

Location, amenities and staff

Stayed in December 2023

Excellent breakfast. Location is walking distance to Historic Centre. Our host was most helpful and a pleasure to talk to.

Stayed in October 2023

The owner or the manager never answered his phone and was not available when we had a problem finding the place.

Near the canal, near the water bus station

Stayed in October 2023

A large number of traces of killed mosquitoes on the walls of the room, curtains, etc. It can be cleaner.

Breakfast was always the same, simple but tasty. The staff is pleasant, with a beautiful view from the window at breakfast.

Stayed in October 2023

The room is too small, with no view. Location is nice but very far from the train station

Breakfast was nice. Staff are kind

Stayed in October 2023

It was very hard to find the hotel from the description and address. I was surprised that it was a 3rd floor walk up with no elevator.

The room and the breakfasts were very nice. The location is very good just near the Arsenale and the Musée Maritime.

Stayed in September 2023

The breakfast was with almost only sweet and small products, besides that the breakfast room is to small for all the people in the rooms to have their breakfast….

It’s a nice property in the more quiet part of the city.

Stayed in September 2023

We liked everything the only thing to be aware of is it’s on the 2nd floor, no lifts, so your carrying your luggage up.

The property was lovely and quaint, it was a great location, the breakfast room was beautiful .

Stayed in September 2023

Breakfast choice was rather small.

The staff was very friendly and tried to fulfill every wish. The breakfast room has a nice decoration and a perfect view on the scene. The location is good to reach the Biennale.

Stayed in September 2023

The room was small and could barely accommodate 2 open suitcases, one out of necessity on the floor. The shower in the bathroom was so tiny my husband could barely close the doors and he is not an overly large man. There were 2 tiny packets one of shampoo and one of body wash each with only enough for one person’s shower. The first day the cleaner would not give me more though she later relented. The next day I was given more but it struck me as rather stingy for the cost of the accommodation.

The owner, present every morning, was gracious and helpful with advice and suggestions. The view from the dining area was gorgeous and I guess it is that and the convenient location is what you pay for.

Stayed in September 2023

Shower not great

Great location

Stayed in September 2023

I think the walls are made from paper :D but no problem for us

Location

Stayed in August 2023

Stunning location, breakfast overlooking the lagoon. Beautiful room, and very helpful & friendly host

Stayed in July 2023

Nothing what we wouldn't like.

Accommodation is located on a good spot not far away from vapporetto line. Also we get room with nice view on Grand canal.

Stayed in August 2023

No elevator, super tiny room, view on the wall and the bathroom vis a vis. Poor acoustics - doors between the rooms made it very noisy, bathroom doors not closing, tiny shower and poor water pressure

Very comfortable bed, simple but good breakfast, very nice service at the reception, fairly good spot with the water tram stop nearby... still quite a walking distance from the railway station

Stayed in July 2023

Air conditioning didn't work well, only as a fan.

Location, Room Size, Views. From the moment you walk through the building front door you have the feeling of traveling back in time and that you are staying in an old mansion. Personalized customer service, the owner attends you directly and does everything possible to make your stay perfect.

Stayed in June 2023

Perfect location to stay in Venice.... everything close at hand..breakfast was quaint and Italian and we were just away enough from mass crowds but 10 minute walk to major sites..we had a balcony and watched the amazing deliveries and boats on the water.. fabulous stay

Stayed in June 2023

The location was amazing, most stunning and picturesque view from the lounge (our room was not a sea view room). The breakfast was good and set us up for the day. Giovanni was excellent, very warm, welcoming and helpful with any questions. Julia was a delight and very welcoming too. We loved our stay!

Stayed in June 2023

The Junior Suite was fabulous! Lots of room, well air conditioned and unbeatable view!

Stayed in June 2023

our first night was in a small, hot room. we were offered a better room on our second night and had a much better experience.

Easy to get to from the Vapereto. excellent breakfast, great staff.

Stayed in June 2023

n/a

Charming accomodation in a terrific location with great host

Stayed in May 2023

Nothing

Great breakfast

Stayed in April 2023