All Of the women behind the front, friendly and helpful. There is one gentleman in the evening that could use a little personality. He is very Kurt. Lisa especially was first class! Friendly, professional, and attentive! She assisted us many times and made our vacation so much better!

The breakfast was wonderful, with so many selections and such delicious food! Everything was homemade and we enjoyed it so much! The staff were very attentive and friendly!!!

Stayed in May 2024

Great location (close to ferries, train and daily activities in Sorrento). Very friendly and helpful staff. Breakfast was excellent.

Stayed in May 2024

A very very minor point was that we opted for a junior suite overlooking the square which was very spacious but one of the doors didn’t open and therefore sitting on the balcony was not really possible.

Excellent location and spotlessly clean. Comfy beds! The staff were extra friendly and the breakfast is a wonderful selection. Given the location on the main square it can be noisy although the apartment has double glazing but we had ear plugs with us so no issue. Mini bar in the room and honesty bar in reception was a nice touch. Felt very safe and secure with safe in room.

Stayed in April 2024

This place is well maintained & has been beautifully refurbished, it has a traditional feel, is comfortable, lovely big rooms, balcony, mini bar. The staff are very welcoming nothing is too much trouble. It’s family run & this shows. Great breakfast, available in breakfast room, on the breakfast terrace or delivered to your room. Central location, perfect for exploring Sorrento, a short walk to most places. Taxi rank outside the property, Marina Piccola for ferries to Capri, Positano etc is close by. Great value restaurant/bar Fauno next door, ideal place for people watching in Palazza Tasso. Definately recommend, I wouldn’t stay anywhere else now I’ve discovered Palazzo Jannuzzi Relais & we’ve stayed in 5 star hotels here before. This is great value, great location. We will be back. Thank you.

Stayed in April 2024

Only thing I have to mention if any is it was a little bit noisy as my room was just above the kitchen!But I presume it was inevitable as they have work at some point of time I suppose.

Excellent location.Friendly and helpful staff.Very good breakfasts. Its a family run business ,they are happy to go extra miles for customer. Very nice comfortable bed.I would love to come back here.

Stayed in April 2024

The beds were hard was my only complaint.

Right in the heart of the main square. Easy access to port and train station. The staff were so friendly.

Stayed in April 2024

We stayed at the hotel for our 10 year wedding anniversary, and I'd say a measure of how much you liked a place is would you go there again, and we 100% would. The location was awesome, as you're in the hub of the town with everything from shops to restaurants on your doorstep. The staff are excellent and very helpful, and breakfast on the terrace was great and something we looked forward to each day. I couldn't recommend this hotel enough.

Stayed in April 2024

Location staff breakfast everything!!!!

Stayed in November 2023

Excellent location, amazing staff, chic, quaint hotel with a homely feel.

Stayed in October 2023

It could only have been better if we could have stayed 2 weeks instead of 5 days. Location in the middle of the main square was so convenient to walk to great restaurants, the train station, the ferry to Capri and all the shopping you could want.

Concierge front desk arranged many excursions for us without much notice. The cars and drivers exceeded our comfort, safety and information expectations. The breakfast staff went above our service expectations for us by offering to make us coffee and breakfast before posted hours when we had early morning excursions.

Stayed in October 2023

Fantastic location.. the staff exceeded our expectations.. breakfast was amazing. The room was comfortable and spacious. Can't wait to stay again.

Stayed in September 2023

We like to make a cup of coffee and tea in the morning to have in bed. Whilst someone was very happy to make this for us each morning we would have preferred to make our own and also to not be charged for it. A small issue but I would totally recommend this hotel to all my friends.

Beautiul breakfast with so much variety and friendly staff and the coffees were great. Excellent staff !!

Stayed in September 2023

Slightly noisy in the square but it didn’t disturb us.

Amazing location in the centre of Sorrento. Very comfortable and spacious room and an excellent breakfast out on the terrace.

Stayed in September 2023

Location and cleanliness

Stayed in September 2023

All expectations met so nothing to dislike

Location was excellent on the main piazza for restaurants and the shops. Easy walking to all main areas. lovely family owned and run hotel and the care and attention to guests was impeccable

Stayed in September 2023

Nothing.

Location was primo, right in the center of everything!

Stayed in September 2023

Beautiful hotel in a lovely location.

Stayed in August 2023

Nothing

It’s location is excellent. Right in the Piazza. So clean to everything. The hotel itself was a dream. Decor and furnishings so attractive. Huge rooms, and super clean. Best staff ever

Stayed in August 2023

Incredible location.

Stayed in August 2023

Nothing

Everything

Stayed in August 2023

It was a bit noisy - people coming in and out early and late. Our room was also next to the front desk and backed up to the kitchen from breakfast, so other rooms are probably quieter.

The room was lovely, quite large. The staff was very friendly and the breakfast was delicious. The location is perfect.

Stayed in July 2023

Some sound like renovation

Location. Room size. Friendly

Stayed in August 2023

Nothing - it was all wonderful.

Palazzo Jannuzzi Relais was incredible. The room was very spacious, decorated beautifully and had a large terrace with views from the sea to the mountains. The staff was lovely and the breakfast was a true highlight - the best we’ve ever had. We would definitely stay here again!

Stayed in July 2023

Loved everything!

Spacious and very clean room. Staff were very friendly and extremely helpful. Breakfast on the terrace each morning was a perfect way to start the day.

Stayed in June 2023