The whole place was super. Our room was really big. The bathroom set up was great.

Stayed in May 2024

This was a first time in Verona Italy for me. The hotel Le Ali Del Frassino was a beautiful well kept and very, very clean. The buffet breakfast which you had a great choice from was excellent as was the morning staff that greeted you. Thank you to Lorenzo & Julia on reception for making our stay pleasant...

Stayed in April 2024

Nothing, everything was exceptional!

What a fantastic little spot! Absolute bargain too. Noting that its off season not everything was up and running but it really didn’t affect us. We actually really enjoyed the quietness! I would just like to say how exceptional the staff were! They really went above and beyond to ensure me and my friend had an enjoyable stay. They also run a handy shuttle into the town a few times a day. The spa was divine! Quiet too, so we got to enjoy it a lot on out stay. 100% returning!

Stayed in March 2024

SO IF YOU BOOK ROOM FOR THE SPA SERVICES, check before : The personnel was satisfactory but fell short of our expectations. Despite booking and paying a considerable sum for a weekend at the SPA, we were informed upon arrival that we could only reserve one hour initially, with a possibility of extending to a second hour if not too crowded. While circulation remained low and we could stay longer, it's evident that better management of expectations is needed. The size of the SPA should prioritize hotel guests' needs over outside visitors. My suggestion is to either expand the space to accommodate increased circulation or restrict access exclusively to hotel guests without imposing time limits.

Everything worked fine, met our expectations. The room was very nice. We had also a good dinner at the hotel restaurant. It was good to have option for a late check out at 15:00 with a supplement. The Spa and staff is nice but with some reservation as mentioned below to improve.

Stayed in March 2024

Very Nice hotel with small but very Nice and beautiful spa-5 saunas, outside pool, but we didnt enjoy it was Bad weather!! Everythink in room, big bed, coffee, robe, slippers, shower things. Breakfest was delicius, very delicius!!! Staff šo polite and responsibile. Parking free.

Stayed in March 2024

If I have to nitpick, I'd like to say something about the breakfast. The buffet was really really rich, trying to embrace all types of breakfast (sweet, savoury, vegan or vegetarian) maybe too much.. I'd suggest focusing more on the quality products than quantities and varieties.

As soon as we arrived, the room was ready. It was perfectly clean, provided with all the facilities listed in the description, even with the towels for the SPA. We enjoyed a lot the relax and wellness area.

Stayed in December 2023

location , style , amenities

Stayed in October 2023

Great hotel, clean rooms, nice sitting areas everywhere. We loved it so much. Great restaurant and the best place for having breakfast.

Stayed in October 2023

Nothing!

Everything! I honestly couldn’t fault this hotel. We visited for our 10th wedding anniversary and everything from the service, the view, the food was flawless!

Stayed in September 2023

- Service at the main restaurant, and food quality is varying. - Location, bus, etc. is not available - but just short of 15€ by taxi to peschiera Centre and train station - Communication can be challenging as the staff is insufficient in English, except for the reception

- Pool areas. Especially the infinity pool. - Food and drinks at pool bar. - Nature surroundings. - Decor

Stayed in August 2023

Absolutely a stunning place! Loved the lady Alina who was serving us at the pool bar!

Stayed in August 2023

The area was full of mosquitoes- We had to buy a device so we don't get beat by them. We couldn't use the infinity pool because it's disallowed for kids

Great breakfast and pool area. The family enjoyed the walk around the small lake.

Stayed in August 2023

Small critisism ... a) For 2-3 days from 8 am we had noise from saw engines and heavy vehicles because they were deforesting the strip along the small lake. Was this related to hail damage? I do not think so. If not, I personally would plan these works outside the high season. Maybe there was a reason they absolutely had to do it now. Nevertheless it felt a bit annoying. b) Lady at the wellness area only spoke a few words of English. BUT it is only up to me to speak their language. Although from a commercial point of view I would expect that they should be able to provide a basic explanation. Even if it's just that they read it from a document. But again, it's a good reason for us to learn their language. Something we do step by step.

Nice ****S hotel with authentic buildings and most (?) rooms in a recent construction beside. Outside the busier center on a smaller lake. Spacious pool with shallow areas ideal for families with children. With a bar & small food kitchen nearby. There is also an adults-only pool. Fitness is not so large, but equipped with recent and maintained Technogym gear. Friendly staff except 1 elderly lady at the reception, but I think it had to do with the many concerns due to the recent events of the intense hailstorm they've had 2 days before our arrival. Their roofs broken, solar panels broken, and so much more.

Stayed in August 2023

The restaurant food was disappointingly average.

Breakfast was actually the best meal. Well prepared and ample buffet.

Stayed in July 2023

Nothing

Everything was awesome. We enjoyed the food and drink. All staff were super friendly and the room was clean and beautiful. We will definitely plan to re-visit.

Stayed in July 2023

- the very poor quality of the staff and services at the RECEPTION, misinformed, inflexible to the needs of the tourist (perhaps a training course for them in Turkey or Greece would be welcome); - although the hotel it is located on the outskirts of Peschiera de Grada, there is no collaboration agreement between the hotel and a TAXI company, thus determining the lack of security to access a TAXI at the fixed time (I missed a purchased and scheduled trip, ordering TAXI requiring prior notification a day before, which the reception service was not aware of, although I warned about this possibility); - being a destination recommended for families, there should be TV programs for children in English (there are 23 TV programs only in German, the rest in Italian and only 2 "news TV" programs in English - CNN and BBC); I suggested to the management of the hotel and the reception to change the TV program grid in favor of the English language, but they are inflexible, manifesting a policy of positive discrimination for German-speaking tourists, who were not the majority in the hotel at that time; - an entertainer for children at the pool would be welcome (at least for the beginning on weekends); - being a 4-star destination, the single-use glasses in the room (founded rather frequently in Youth Hostels) and the introduction of glass glasses (more elegant, as we also found in other 4-star hotels in Italy) must be given up, especially now that the COVID pandemic is over; - the introduction of indoor slippers for children over 6-7 years old, and in their absence, warning tourists on the hotel website, so that parents and children come prepared;

- the restaurant and pool teams are very attentive to tourists, very professional, with a special mention for the quality of the resort's patisserie products; - very good cleanliness in the rooms; - very well-kept green spaces/garden;

Stayed in July 2023

Breakfast excellent location beautiful it’s a very special place

Stayed in July 2023

Nothing

Lovely surrounding area , quiet and peaceful with lovely swimming pools. We particularly liked the pool bar .

Stayed in June 2023

Excellent hotel with great services and perfect location. Super pet friendly.

Stayed in June 2023

That the outside pool was reserved only for a few select guest rooms. The public transport did not reach the hotel and it was inconvenient with all of our luggage to walk to it from the train station. The taxi services were not reliable in the area.

The breakfast selection was amazing, catered for all tastes and was presented really well. Staff were exceptionally nice and catered for all of our needs. The staff member that stood out the most was Abbas. He was very helpful and kind. But needless to say all staff members were more than exceptional. I needed to go to the hospital during my stay and the care and attention I received from the hotel was second to none!

Stayed in April 2023

THE ATMOSPHERE great hotel with "dolce-vita-bella-italia-flair"

Stayed in November 2022

Got a telling off for trying to locate some more gluten free snacks for our daughter by a female member of the breakfast room. Maybe they could be made available visually instead of in a drawer below the serving stations?!

Great Experience, Would stay again, definitely.

Stayed in October 2022

A bit dark room at the evening. Not a problem during the day thanks to the light from outside. The spa facilities are ok, not more than that.

Almost everything!! Beautiful location right next to a small lake. There are vineyards all around. Nice facilities and amazing rooms. Excellent breakfast with view to the lake. Wonderful dinner. Super nice and friendly stuff.

Stayed in October 2022

Nothing really.

Amazing location, wonderful pool and a great room! Fantastic massages! A truly magnificent hotel!

Stayed in October 2022